Branch International Interview Questions, Process, and Tips

Q1. Basic Features of Excel and Keywords
Ans. 
Excel is a spreadsheet program used for data organization and analysis.
• Basic features include formulas, functions, charts, and sorting/filtering.

• Keywords include cells, rows, columns, and worksheets.

• Examples: SUM function, PivotTables, VLOOKUP formula.
Answered by AI
Add your answer
Q2. What you do in a customer service job and how you interact with the customers and solve their query.
Ans. 
In a customer service job, I interact with customers to understand their queries and provide solutions to their problems.
• Listen actively to customers to understand their concerns

• Empathize with customers to show understanding and build rapport

• Offer solutions or alternatives to address customer issues

• Follow up with customers to ensure their concerns are resolved

• Maintain a positive and professional attitude throughout int
Answered by AI
Add your answer
Q3. Procedure of Online KYC
Ans. 
Online KYC is the process of verifying the identity of customers remotely through digital means.
• Collect customer information such as name, address, date of birth, and identification documents.

• Use verification methods like biometric authentication, facial recognition, or document verification.

• Verify the authenticity of the documents provided by the customer.

• Comply with regulatory requirements and data protection laws.

• No...read more
Answered by AI
Add your answer

Q1. Overview of work experience
Add your answer
Q2. Reason for switch
Ans. 
Seeking new challenges and opportunities for growth
• Desire for new challenges and opportunities

• Looking to expand skill set and knowledge

• Seeking career advancement

• Interested in working with a different team or company
Answered by AI
Add your answer

Q1. What's something you taught yourself recently?
Add your answer
Q2. How do you deal with conflict within your team?
Add your answer

Given a situation and asked to design a solution & action plan

Given to develop a Android app showcasing skills for api calling.

Q1. Coding question regarding Matrix
Add your answer

Q1. Does shared preference encrypt data?
Ans. 
Yes, shared preferences do not encrypt data by default.
• Shared preferences store data in XML format in plain text

• If encryption is needed, developers should implement their own encryption methods

• Sensitive data should not be stored in shared preferences without encryption
Answered by AI
View 1 more answer

Q1. Word Typing Test
Add your answer
Q2. Number of words type in minute
Add your answer

Q1. Discussion about the Legal knowledge
Add your answer
Q2. Discussion about Computer Knowledge
Add your answer

Q1. Discussion about Compensation
Add your answer