AXA Business Services Processing Executive Interview Questions and Answers

Q1. Tell me about yourself.
Ans. 
Experienced claim processing executive with a strong background in insurance industry.
• Over 5 years of experience in processing insurance claims

• Proficient in using claim processing software and tools

• Strong attention to detail and accuracy in claim verification

• Excellent communication skills in dealing with clients and stakeholders
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Q2. What is your previous rolls and responsibility.
Ans. 
I have previously worked as a Claims Processor at XYZ Company, where I was responsible for accurately processing insurance claims and ensuring timely payments.
• Processed insurance claims for accuracy and completeness

• Verified policy information and coverage details

• Communicated with policyholders, healthcare providers, and insurance companies

• Resolved claim discrepancies and issues

• Maintained accurate records and documentat
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Q3. Do you know about claim settlement and insurance.
Ans. 
Yes, claim settlement involves processing and resolving insurance claims for individuals or organizations.
• Claim settlement involves reviewing and verifying insurance claims to determine coverage and validity.

• It also includes negotiating settlements with claimants or their representatives.

• Claim settlement may involve coordinating with various parties such as policyholders, insurance companies, and healthcare providers.

• E...read more
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Q4. What is your understanding about motor claim.
Ans. 
Motor claim refers to the process of filing for compensation for damages or losses incurred due to a vehicle accident.
• Motor claim involves submitting documentation such as police reports, repair estimates, and insurance policy details.

• The claim is reviewed by the insurance company to determine coverage and liability.

• Compensation may be provided for vehicle repairs, medical expenses, and other related costs.

• Motor claim ...read more
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Overall it's good and company nice environment

Q1. How manage pressure situations
Ans. 
I manage pressure situations by staying calm, prioritizing tasks, seeking support, and taking breaks when needed.
• Stay calm and composed under pressure

• Prioritize tasks based on urgency and importance

• Seek support from colleagues or supervisors

• Take short breaks to recharge and refocus

• Practice deep breathing or mindfulness techniques to reduce stress
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Q1. What you do in next 6 months
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Q2. What is extra activities
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You will get some normal question which you get in govt. Exams like reasoning and English.
Also they can ask some questions regarding your work if you are applying on behalf of any specific skills.

Q1. 2nd round is with Manager. Manager will ask you about your previous experience and you will get the questions related to your domain if you are applying on the basis of specific skills.
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