Cadbury Costumer Service Interview Questions and Answers for Freshers

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Q1. Detailed conversation
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Q1. Tell Me about yourself
Ans. 
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Developed and maintained relationships with key clients such as ABC Company and XYZ Corporation

• Strong negotiation and communication skills

• Proficient in CRM software such as Salesforce
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Q2. How to expand sales & distribution
Ans. 
To expand sales & distribution, focus on market research, building strong relationships with distributors, utilizing technology, and implementing effective marketing strategies.
• Conduct thorough market research to identify new opportunities and target markets

• Build strong relationships with distributors to ensure effective distribution of products

• Utilize technology such as CRM systems and data analytics to streamline sal...read more
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Q3. . Scheme Calculations & ROI Calculation
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Q1. ROI of distributer
Ans. 
The ROI of a distributor refers to the return on investment that a company receives from its distributor.
• ROI of a distributor is a measure of the profitability and effectiveness of the distributor in generating sales and revenue for the company.

• It is calculated by dividing the net profit generated from the distributor by the investment made in the distributor.

• A high ROI indicates that the distributor is successful in g...read more
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Q2. Launch method of new products launch
Ans. 
The launch method of new products involves strategic planning, market research, effective communication, and targeted marketing campaigns.
• Conduct thorough market research to identify target audience and market trends

• Develop a comprehensive marketing strategy that includes product positioning, pricing, and distribution channels

• Create compelling marketing materials and messages to communicate the unique selling points of...read more
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Q1. About previous organisation
Ans. Basically, related to your current job profile.
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Q1. Discussion on working style in field and few personal, professional questions.
Ans. Tell them what you actually are and what positive side you have along with negative side with comeback answer as well.
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Q1. What have you done in your previous company?
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Q2. What is your preferred location?
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Q1. Self introduction
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Q1. Tell me about yourself .
Ans. 
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
• 10+ years of experience in sales, with a focus on B2B sales

• Consistently achieved or exceeded sales targets by 20% or more

• Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

• Expertise in consultative selling and solution-based approach

• Proficient in CRM...read more
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Q2. Do you know about ROI calculation?
Ans. 
Yes, ROI calculation is the process of determining the return on investment for a particular investment or project.
• ROI is calculated by dividing the net profit by the cost of investment and expressing it as a percentage.

• It helps in determining the profitability of an investment and making informed decisions.

• For example, if a company invests $100,000 in a project and earns a net profit of $120,000, the ROI would be 20%.

• ...read more
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Q3. Whai is width & depth?
Ans. 
Width and depth refer to the dimensions of a product or service.
• Width is the measurement of the product or service from side to side.

• Depth is the measurement of the product or service from front to back.

• These dimensions are important for determining the size and fit of the product or service.

• For example, when buying a sofa, the width and depth measurements are important to ensure it fits in the desired space.
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Q4. How can you increase your route sale ?
Ans. 
To increase route sales, focus on building relationships with customers, offering promotions, and expanding product offerings.
• Build strong relationships with customers to increase loyalty and repeat business

• Offer promotions and discounts to incentivize purchases

• Expand product offerings to meet customer needs and increase sales potential

• Train and motivate sales team to effectively communicate value proposition and close
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Q5. Margin Calculation ?
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Q1. Why you want to join organization ?
Ans. 
I want to join the organization because of its strong reputation, growth opportunities, and alignment with my career goals.
• The organization has a strong reputation in the industry, which will enhance my professional profile.

• There are ample growth opportunities within the organization, allowing me to advance my career.

• The organization's values and mission align with my own career goals and aspirations.

• I am impressed by ...read more
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Q2. Why you want your current company ?
Ans. 
I want my current company because of its strong reputation, growth opportunities, and supportive work culture.
• Strong reputation: My current company has a solid track record of success and is highly regarded in the industry.

• Growth opportunities: The company offers ample opportunities for career advancement and professional development.

• Supportive work culture: The work environment is collaborative, inclusive, and support...read more
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Q3. Are you comfortable to relocate any where ?
Ans. 
Yes, I am comfortable relocating anywhere for the Sales Executive position.
• I am open to new opportunities and experiences in different locations.

• I understand that sales roles often require flexibility and adaptability.

• I have previously relocated for career advancement and have successfully adjusted to new environments.

• I am willing to explore new markets and build relationships with clients in different regions.
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