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Cex Webuy Entertainment

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3.8

based on 137 Reviews

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Cex Webuy Entertainment L2 Technical Support Engineer Interview Questions and Answers

Updated 23 Sep 2022

Cex Webuy Entertainment L2 Technical Support Engineer Interview Experiences

1 interview found

L2 Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 23 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic networking questions, windows update, SQL basic
    • Add your answer
  • Q2. How you handle call from global users
  • Ans. 

    I handle calls from global users by actively listening, empathizing, and providing clear and concise solutions.

    • I ensure that I understand the user's issue by asking clarifying questions

    • I acknowledge their frustration and show empathy towards their situation

    • I provide step-by-step instructions in a clear and concise manner

    • I follow up with the user to ensure that their issue has been resolved

    • I am sensitive to cultural dif...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Networking basics and communication is must, SQL and AWS is add on to get hike

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I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

IT Support Executive Interview Questions & Answers

Lulu International Shopping Mall user image Anonymous

posted on 16 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic hardware troubleshooting and networking

Round 3 - One-on-one 

(1 Question)

  • Q1. What's is dhcp, what is dns, osi model and etc.
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network. DNS is a system that translates domain names to IP addresses. OSI model is a conceptual framework for network communication.

    • DHCP assigns IP addresses to devices on a network

    • DNS translates domain names to IP addresses

    • OSI model is a conceptual framework for network communication

    • OSI model has 7 layers: Physical, Data Link, Network, Transport, Session, P...

    • Answered by AI
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Basic details about myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good for beginners. Should know basic system side

Skills evaluated in this interview

More about working at Cex Webuy Entertainment

Cex Webuy Entertainment Interview FAQs

How many rounds are there in Cex Webuy Entertainment L2 Technical Support Engineer interview?
Cex Webuy Entertainment interview process usually has 2 rounds. The most common rounds in the Cex Webuy Entertainment interview process are Resume Shortlist and Technical.
What are the top questions asked in Cex Webuy Entertainment L2 Technical Support Engineer interview?

Some of the top questions asked at the Cex Webuy Entertainment L2 Technical Support Engineer interview -

  1. How you handle call from global us...read more
  2. Basic networking questions, windows update, SQL ba...read more

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Cex Webuy Entertainment L2 Technical Support Engineer Salary
based on 5 salaries
₹7.7 L/yr - ₹8.5 L/yr
58% more than the average L2 Technical Support Engineer Salary in India
View more details
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