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posted on 16 Jan 2025
I was interviewed in Dec 2024.
There are30 multiple chocke quetsions
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
Identifying the issue or problem
Gathering information and data related to the issue
Analyzing the information to determine the root cause
Developing and implementing a solution
Testing the solution to ensure it resolves the issue
Diagnosing is the process of identifying and determining the cause of a problem or issue.
Diagnosing involves gathering information about symptoms or issues.
It requires analyzing data and identifying patterns or potential causes.
Diagnostic tools and tests may be used to aid in the process.
Once a diagnosis is made, appropriate solutions or treatments can be implemented.
Email writing is the process of composing and sending electronic messages through email platforms.
Use a clear and concise subject line to summarize the email content
Address the recipient properly with a greeting
Organize the email content into paragraphs for easy readability
Use professional language and tone
Include a signature with contact information at the end
Java is a high-level programming language used for developing applications and software.
Java is platform-independent, meaning it can run on any device with a Java Virtual Machine (JVM)
It is object-oriented, allowing for modular and reusable code
Java is used in a wide range of applications, from web development to mobile apps
Examples: Android apps, web servers, enterprise applications
SQL is a programming language used for managing and manipulating relational databases.
SQL stands for Structured Query Language
It is used to communicate with databases to perform tasks such as querying data, updating data, and creating databases
Common SQL commands include SELECT, INSERT, UPDATE, DELETE
Example: SELECT * FROM customers WHERE city = 'New York'
posted on 23 Aug 2024
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
Empathetic - able to understand and relate to customers' feelings and concerns
Patient - able to remain calm and composed, even in challenging situations
Knowledgeable - has a deep understanding of the product or service being offered
Proactive - takes initiative to address customer issues befor
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
Strong communication skills to effectively interact with customers and colleagues
Empathy to understand and address customer concerns
Patience to handle difficult situations and irate customers calmly
Problem-solving abilities to resolve issues efficiently
Positive attitude to ma...
posted on 5 Dec 2024
I applied via Campus Placement and was interviewed before Dec 2023. There was 1 interview round.
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
based on 3 reviews
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Technical Support Engineer
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| ₹1.5 L/yr - ₹2 L/yr |
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