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BeatO Customer experience Manager Interview Questions and Answers

Updated 23 Nov 2022

BeatO Customer experience Manager Interview Experiences

1 interview found

I was interviewed in May 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. About past experience and work profile
Round 3 - Technical 

(1 Question)

  • Q1. The previous job profile
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion i had with the hr

Interview Preparation Tips

Interview preparation tips for other job seekers - There were 3 virtual rounds, an interview process was great and smooth

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can you reduce the delivery time of the order?
  • Ans. 

    Reducing delivery time can be achieved by optimizing the supply chain, improving communication, and automating processes.

    • Analyze the supply chain and identify bottlenecks

    • Implement automation tools to streamline processes

    • Improve communication between departments and with customers

    • Use data analytics to forecast demand and plan accordingly

    • Consider outsourcing or partnering with third-party logistics providers

    • Invest in tec...

  • Answered by AI
  • Q2. Questions based on Case Studies

Interview Preparation Tips

Interview preparation tips for other job seekers - The process consisted of two rounds. First was the business analysis kind of round which included the questions like how can you reduce the delivery time of the order? The second round was technical round where the person asked the questions on SQL and Excel

Interview Questionnaire 

1 Question

  • Q1. Regarding different strategies that can be played

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the organization's website and it's portfolio very very well.

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my qualifications and the responsibilities of the role.

    • I have researched the average salary range for Customer Support Executives in this industry.

    • I am open to negotiation and would like to discuss the salary package further.

    • I believe that fair compensation is important for job satisfaction and motivation.

  • Answered by AI
  • Q2. Share details of your previous job.
  • Ans. 

    I worked as a Customer Support Executive at XYZ Company.

    • Handled customer inquiries and provided solutions

    • Assisted customers in troubleshooting technical issues

    • Resolved customer complaints and ensured customer satisfaction

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with other departments to resolve customer issues

    • Provided product information and recommendations to customers

    • Met or ex

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I have excellent communication skills, problem-solving abilities, and a strong customer-centric approach.

    • I have a proven track record of providing exceptional customer service.

    • I am skilled in handling difficult customers and resolving their issues effectively.

    • I have a deep understanding of our products/services and can provide accurate information to customers.

    • I am a quick learner and can adapt to new technologies and ...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a more challenging role

    • Seeking opportunities for professional growth

    • Interested in expanding my skill set

    • Want to work in a more dynamic and innovative environment

  • Answered by AI
  • Q5. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior customer support executive, leading a team and contributing to the company's growth.

    • Advancing to a senior position in customer support

    • Leading and managing a team of customer support executives

    • Contributing to the company's growth through excellent customer service

    • Continuing to enhance my skills and knowledge in customer support

    • Building strong relationships with customers and ensuring

  • Answered by AI
  • Q6. What are your strengths and weaknesses?
  • Ans. 

    My strengths include excellent communication skills and problem-solving abilities. My weaknesses include being overly detail-oriented at times.

    • Strength: Excellent communication skills - I am able to effectively communicate with customers and understand their needs.

    • Strength: Problem-solving abilities - I am skilled at finding solutions to customer issues and providing them with the best possible support.

    • Weakness: Being ...

  • Answered by AI
  • Q7. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.

    • Over 5 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Skilled in using CRM software and ticketing systems

    • Excellent communication and problem-solving skills

    • Received multiple positive customer feedback and recognition

  • Answered by AI
Round 2 - Aptitude Test 

Prepare few basic apti questions

Round 3 - Group Discussion 

Be a active participant and always very keen listner to others words, and take initiation and try yo conclude by yourself.

Round 4 - Technical 

(1 Question)

  • Q1. Again some basic questions based on your CV, and be true to the details what you have given details in CV.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Be active, even if you don't know the answers show your learning ability atleast.
2) Thorough with the details that you have entered in your CV.
3)Don't be nurvous, the opposite person just need your skills and your knowledge.
4) Maintain body language and communicate maturely.

I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Group Discussion 

Be aggressive if you have applied for Sales position. Do not say anything illogical.

Round 3 - One-on-one 

(1 Question)

  • Q1. Final round is talked by the sales head. They will evaluate you on the basis of your communication. They mostly prefer those guy with whom they feel they can work together.. After getting selected you will...

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are college student, and applying as a fresher. be sure in the industry that you are getting in. This is a health care, you product knowleged is very important.

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your answer short and crisp. Try to give your best during interview.

I applied via Campus Placement and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Video Synthesis 

(2 Questions)

  • Q1. Self Introduction and basic questions about plannings in life
  • Q2. Describe your good time with your friends
Round 3 - Technical 

(1 Question)

  • Q1. How do you sell a particular object and how do you promote that
  • Ans. 

    To sell and promote a particular object, I focus on understanding the target audience, highlighting the unique features and benefits, and utilizing various marketing channels.

    • Research and understand the target audience and their needs

    • Highlight the unique features and benefits of the object

    • Utilize various marketing channels such as social media, email marketing, and advertising

    • Offer promotions or discounts to incentiviz...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have no job you can go with this and if you have time you can wait for other opportunities

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you know about hospital process for treatment?
  • Q2. What is IPD and OPD?

Interview Preparation Tips

Topics to prepare for Practo Business Development Manager interview:
  • General Surgery
  • Kidney stone
  • Gall bladder stone
Interview preparation tips for other job seekers - Just you need to be confident and talk more about your sales conversion and a good knowledge of hospital process and surgeries.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via IIM Jobs and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

SQL + Python based questions

Round 2 - Technical 

(2 Questions)

  • Q1. More SQL + simple aptitude problems
  • Q2. Questions on joins, group by etc. Other questions on average speed, guesstimates.
Round 3 - Case Study 

A data set was given and the questions were asked around strategies to handle cancellations.

Interview Preparation Tips

Topics to prepare for Practo Business Analyst interview:
  • SQL
  • Case Studies
Interview preparation tips for other job seekers - Focus on SQL and problem solving.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Assignment 

Analytics data based assignment on excel. They will ask questions based on the arw data provided

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked about experience
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BeatO Interview FAQs

How many rounds are there in BeatO Customer experience Manager interview?
BeatO interview process usually has 4 rounds. The most common rounds in the BeatO interview process are Technical, Resume Shortlist and HR.

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