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Brakes India Customer Service Executive Interview Questions and Answers

Updated 27 Nov 2023

Brakes India Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Useful to understand problem solving ability information analysis and reasoning ability of the individual

Round 3 - Group Discussion 

In a group discussion one must communicate with knowledge he must be polite and compassionate and must utter ideas which are real to does present and easily understand

Interview Preparation Tips

Topics to prepare for Brakes India Customer Service Executive interview:
  • direct marketing
  • Struggle
  • Communication
Interview preparation tips for other job seekers - If u thing about it god's value of heaven and your are very different things.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Alignment angles, vehicle type , moment of inertia

I applied via Recruitment Consultant and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Company
  • Q2. Previous work related questions
  • Q3. Why candidate intrested in job

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers confidently and clear
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English , maths , aptitude

Round 3 - Technical 

(4 Questions)

  • Q1. About previous work , if fresh will ask about study and work
  • Q2. How to control warranty
  • Ans. 

    Warranty can be controlled by setting clear terms and conditions, tracking expiration dates, and providing excellent customer service.

    • Establish clear terms and conditions for warranty coverage

    • Track expiration dates to ensure timely service

    • Provide excellent customer service to address warranty claims efficiently

    • Implement a system for managing warranty claims and repairs

    • Regularly review and update warranty policies to me

  • Answered by AI
  • Q3. Do to provide better claim settlement within less time
  • Ans. 

    To provide better claim settlement within less time, we can streamline the claims process, automate repetitive tasks, and improve communication with customers.

    • Streamline the claims process by implementing efficient workflows and reducing manual intervention

    • Automate repetitive tasks such as data entry and document processing to speed up claim settlement

    • Improve communication with customers by providing regular updates on...

  • Answered by AI
  • Q4. Who to manage manpower
Round 4 - Group Discussion 

Work discussion with top management

Round 5 - HR 

(1 Question)

  • Q1. HR round for salary

Interview Questionnaire 

1 Question

  • Q1. Alignment angles, vehicle type , moment of inertia

I applied via Recruitment Consultant and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Company
  • Q2. Previous work related questions
  • Q3. Why candidate intrested in job

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers confidently and clear

Brakes India Interview FAQs

How many rounds are there in Brakes India Customer Service Executive interview?
Brakes India interview process usually has 3 rounds. The most common rounds in the Brakes India interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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Brakes India Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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