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Bajaj Capital Senior Customer Relationship Officer Interview Questions and Answers

Updated 29 Jul 2024

Bajaj Capital Senior Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Arey you comfortable with field work?
  • Ans. 

    Yes, I am comfortable with field work and have experience in conducting customer visits and resolving issues on-site.

    • I have previous experience in conducting customer visits and resolving issues on-site.

    • I am comfortable with traveling to meet clients and building relationships in person.

    • I understand the importance of face-to-face interactions in building trust and rapport with customers.

  • Answered by AI
  • Q2. What's your expectations from Bajaj capital
  • Ans. 

    I expect Bajaj Capital to provide excellent customer service, financial expertise, and innovative solutions.

    • Excellent customer service

    • Financial expertise

    • Innovative solutions

  • Answered by AI
  • Q3. What's your past experience with any kind of field?
  • Ans. 

    I have over 5 years of experience in customer service and relationship management.

    • Worked as a Customer Service Representative for XYZ Company for 3 years

    • Managed a portfolio of key clients and increased customer retention by 15%

    • Implemented new customer relationship strategies that improved overall satisfaction ratings

  • Answered by AI
  • Q4. What's your pet name ?
  • Ans. 

    My pet name is Max.

    • My pet's name is Max.

    • It's a common pet name for dogs.

    • I chose the name because it's short and easy to remember.

  • Answered by AI
  • Q5. Which kind of things you love most?
  • Ans. 

    I love spending time with my family, traveling to new places, and trying out new restaurants.

    • Spending time with family

    • Traveling to new places

    • Trying out new restaurants

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I wanna only say that there is a such of unique perspective and you achieve experience for a many individuals things than other companies

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Q2. What you used to do in your previous organization
  • Q3. Why you want to work in financial sector
  • Q4. Why do you think crypto currency is falling down
  • Ans. 

    Crypto currency is falling due to various factors.

    • Lack of regulation and security concerns

    • Decrease in demand and increase in supply

    • Negative news and market manipulation

    • Competition from other cryptocurrencies

    • Overall market trends and economic factors

  • Answered by AI
  • Q5. Where do you see indian stock market after 5 years
  • Ans. 

    The Indian stock market is expected to grow steadily over the next 5 years.

    • The Indian economy is projected to grow at a steady pace, which will positively impact the stock market.

    • The government's focus on economic reforms and infrastructure development will attract more foreign investments.

    • The increasing use of technology and digitalization in the stock market will make it more accessible to retail investors.

    • The ongoin...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and real, tell everything in detail

I applied via Campus Placement and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Stock market knowledge and have you invested in it
  • Ans. 

    Yes, I have a good understanding of the stock market and have invested in it.

    • I have been following the stock market for several years and have a good understanding of how it works.

    • I have invested in a variety of stocks and have experience with both short-term and long-term investments.

    • I am familiar with different investment strategies and have a good understanding of risk management.

    • For example, I recently invested in ...

  • Answered by AI
  • Q2. Yess I have invested

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills are very important
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How sale was done, how sale close
  • Ans. 

    Sales are achieved through building relationships with clients and understanding their needs, leading to successful closures.

    • Build rapport with clients to understand their needs and preferences

    • Present products or services in a compelling way that addresses client's needs

    • Handle objections effectively and provide solutions

    • Negotiate terms and close the sale by gaining client's commitment

    • Follow up with clients to ensure sa

  • Answered by AI
  • Q2. Product knowledge
  • Q3. How you like your job
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about Dsa's,and same they verified also.
  • Q2. Introduction about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be real what you're saying should be correct

I applied via Newspaper Ad and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to change job.
  • Q2. What is expectations
  • Ans. 

    Expectations are beliefs or hopes about what will happen or what someone will do.

    • Expectations can be realistic or unrealistic

    • Expectations can be communicated or uncommunicated

    • Expectations can be met or unmet

    • Expectations can affect relationships positively or negatively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Sales and marketing skills needs, good communication add more credit
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Family Background
  • Q2. Future Vision Mission
  • Ans. 

    To create a future vision mission, one must establish long-term goals and objectives that align with the organization's values and purpose.

    • Define the organization's core values and purpose

    • Set long-term goals and objectives that align with the values and purpose

    • Create a strategic plan to achieve the goals and objectives

    • Communicate the future vision mission to all stakeholders

    • Regularly review and adjust the mission as ne

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Equity Derivative
  • Q2. Mutual Funds Performance

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Details about to introduce yourself firstly
  • Q2. Discussion about previous job experiences
Round 2 - Case Study 

Finally they putting questions about the job roles & responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident & don't hesitate & answer all the questions properly
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourseu

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Myself and about stock market

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not hesitate even you are wrong..
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Bajaj Capital Interview FAQs

How many rounds are there in Bajaj Capital Senior Customer Relationship Officer interview?
Bajaj Capital interview process usually has 1 rounds. The most common rounds in the Bajaj Capital interview process are HR.

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Bajaj Capital Senior Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Bajaj Capital Senior Customer Relationship Officer Salary
based on 16 salaries
₹1.2 L/yr - ₹2.7 L/yr
29% less than the average Senior Customer Relationship Officer Salary in India
View more details

Bajaj Capital Senior Customer Relationship Officer Reviews and Ratings

based on 7 reviews

2.9/5

Rating in categories

2.5

Skill development

2.1

Work-life balance

2.6

Salary

2.5

Job security

3.1

Company culture

2.7

Promotions

2.8

Work satisfaction

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