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Ben Franklin Opticians

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Reliance Trends Interview Questions and Answers

Updated 5 Feb 2024

Q1. 1.How would you increase sales with limited number of customers? 2. How would you approach a unsatisfied customer? 3. Is progressive lenses suitable for all customers?

Ans.

Increasing sales, handling unsatisfied customers, and suitability of progressive lenses.

  • To increase sales with limited customers, focus on upselling and cross-selling techniques.

  • Approach unsatisfied customers with empathy and a willingness to resolve their issue.

  • Progressive lenses may not be suitable for all customers, as it depends on their prescription and lifestyle.

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Q2. Branded frames what type of materials use

Ans.

Branded frames typically use high-quality materials such as acetate, titanium, and stainless steel.

  • Acetate is a lightweight and durable material commonly used in designer frames.

  • Titanium frames are known for being strong, lightweight, and hypoallergenic.

  • Stainless steel frames are corrosion-resistant and offer a sleek, modern look.

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Q3. What are the diffrances in kbf and pal?

Ans.

KBF and PAL are both measures of energy expenditure, but they differ in their units and calculation methods.

  • KBF (kilojoules per body weight per hour) is a measure of energy expenditure per unit of body weight per hour.

  • PAL (physical activity level) is a measure of total energy expenditure relative to resting metabolic rate.

  • KBF is calculated by dividing total energy expenditure by body weight and time, while PAL is calculated by dividing total energy expenditure by resting meta...read more

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Q4. What kind of product knowledge you have?

Ans.

I have extensive product knowledge in the software industry, including SaaS, CRM, and ERP solutions.

  • I have experience selling SaaS products to small and medium-sized businesses.

  • I am knowledgeable about CRM solutions and their benefits for sales teams.

  • I have sold ERP software to large enterprises and understand the complexities of these systems.

  • I stay up-to-date on industry trends and new product releases.

  • I am able to effectively communicate technical information to non-techni...read more

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Q5. Which type of vision corridor in progressive lens

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Q6. Difference between Anti Glare and Anti Reflection

Ans.

Anti-glare and anti-reflection are both coatings applied to lenses to reduce glare and improve clarity, but they work differently.

  • Anti-glare coatings reduce the amount of light that reflects off the surface of the lens, making it easier to see in bright light.

  • Anti-reflection coatings reduce the amount of light that is scattered as it passes through the lens, improving clarity and reducing glare.

  • Anti-glare coatings are often used on computer screens and other electronic displa...read more

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Q7. How to greet the customer

Ans.

Greet the customer with a warm and friendly welcome.

  • Make eye contact and smile

  • Use a friendly tone of voice

  • Address the customer by name if possible

  • Ask how you can assist them

  • Thank them for their business

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