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BT Business Customer Service Associate Interview Questions and Answers for Freshers

Updated 23 Jul 2024

BT Business Customer Service Associate Interview Experiences for Freshers

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Reasoning, Email, grammar

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Aptitude Test 

Aptitude questions/English test

Round 4 - One-on-one 

(1 Question)

  • Q1. With team leader. They'll ask about your past experience and JD
Round 5 - One-on-one 

(1 Question)

  • Q1. Final round was with the manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager was rude
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They send you a link to take an aptitude test.. after that they will send you your result.

Round 3 - Coding Test 

Ther were 3 other after behavior test , there were 3 games .. math, puzzle and a memory test game

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure you look at camera not your screen .

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About your self Past job Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Br positive are you selected. A interview though but not impossible.

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction previous job experience
Round 2 - Case Study 

Written test based on data structures and operating systems

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous projects, spontaneity, self confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - good opportunity for work from home job seekers for this year, office may start from next year

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Salry increment, other benefits, allowances

Interview Preparation Tips

Interview preparation tips for other job seekers - First that boy please terminate in your organization because his nature very bad n behaviour also
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Company related question
  • Q2. Salary related company related information
  • Q3. Company related which supply product
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why we hire you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Please describe your roles and responsibility of your current organization. What are the key points to achieve production with quality?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong and confident. Have a tough voice while speaking and speak only required point.
ALL THE BEST

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. They asked about tower erection

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing was much serious..overall a good company to work. Process oriented

BT Business Interview FAQs

How many rounds are there in BT Business Customer Service Associate interview for freshers?
BT Business interview process for freshers usually has 1 rounds. The most common rounds in the BT Business interview process for freshers are Aptitude Test.

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BT Business Customer Service Associate Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
View more

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BT Business Customer Service Associate Salary
based on 48 salaries
₹2.2 L/yr - ₹6 L/yr
38% more than the average Customer Service Associate Salary in India
View more details

BT Business Customer Service Associate Reviews and Ratings

based on 11 reviews

4.0/5

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2.6

Skill development

2.6

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3.7

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2.6

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3.5

Company culture

2.4

Promotions

2.3

Work satisfaction

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