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BMC Software Technical Support Engineer Interview Questions and Answers

Updated 23 Aug 2024

BMC Software Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Kishor

posted on 23 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic java , SQL, JIRA

Round 2 - Technical 

(2 Questions)

  • Q1. Core java ,SQL Queries
    • Add your answer
  • Q2. Rest api services , anotation
    • Add your answer

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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Slk Software Services user image Anonymous

posted on 4 Jan 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

    • Answered by AI
    Add your answer
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Technical Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
    • Add your answer
  • Q2. Salary
    • Add your answer

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Slk Software Services user image Anonymous

posted on 4 Jan 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

    • Answered by AI
    Add your answer
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

    • Answered by AI
    Add your answer

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Technical Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
    • Add your answer
  • Q2. Salary
    • Add your answer
More about working at BMC Software
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BMC Software Interview FAQs

How many rounds are there in BMC Software Technical Support Engineer interview?
BMC Software interview process usually has 2 rounds. The most common rounds in the BMC Software interview process are Aptitude Test and Technical.
What are the top questions asked in BMC Software Technical Support Engineer interview?

Some of the top questions asked at the BMC Software Technical Support Engineer interview -

  1. rest api services , anotat...read more
  2. core java ,SQL Quer...read more

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BMC Software Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
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BMC Software Technical Support Engineer Salary
based on 28 salaries
₹3.5 L/yr - ₹14.6 L/yr
76% more than the average Technical Support Engineer Salary in India
View more details

BMC Software Technical Support Engineer Reviews and Ratings

based on 11 reviews

4.0/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.8

Salary

4.2

Job security

4.2

Company culture

3.6

Promotions

3.8

Work satisfaction

Explore 11 Reviews and Ratings
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