Bank of Baroda Retired Chief Manager Interview Questions and Answers

Q1. Wealth management
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Q2. Product knowledge
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Q1. Mutual fund Questions
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Q2. Previous company working
Ans. 
I worked at XYZ Company as a Relationship Manager for 3 years.
• Managed a portfolio of high net-worth clients

• Developed and maintained relationships with clients to ensure satisfaction and retention

• Analyzed financial data to provide personalized investment recommendations
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Q1. Tell me about yourself
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I am an experienced relationship manager with a strong track record in building and maintaining client relationships.
• I have worked in the banking industry for over 10 years, specializing in relationship management.

• I have a proven ability to understand client needs and provide tailored solutions.

• I excel in building trust and rapport with clients, resulting in long-term partnerships.

• I am skilled in cross-selling and upse...read more
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Q2. Past job experiences
Ans. 
I have worked as a Relationship Manager for the past 5 years, handling client portfolios and building strong customer relationships.
• Managed a portfolio of high net worth clients, providing personalized financial advice and solutions.

• Developed and implemented strategies to increase client retention and satisfaction.

• Collaborated with cross-functional teams to address client needs and resolve issues.

• Organized and conducte...read more
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Discuss about customer view and Bank views. Advantages and disadvantage, needs and wants customer

Q1. What about My self ?
Ans. I am A.Muthukaruppan, comes for aaviyour. I completed my graduation in B.com at Sarasvathi Narayanan college.
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Q2. What are the experience?
Ans. SBI life insurance for 6 months And SMC COOPERATIVE HOUSE BULLIDING SOCIETY LTD as a Customer relationship manager ( currently working) 7 months till now.
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Q3. What are needs to apply?
Ans. I am apply for relation Excutive officer for knowing about depth of customer view and and also helps to improve the our sector,And gaining more knowledge to build my career.
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Q1. No interview was held. Writing this an a complaint. Absolutely unprofessional people working in this organization. I was told interview being scheduled at noon with just a name for Point Of Contact. No con...read more
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Q2. Trying to get in touch through security multiple times, but HR team weren't bothered to pick up calls or be informed by staff. This is sheer non sense to keep people waiting for more than 1.5 hour without ...read more
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Some of case scenario questions

Q1. How to handle angry customer
Ans. 
Listen to their concerns, empathize, remain calm, offer solutions, follow up
• Listen actively to their complaints without interrupting

• Empathize with their emotions and show understanding

• Remain calm and composed, avoid getting defensive

• Offer solutions or alternatives to address their issues

• Follow up with the customer to ensure their satisfaction
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Q2. What was your role in marketing?
Ans. 
I was responsible for developing and implementing marketing strategies to attract new clients and retain existing ones.
• Developed marketing campaigns to promote products and services

• Analyzed market trends and competitor activities

• Collaborated with sales team to generate leads and increase revenue

• Utilized social media and digital marketing channels to reach target audience
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