BCD Travel Interview Questions, Process, and Tips

A few fundamental questions concerning the geography of the world and the names of various airports.

Q1. Can you tell me about yourself and your previous experience?
Ans. 
I am an experienced Senior Travel Consultant with a strong background in customer service and travel planning.
• Over 5 years of experience in the travel industry

• Expertise in creating customized travel itineraries for clients

• Strong communication and interpersonal skills

• Proficient in using travel booking systems such as Sabre and Amadeus

• Previous experience working with a diverse range of clients, including corporate travel
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Q2. What was your best experience with your previous company?
Ans. 
My best experience was successfully planning and executing a luxury cruise vacation for a group of 20 clients.
• Received positive feedback from clients for exceeding their expectations

• Coordinated with multiple vendors to ensure seamless travel arrangements

• Managed unexpected issues during the trip with professionalism and efficiency
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Q1. Can you tell me about yourself?
Ans. 
I am a passionate traveler with extensive experience in planning and booking trips for clients.
• I have worked in the travel industry for 5+ years

• I am knowledgeable about various destinations and travel packages

• I have excellent communication and customer service skills

• I am proficient in using booking systems and online travel platforms
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Q1. How does the airline industry operate?
Ans. 
The airline industry operates by providing air transportation services for passengers and cargo through a network of routes and schedules.
• Airlines purchase or lease aircraft to operate flights on specific routes.

• They sell tickets to passengers for these flights, which can be booked through various channels such as online websites or travel agencies.

• Airlines compete with each other based on factors like price, route net...read more
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Q1. Introduce yourself and experience
Ans. 
I am a Support Consultant with 5 years of experience in troubleshooting technical issues and providing excellent customer service.
• 5 years of experience in troubleshooting technical issues

• Strong customer service skills

• Proficient in resolving software and hardware problems

• Experience in training and supporting end-users

• Familiar with ticketing systems and remote support tools
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Q2. 5 Internation airport& different time zone in Europe
Ans. 
Some international airports in Europe with different time zones
• Heathrow Airport in London, UK (GMT)

• Charles de Gaulle Airport in Paris, France (CET)

• Frankfurt Airport in Frankfurt, Germany (CET)

• Barcelona-El Prat Airport in Barcelona, Spain (CET)

• Sheremetyevo International Airport in Moscow, Russia (MSK)
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Q1. No comments i don't like to share the questions
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Q1. What knowledge do you have regarding Human Resources (HR) roles?
Ans. 
I have extensive knowledge of HR roles including recruitment, employee relations, training and development, performance management, and HR compliance.
• Recruitment - sourcing, interviewing, and hiring candidates

• Employee relations - handling employee grievances and conflicts

• Training and development - designing and implementing training programs

• Performance management - conducting performance reviews and setting goals

• HR com...read more
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Q2. How do you manage your team?
Ans. 
I manage my team by setting clear expectations, providing support and resources, fostering open communication, and recognizing achievements.
• Set clear expectations for each team member

• Provide necessary support and resources for their success

• Foster open communication and encourage feedback

• Recognize and reward achievements to motivate the team
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Q1. Just general screen questions
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Q1. Questions related to time zones, airports and continents.
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Q1. What do you know about BCD Travel?
Ans. 
BCD Travel is a global travel management company specializing in corporate travel solutions.
• BCD Travel offers services such as travel management, consulting, and meetings & events planning.

• The company operates in over 100 countries with a focus on providing personalized and innovative solutions for corporate clients.

• BCD Travel is known for its technology-driven approach to travel management, offering tools for book...read more
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Q2. What geographical knowledge do you possess about locations around the world?What do you know about BCD Travel?I would suggest that if you want to work as a travel consultant, you need to have strong commun...read more
Ans. 
I possess extensive geographical knowledge about locations worldwide and am familiar with BCD Travel.
• I have studied geography extensively and am well-versed in various countries, cities, and landmarks.

• I keep myself updated on travel trends and popular destinations around the world.

• I am familiar with BCD Travel, a global corporate travel management company known for its innovative solutions and services.

• I understand the...read more
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Q3. Let us know a time where you went beyond the expectations and helped a customer?
Ans. 
I once helped a customer plan a last-minute trip by securing hard-to-get tickets and accommodations.
• Customer needed to travel last minute for a family emergency

• Secured last-minute flight tickets and hotel reservations

• Provided personalized recommendations for activities and dining options

• Followed up to ensure customer had a smooth trip experience
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Q4. Why do want to work in BCD Travel?
Ans. 
I want to work in BCD Travel because of its reputation for providing top-notch travel services and opportunities for professional growth.
• BCD Travel is known for its excellent reputation in the travel industry

• I am impressed by the company's commitment to providing high-quality travel services

• I believe working at BCD Travel will offer me opportunities for professional growth and development
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