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AU Small Finance Bank Transaction Processing Officer Interview Questions and Answers

Updated 3 Nov 2022

AU Small Finance Bank Transaction Processing Officer Interview Experiences

1 interview found

I applied via Job Portal and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test general nowledge numeric ability calculation cash counting

Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle cash and how to handle customer
  • Ans. 

    Handling cash involves accuracy, security, and proper documentation. Handling customers requires good communication and problem-solving skills.

    • Count and verify cash accurately to avoid errors

    • Follow security protocols to prevent theft or fraud

    • Maintain proper documentation of cash transactions

    • Provide excellent customer service by being polite and attentive

    • Listen actively to customer concerns and address them promptly

    • Reso...

  • Answered by AI
  • Q2. How to provide services to the customer
  • Ans. 

    To provide services to the customer, it is important to prioritize their needs, communicate effectively, and ensure prompt and accurate transaction processing.

    • Prioritize customer needs and provide personalized assistance

    • Communicate clearly and effectively to understand customer requirements

    • Ensure prompt and accurate transaction processing

    • Offer additional support or guidance if needed

    • Provide excellent customer service a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job great job please nowledge about customer support handling sure

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very good

I applied via Company Website and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about Yourself
  • Q2. What is your current role and responsibility
  • Q3. When you will be able to join
  • Q4. You have to do sale of other products are you ok with that
  • Ans. 

    Yes, I am comfortable with selling other products.

    • I have experience in cross-selling and upselling products in my previous roles.

    • I am willing to learn about new products and their features to effectively sell them.

    • I understand that selling other products can increase revenue and customer satisfaction.

    • For example, in my previous job as a retail associate, I was able to increase sales by suggesting complementary products

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do ask for your role and responsibility in the branch before joining
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Group discussion was held before final interview with HR.

Round 3 - HR 

(1 Question)

  • Q1. Asked me about the current CTC and distance of branch location from my home.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive while in an interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. General question about previous work
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous work experiance
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. BASIC INDUSTRY KNOWLEDGE

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Hardworking ,time punctuality, team handling, relationship to customers , good communication skills ex... this is the must maintain every day

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Personal Discipline
Value of time
Never stop learning
Personal Ownership

Interview Questionnaire 

1 Question

  • Q1. About yourself.......

Interview Questionnaire 

2 Questions

  • Q1. Brnach timeings
  • Q2. Sales

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Transaction Processing Officer interview?
AU Small Finance Bank interview process usually has 3 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in AU Small Finance Bank Transaction Processing Officer interview?

Some of the top questions asked at the AU Small Finance Bank Transaction Processing Officer interview -

  1. How to handle cash and how to handle custo...read more
  2. How to provide services to the custo...read more

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AU Small Finance Bank Transaction Processing Officer Salary
based on 6 salaries
₹1.1 L/yr - ₹2.5 L/yr
22% less than the average Transaction Processing Officer Salary in India
View more details

AU Small Finance Bank Transaction Processing Officer Reviews and Ratings

based on 4 reviews

4.4/5

Rating in categories

3.8

Skill development

4.2

Work-life balance

4.2

Salary

4.2

Job security

4.2

Company culture

4.0

Promotions

4.2

Work satisfaction

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