Cex Webuy Entertainment Customer Care Executive Interview Questions and Answers

Q1. Can you tell me about yourself?
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Q2. Favourite movies
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Q1. Tell us something about yourself ?
Ans. .first of all thank you for giving me this opportunity.my name is vinod chouhan.i am basically from village gawakheda but currently staying in indore.i have done my graduation from sehore. My aim is to become a successful person this is all about me . About my family... I belong to a middle class family.there are 6 members in my family including me. My father is a farmer. And my mother is a housewife.
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Q2. How to sell product?
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To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
• Research the customer's needs and tailor your pitch accordingly

• Highlight the unique benefits and features of the product

• Create a sense of urgency by emphasizing limited availability or time-sensitive deals

• Address any objections or concerns the customer may have

• Close the sale by asking for the customer's commitment
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Q3. Want to do this job?
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Q1. Where I see myself in next 5 years?
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Q2. What are your expectations?
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Q1. About my education background
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Q1. Good to see you
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Q2. Thank you for all team
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Q1. What is retail industry
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The retail industry involves the sale of goods and services to consumers through various channels.
• Involves selling products directly to consumers

• Includes physical stores, online platforms, and mobile apps

• Covers a wide range of products such as clothing, electronics, groceries, and more
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Q2. Why are u choosing this job
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Q3. What is your hobbies
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Q1. What is sap ?
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SAP stands for Systems, Applications, and Products in Data Processing. It is a software used for managing business operations and customer relations.
• SAP is a leading enterprise resource planning (ERP) software used by companies to streamline their business processes.

• It integrates various functions such as finance, HR, sales, and supply chain management into one system.

• SAP offers modules like SAP HANA, SAP S/4HANA, SAP ...read more
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Good knowledge of electronics item and theirs features

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Where do you see yourself in 5 years?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about yourself.
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Q1. What type of variant of processor
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The type of variant of processor refers to the specific model or version of the processor being used.
• The type of variant of processor can include different brands such as Intel, AMD, Qualcomm, etc.

• Examples of processor variants include Intel Core i7-8700K, AMD Ryzen 5 3600, Qualcomm Snapdragon 855.

• The variant of processor can also indicate the generation or architecture of the processor.
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Q2. What work ram in motherboard
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RAM (Random Access Memory) in a motherboard is used to temporarily store data that the CPU needs to access quickly.
• RAM stands for Random Access Memory

• It is used to store data that the CPU needs to access quickly

• RAM is volatile memory, meaning it loses its data when the power is turned off

• Different types of RAM include DDR3, DDR4, and DDR5
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Q3. Variant of ram on cpu
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RAM variants on CPU include SRAM, DRAM, and SDRAM.
• SRAM (Static RAM) is faster but more expensive than DRAM.

• DRAM (Dynamic RAM) is slower but more cost-effective than SRAM.

• SDRAM (Synchronous DRAM) synchronizes with the CPU's clock speed for faster data transfer.
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Q4. Why customer buy a premium laptop?
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Customers buy premium laptops for higher performance, better build quality, advanced features, and status symbol.
• Premium laptops offer superior performance compared to budget options

• They are built with high-quality materials for durability and longevity

• Advanced features such as high-resolution displays, faster processors, and better graphics capabilities attract customers

• Owning a premium laptop can be seen as a status ...read more
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