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Cex Webuy Entertainment

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3.8

based on 137 Reviews

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Cex Webuy Entertainment L2 Technical Support Engineer Interview Questions and Answers

Updated 23 Sep 2022

Cex Webuy Entertainment L2 Technical Support Engineer Interview Experiences

1 interview found

L2 Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 23 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. Basic networking questions, windows update, SQL basic

Add your answer

Q2. How you handle call from global users

Ans.

I handle calls from global users by actively listening, empathizing, and providing clear and concise solutions.

I ensure that I understand the user's issue by asking clarifying questions
I acknowledge their frustration and show empathy towards their situation
I provide step-by-step instructions in a clear and concise manner
I follow up with the user to ensure that their issue has been resolved
I am sensitive to cultural dif...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Networking basics and communication is must, SQL and AWS is add on to get hike

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Tesco

Anonymous

posted on 14 Feb 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. How could u solve the issue wen ur laptop shut down automatically

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Genernal question
clear and clam mindset

Cex Webuy Entertainment Interview FAQs

How many rounds are there in Cex Webuy Entertainment L2 Technical Support Engineer interview?

Cex Webuy Entertainment interview process usually has 2 rounds. The most common rounds in the Cex Webuy Entertainment interview process are Resume Shortlist and Technical.

What are the top questions asked in Cex Webuy Entertainment L2 Technical Support Engineer interview?

Some of the top questions asked at the Cex Webuy Entertainment L2 Technical Support Engineer interview -

How you handle call from global us...read more
Basic networking questions, windows update, SQL ba...read more

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Cex Webuy Entertainment L2 Technical Support Engineer Salary

based on 5 salaries

₹7.7 L/yr - ₹8.5 L/yr

58% more than the average L2 Technical Support Engineer Salary in India

View more details

Cex Webuy Entertainment Salaries in India

Senior Software Engineer 44 salaries	₹9 L/yr - ₹19.5 L/yr
Technical Support Engineer 40 salaries	₹4 L/yr - ₹10.5 L/yr
Software Engineer 38 salaries	₹4.2 L/yr - ₹13.2 L/yr
Store Manager 23 salaries	₹3 L/yr - ₹5 L/yr
Assistant Store Manager 22 salaries	₹2.6 L/yr - ₹3.5 L/yr