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AU Small Finance Bank Transaction Processing Officer Interview Questions and Answers

Updated 3 Nov 2022

AU Small Finance Bank Transaction Processing Officer Interview Experiences

1 interview found

I applied via Job Portal and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test general nowledge numeric ability calculation cash counting

Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle cash and how to handle customer
  • Ans. 

    Handling cash involves accuracy, security, and proper documentation. Handling customers requires good communication and problem-solving skills.

    • Count and verify cash accurately to avoid errors

    • Follow security protocols to prevent theft or fraud

    • Maintain proper documentation of cash transactions

    • Provide excellent customer service by being polite and attentive

    • Listen actively to customer concerns and address them promptly

    • Reso...

  • Answered by AI
  • Q2. How to provide services to the customer
  • Ans. 

    To provide services to the customer, it is important to prioritize their needs, communicate effectively, and ensure prompt and accurate transaction processing.

    • Prioritize customer needs and provide personalized assistance

    • Communicate clearly and effectively to understand customer requirements

    • Ensure prompt and accurate transaction processing

    • Offer additional support or guidance if needed

    • Provide excellent customer service a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job great job please nowledge about customer support handling sure

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About yourself.......

I applied via Indeed and was interviewed in Oct 2018. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My personal background and educational highlights.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Job Experience

General Tips: Read up on the company and their business, get a general idea of how the business work (bigger than your dept. Vise role)
Brush up on the knowledge quoted in your CV.
Be prepared to answer questions on the role you seek (Prepare beforehand what a person in that role is expected to handle)
Skills: Communication, Body Language, Problem Solving, Analytical Skills
Duration: 1-3 Months

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. As a team leader what is my responsibility & how I manage team & how I achieve targets, my career goals, discipline, about my work experience
  • Q2. There was 3 interview, I replied them all with honesty, I tell them how I proved myself & how I managed team & achieved given target, I tell them how I improve my team's work culture & discipline

Interview Preparation Tips

Interview preparation tips for other job seekers - There was 3 round interview & they asked many questions but I think main focus if anyone is going for interview..
Communication skills
Be honest, positive & Confident
make sure you know all about your work & responsibilities..

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Functions of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about kyc

I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.

Interview Preparation Tips

General Tips: My advice to all is be confident, well groomed and aware about what's happening in the world of banking. How you will be beneficial to the bank. Do the research about bank's history, book size, key management and USP.
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks

Interview Questionnaire 

1 Question

  • Q1. About finance vehicles

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidante

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Bank me job kyu kar na chahate ho

Interview Preparation Tips

Interview preparation tips for other job seekers - I am omprakash yadav
My father name harphool yadav
My mother name phooli devi
My wife name krishna yadav
I am working indusind bank

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Hardworking ,time punctuality, team handling, relationship to customers , good communication skills ex... this is the must maintain every day

Interview Questionnaire 

2 Questions

  • Q1. Why you want to change your job as you are working here for long time?
  • Q2. Why you are think that you are suitable for the job?

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for an interview, first just listen carefully what the interviewer ask. Then give answer in very simple language as well as simple honest answer. If you dont know a question, dont try to give answer wrongly, just simply accept that you dont know . A interviewer always look for a such kind of candidate which is honest, hardworking and smart.

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Transaction Processing Officer interview?
AU Small Finance Bank interview process usually has 3 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in AU Small Finance Bank Transaction Processing Officer interview?

Some of the top questions asked at the AU Small Finance Bank Transaction Processing Officer interview -

  1. How to handle cash and how to handle custo...read more
  2. How to provide services to the custo...read more

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AU Small Finance Bank Transaction Processing Officer Salary
based on 6 salaries
₹1.1 L/yr - ₹2.5 L/yr
22% less than the average Transaction Processing Officer Salary in India
View more details

AU Small Finance Bank Transaction Processing Officer Reviews and Ratings

based on 4 reviews

4.4/5

Rating in categories

3.8

Skill development

4.2

Work-life balance

4.2

Salary

4.2

Job security

4.2

Company culture

4.0

Promotions

4.2

Work satisfaction

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