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BMW KUN Exclusive - Chennai Main Service Advisor Interview Questions and Answers

Updated 31 May 2023

BMW KUN Exclusive - Chennai Main Service Advisor Interview Experiences

1 interview found

I was interviewed before Dec 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Cv and details and personal profile
Round 3 - Technical 

(1 Question)

  • Q1. Introduction to Bmw and sops of Sa
  • Ans. 

    BMW is a luxury car brand known for its high-performance vehicles. SOPs for Service Advisors involve providing excellent customer service and following company protocols.

    • BMW is a German car manufacturer that produces luxury vehicles.

    • Service Advisors are responsible for providing exceptional customer service and ensuring customer satisfaction.

    • SOPs (Standard Operating Procedures) for Service Advisors include following co...

  • Answered by AI

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What you want to join tech Mahindra
  • Q2. What is conflict management
  • Ans. 

    Conflict management is the process of handling disputes or disagreements in a constructive way to reach a resolution.

    • Identifying the source of the conflict

    • Listening to all parties involved

    • Finding common ground and areas of compromise

    • Communicating effectively to address the issue

    • Seeking a mutually beneficial solution

    • Implementing strategies to prevent future conflicts

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic lang test to check u r communication
  • Q2. How soon I will be able to join us

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and be loyal
Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
No response
Round 1 - Technical 

(1 Question)

  • Q1. Java bake end development
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Describe your self
  • Ans. 

    I am a dedicated and customer-oriented service advisor with excellent communication skills.

    • Strong ability to understand and address customer needs

    • Effective problem-solving and decision-making skills

    • Proficient in using computer software and systems

    • Experience in handling customer complaints and resolving issues

    • Ability to work well under pressure and meet deadlines

  • Answered by AI
  • Q2. What was your privious company
  • Ans. 

    I worked at XYZ Company as a Service Advisor.

    • Worked at XYZ Company as a Service Advisor

    • Assisted customers with their service needs

    • Provided recommendations and estimates for repairs

    • Scheduled appointments and managed service orders

  • Answered by AI
  • Q3. Why did you leave your previous job
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited growth potential in previous job

    • Looking for a more challenging role

    • Seeking a company with better career prospects

    • Desire to expand skillset and gain new experiences

  • Answered by AI
  • Q4. Are you comfortable with this package
  • Ans. 

    Yes, I am comfortable with this package.

    • I have experience working with similar packages in the past.

    • I have received training on how to use this package effectively.

    • I am confident in my ability to troubleshoot any issues that may arise with this package.

    • I have successfully used this package to provide excellent service to customers in the past.

  • Answered by AI
  • Q5. Tell us about your weakness
  • Ans. 

    I tend to be overly critical of my own work.

    • I have high standards for myself and always strive for perfection.

    • I often spend extra time reviewing my work to ensure it meets the highest standards.

    • I sometimes struggle with accepting compliments or recognizing my own achievements.

    • Example: In my previous role, I would often spend extra time double-checking customer orders to avoid any mistakes.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - #Identify your career goals
#Celebrate every small movement
#Keep your self busy

Service Advisor Interview Questions & Answers

Wipro user image Rakesh Yaragatapu

posted on 24 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

English and advisor role

Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. What is advisor role
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Interview 

(2 Questions)

  • Q1. Where are you from?
  • Q2. What is your hobby

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and honest

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey

Round 2 - Case Study 

A case study is a research approach that is used to generate an in-depth, multi-faceted understanding of a complex issue in its real-life context. It is an established research design that is used extensively in a wide variety of disciplines, particularly in the social sciences.

Interview Preparation Tips

Topics to prepare for IBM Service Advisor interview:
  • Forecasting
Interview preparation tips for other job seekers - Identifying Skills & Interests. ...
Developing Documents. ...
Fine Tuning Online Presence. ...
Using Online Job Portals. ...
Network More. ...
Researching on Targeted Jobs. ...
Being Organised. ...
Preps for Interviews & Marketing for Self.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. It was just a basic introduction
Round 3 - Technical 

(1 Question)

  • Q1. They just asked about previous work experience and there was chat round

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview process, there is nothing to be worried about

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently, Clear and loudly,
Don't be panic, Make it simple
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Indeed and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Hacker mar guy huff yhhg
  • Q2. Ggg Hugh Hugh yuhhb yhhg

Interview Preparation Tips

Interview preparation tips for other job seekers - Enjoy mavha madras bhjhjjbghhb hug Hugh yhhg hhhhhhhghhbhhh

BMW KUN Exclusive - Chennai Main Interview FAQs

How many rounds are there in BMW KUN Exclusive - Chennai Main Service Advisor interview?
BMW KUN Exclusive - Chennai Main interview process usually has 3 rounds. The most common rounds in the BMW KUN Exclusive - Chennai Main interview process are Resume Shortlist, HR and Technical.

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BMW KUN Exclusive - Chennai Main Service Advisor Salary
based on 6 salaries
₹3 L/yr - ₹5.5 L/yr
15% more than the average Service Advisor Salary in India
View more details

BMW KUN Exclusive - Chennai Main Service Advisor Reviews and Ratings

based on 3 reviews

3.8/5

Rating in categories

2.6

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

2.6

Job Security

3.1

Company culture

3.1

Promotions/Appraisal

3.1

Work Satisfaction

Explore 3 Reviews and Ratings
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