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Bostik Customer Service Executive Interview Questions and Answers for Experienced

Updated 11 Oct 2020

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Supply chain
  • Ans. 

    Supply chain is the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.

    • Supply chain involves the flow of goods, services, information, and finances from the initial supplier to the end customer.

    • It includes processes such as sourcing, production, distribution, and delivery.

    • Efficient supply chain management can lead to cost savings, improved custome...

  • Answered by AI
  • Q2. What do u understand by order management

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to read supply chain process.

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test related to your profile which you have applied.

Round 2 - Technical 

(2 Questions)

  • Q1. What is basic function of paint ?
  • Ans. 

    The basic function of paint is to protect and decorate surfaces.

    • Protects surfaces from damage caused by weather, moisture, and other environmental factors

    • Decorates surfaces by adding color and texture

    • Can also provide additional benefits such as fire resistance or anti-microbial properties

    • Examples include interior and exterior house paint, automotive paint, and industrial coatings

  • Answered by AI
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What are you like are profile
Round 2 - Aptitude Test 

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. I am fresher but very honest towards work
  • Q2. Hard work and team work
  • Q3. Honesty and confidence
  • Q4. Loyalty towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.

I applied via LinkedIn and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro, overall experience summary, transactions used, business standard questions nothing out of the box questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Candid. Fairly easy Interview questions. Mostly asked about process and transactions used.
Highest importance given to core values. If you can display you are a right match for Dupont's core values there are fair chances you will be hired.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Sales Knowledge
2. Sales Ideas
3. Market Awareness
4. Competitive products knowledge
5. Offers
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics maths execel percentage

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Commonly interviewer asked fst question about self introduction either family information...
  • Q2. Tel me about the po and non po in sap
  • Ans. 

    PO and Non-PO are two types of procurement processes in SAP.

    • PO (Purchase Order) is a formal document that is used to request goods or services from a vendor.

    • Non-PO procurement is a process where goods or services are procured without a purchase order.

    • Non-PO procurement can be done through various methods such as corporate credit cards, petty cash, or blanket purchase orders.

    • PO procurement is a more formal and structure...

  • Answered by AI
  • Q3. 2 way and 3 way, what is the credit memo, what do u have to observe into before of the posting invoice posting.
  • Ans. 

    Explaining 2 way and 3 way, credit memo and observations before posting an invoice.

    • 2 way matching involves matching the invoice with the purchase order

    • 3 way matching involves matching the invoice with the purchase order and the receiving report

    • Credit memo is a document issued by the seller to the buyer, indicating a reduction in the amount due to the buyer

    • Before posting an invoice, one should ensure that the invoice is...

  • Answered by AI
  • Q4. How to rectify the duplicate invoice postings... In sap
  • Ans. 

    To rectify duplicate invoice postings in SAP, follow these steps:

    • Identify the duplicate invoices using transaction code FB03

    • Reverse the duplicate invoices using transaction code FB08

    • Check the vendor account balance to ensure accuracy

    • Investigate the root cause of the duplicate postings and implement preventative measures

    • Consider implementing a duplicate invoice detection tool

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident... It will be easy....

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction on myself and work background
  • Q2. Discussion on experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction on work background
  • Q2. Discussed about experience

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Bostik Customer Service Executive Salary
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₹4.4 L/yr - ₹8.6 L/yr
139% more than the average Customer Service Executive Salary in India
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