Ben Franklin Opticians
Reliance Trends Interview Questions and Answers
Q1. 1.How would you increase sales with limited number of customers? 2. How would you approach a unsatisfied customer? 3. Is progressive lenses suitable for all customers?
Increasing sales, handling unsatisfied customers, and suitability of progressive lenses.
To increase sales with limited customers, focus on upselling and cross-selling techniques.
Approach unsatisfied customers with empathy and a willingness to resolve their issue.
Progressive lenses may not be suitable for all customers, as it depends on their prescription and lifestyle.
Q2. Branded frames what type of materials use
Branded frames typically use high-quality materials such as acetate, titanium, and stainless steel.
Acetate is a lightweight and durable material commonly used in designer frames.
Titanium frames are known for being strong, lightweight, and hypoallergenic.
Stainless steel frames are corrosion-resistant and offer a sleek, modern look.
Q3. What are the diffrances in kbf and pal?
KBF and PAL are both measures of energy expenditure, but they differ in their units and calculation methods.
KBF (kilojoules per body weight per hour) is a measure of energy expenditure per unit of body weight per hour.
PAL (physical activity level) is a measure of total energy expenditure relative to resting metabolic rate.
KBF is calculated by dividing total energy expenditure by body weight and time, while PAL is calculated by dividing total energy expenditure by resting meta...read more
Q4. What kind of product knowledge you have?
I have extensive product knowledge in the software industry, including SaaS, CRM, and ERP solutions.
I have experience selling SaaS products to small and medium-sized businesses.
I am knowledgeable about CRM solutions and their benefits for sales teams.
I have sold ERP software to large enterprises and understand the complexities of these systems.
I stay up-to-date on industry trends and new product releases.
I am able to effectively communicate technical information to non-techni...read more
Q5. Which type of vision corridor in progressive lens
Q6. Difference between Anti Glare and Anti Reflection
Anti-glare and anti-reflection are both coatings applied to lenses to reduce glare and improve clarity, but they work differently.
Anti-glare coatings reduce the amount of light that reflects off the surface of the lens, making it easier to see in bright light.
Anti-reflection coatings reduce the amount of light that is scattered as it passes through the lens, improving clarity and reducing glare.
Anti-glare coatings are often used on computer screens and other electronic displa...read more
Q7. How to greet the customer
Greet the customer with a warm and friendly welcome.
Make eye contact and smile
Use a friendly tone of voice
Address the customer by name if possible
Ask how you can assist them
Thank them for their business
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