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Bajaj Capital Senior Customer Relationship Officer Interview Questions and Answers

Updated 29 Jul 2024

Bajaj Capital Senior Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Arey you comfortable with field work?
  • Ans. 

    Yes, I am comfortable with field work and have experience in conducting customer visits and resolving issues on-site.

    • I have previous experience in conducting customer visits and resolving issues on-site.

    • I am comfortable with traveling to meet clients and building relationships in person.

    • I understand the importance of face-to-face interactions in building trust and rapport with customers.

  • Answered by AI
  • Q2. What's your expectations from Bajaj capital
  • Ans. 

    I expect Bajaj Capital to provide excellent customer service, financial expertise, and innovative solutions.

    • Excellent customer service

    • Financial expertise

    • Innovative solutions

  • Answered by AI
  • Q3. What's your past experience with any kind of field?
  • Ans. 

    I have over 5 years of experience in customer service and relationship management.

    • Worked as a Customer Service Representative for XYZ Company for 3 years

    • Managed a portfolio of key clients and increased customer retention by 15%

    • Implemented new customer relationship strategies that improved overall satisfaction ratings

  • Answered by AI
  • Q4. What's your pet name ?
  • Ans. 

    My pet name is Max.

    • My pet's name is Max.

    • It's a common pet name for dogs.

    • I chose the name because it's short and easy to remember.

  • Answered by AI
  • Q5. Which kind of things you love most?
  • Ans. 

    I love spending time with my family, traveling to new places, and trying out new restaurants.

    • Spending time with family

    • Traveling to new places

    • Trying out new restaurants

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I wanna only say that there is a such of unique perspective and you achieve experience for a many individuals things than other companies

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

    • Ability to analyze market trends and provide tailored solutions

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Duration: 20 minutes

College Name: Pdpu

I applied via Naukri.com and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What will you feel if you aren't selected for this job . Why do you want to go in this particular field

Interview Preparation Tips

Interview preparation tips for other job seekers - All though this questions weren't too much tough but this questions were asked because they want to check my decision making ability .it is very important to be confident in your interview, even if you don't know the answer better to say I don't know rather than saying something wrong.
Communication matters a lot . Whatever position you are applying whichever company you are interviewing with , everybody looks for a person who communicates well and is confident of what he is saying.

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. How you'll manage a client amount
  • Ans. 

    I'll manage a client amount by understanding their needs and goals, providing personalized solutions, and maintaining regular communication.

    • Conduct a thorough needs analysis to understand the client's financial situation and goals

    • Provide personalized solutions that align with the client's needs and goals

    • Maintain regular communication to ensure client satisfaction and address any concerns

    • Monitor the client's portfolio a...

  • Answered by AI
  • Q3. Previous job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, prepare about stock Market
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. What is mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

    • Mutual funds pool money from multiple investors to invest in a diversified portfolio of securities

    • Investors buy shares of the mutual fund, which represent a portion of the holdings in the fund

    • Professionally managed by fund managers who make investment decisions on behalf ...

  • Answered by AI
  • Q3. How stock market work
  • Ans. 

    The stock market is a platform where investors buy and sell shares of publicly traded companies.

    • Investors buy shares of a company in the hope that the value will increase over time.

    • Stock prices are influenced by various factors such as company performance, economic conditions, and investor sentiment.

    • Stock exchanges like NYSE and NASDAQ facilitate the buying and selling of stocks.

    • Stock market indices like the S&P 500 an...

  • Answered by AI
  • Q4. How many STOCK exchanges in India
  • Ans. 

    There are 8 stock exchanges in India.

    • There are 2 major stock exchanges in India - BSE (Bombay Stock Exchange) and NSE (National Stock Exchange).

    • Apart from BSE and NSE, there are 6 regional stock exchanges in India.

    • Some of the regional stock exchanges include Calcutta Stock Exchange, Madras Stock Exchange, and Ahmedabad Stock Exchange.

  • Answered by AI
  • Q5. What is your expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Study about Indian share market and mutual fund. And we'll prepare for all round and give answer confidential
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What's your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is required for the interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Nov 2023.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your role in previous organisation
  • Q3. What are your salary expectation
Round 2 - Technical 

(4 Questions)

  • Q1. Tell me about life insurance
  • Ans. 

    Life insurance is a financial product that provides a lump sum payment to beneficiaries upon the insured's death.

    • Life insurance provides financial protection for loved ones in the event of the insured's death.

    • There are different types of life insurance policies, such as term life, whole life, and universal life.

    • Premiums for life insurance are based on factors like age, health, and coverage amount.

    • Life insurance can als...

  • Answered by AI
  • Q2. What is NAV in SIP
  • Ans. 

    NAV in SIP stands for Net Asset Value in Systematic Investment Plan, representing the value of each unit of a mutual fund scheme.

    • NAV is the price at which investors buy or sell units of a mutual fund.

    • It is calculated by dividing the total value of assets in the fund by the total number of units outstanding.

    • NAV fluctuates daily based on the performance of the underlying securities in the fund.

    • Investors can use NAV to tr...

  • Answered by AI
  • Q3. What are your salary expectation
  • Q4. How will sale products for customers
  • Ans. 

    I will identify customer needs, recommend suitable products, and provide personalized solutions to meet their financial goals.

    • Understand customer needs and financial goals

    • Recommend products that align with customer needs

    • Provide personalized solutions tailored to each customer

    • Build trust and rapport with customers to increase sales

    • Follow up with customers to ensure satisfaction and address any concerns

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Salary expectation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is demat account
  • Ans. 

    A demat account is an account that holds shares and securities in electronic form instead of physical certificates.

    • Demat stands for dematerialized account

    • It is used for trading and investing in the stock market

    • Eliminates the risk of loss, theft, or damage of physical share certificates

    • Facilitates easy and quick transfer of securities

    • Requires a unique Demat account number (DP ID and Client ID)

  • Answered by AI
  • Q2. What is mutual fund and sip
  • Ans. 

    Mutual fund is a pool of funds collected from multiple investors to invest in securities, while SIP is a systematic investment plan where investors regularly invest a fixed amount.

    • Mutual fund is a professionally managed investment fund that pools money from many investors to purchase securities.

    • SIP is a method of investing a fixed sum regularly in a mutual fund scheme.

    • Mutual funds offer diversification, professional ma...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is Share Market
  • Ans. 

    Share market is a platform where buying and selling of company stocks and securities takes place.

    • Share market allows companies to raise capital by issuing shares to investors

    • Investors can buy and sell shares to make a profit

    • Prices of shares fluctuate based on market demand and supply

    • Share market can be volatile and risky, requiring careful research and analysis

    • Examples: New York Stock Exchange (NYSE), NASDAQ, Bombay St

  • Answered by AI
  • Q2. Define mutual fund policy
  • Ans. 

    Mutual fund policy outlines the investment objectives, strategies, and guidelines for managing a mutual fund.

    • Mutual fund policy includes the fund's investment objectives, risk tolerance, asset allocation, and investment restrictions.

    • It also outlines the fund manager's responsibilities, fees and expenses, and redemption policies.

    • Examples of mutual fund policies include growth funds focusing on capital appreciation, inco...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go to basic
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Missing letters and series questions

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing else
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How do you complete your kra
  • Q2. Cross selling product
Round 2 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Previous package

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity to work

Bajaj Capital Interview FAQs

How many rounds are there in Bajaj Capital Senior Customer Relationship Officer interview?
Bajaj Capital interview process usually has 1 rounds. The most common rounds in the Bajaj Capital interview process are HR.

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Bajaj Capital Senior Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Bajaj Capital Senior Customer Relationship Officer Salary
based on 16 salaries
₹1.2 L/yr - ₹2.7 L/yr
29% less than the average Senior Customer Relationship Officer Salary in India
View more details

Bajaj Capital Senior Customer Relationship Officer Reviews and Ratings

based on 7 reviews

2.9/5

Rating in categories

2.5

Skill development

2.1

Work-life balance

2.6

Salary

2.5

Job security

3.1

Company culture

2.7

Promotions

2.8

Work satisfaction

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