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BT Business Customer Service Associate Reviews

Updated 5 Jan, 2025
Overall Rating
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4.0/5
based on 11 reviews

Rating distribution

Category Ratings

3.7

Salary

3.5

Company culture

2.6

Job security

2.6

Work-life balance

2.6

Skill development

2.4

Promotions

2.3

Work satisfaction

What employees say about BT Business?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

45% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

89% employees reported

Gender based rating

4.6
female

Rated by Women

4 reviews

3.7
male

Rated by Men

6 reviews

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Top Mentions in BT Business Customer Service Associate Reviews

11 reviews found

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People also ask about BT Business's Customer Service Associates

Is BT Business a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 11 employee reviews, it's clear that most customer service associates have a positive experience working at BT Business. Salary holds the highest rating at 3.7, while work satisfaction is rated the lowest amongst all factors at 2.3.
Does BT Business pay their Customer Service Associates well?
According to AmbitionBox reviews, BT Business customer service associates rate their salary and benefits at 3.7 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BT Business's customer service associates salaries here .
How is the work culture at BT Business for Customer Service Associates?
Work culture at BT Business for customer service associates is rated 3.5 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at BT Business for customer service associates, click here .
How is the job security at BT Business for Customer Service Associates?
Based on 11 reviews on AmbitionBox, BT Business's customer service associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BT Business.

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BT Business Customer Service Associate Salary
based on 48 salaries
₹2.2 L/yr - ₹6 L/yr
38% more than the average Customer Service Associate Salary in India
View more details
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