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Corona during education
Handle customers with empathy, active listening, problem-solving skills, and professionalism.
Listen actively to understand their needs and concerns
Show empathy and understanding towards their situation
Use problem-solving skills to address any issues or challenges they may have
Maintain professionalism and remain calm, even in difficult situations
Follow up with customers to ensure their satisfaction and build long-term r
Sales pressure can be managed by setting realistic goals, providing support, and maintaining open communication with customers.
Set realistic sales goals to avoid overwhelming pressure on the team.
Provide continuous support and training to help sales representatives handle customer objections effectively.
Maintain open communication with customers to understand their needs and concerns, building trust and long-term relat...
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posted on 7 Jan 2025
I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.
Based on your spot thinking
It's known your communication skills
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
Sales is the process of convincing potential customers to buy a product or service. Ed-tech sales involves selling educational technology products. Unacademy has various product categories.
Sales involves identifying potential customers and persuading them to buy a product or service
Ed-tech sales involves selling educational technology products such as online courses, learning management systems, and educational softwar...
I applied via Approached by Company and was interviewed before Mar 2022. There were 3 interview rounds.
To manage the team of counsellors & revenue, I would focus on communication, training, and goal-setting.
Regular team meetings to discuss progress and address any concerns
Provide ongoing training and development opportunities to improve skills and knowledge
Set clear revenue targets and incentivize the team to achieve them
Encourage collaboration and teamwork among counsellors
Monitor performance and provide feedback to he...
Interview experience
based on 6 reviews
Rating in categories
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