Atyati Technologies Production Support Engineer Interview Questions and Answers

The basic requirements in your company are skilled workers, efficient equipment, and proper safety measures.

• Skilled workers with relevant experience and qualifications

• Efficient equipment that meets industry standards

• Proper safety measures to ensure a safe working environment

• Regular maintenance and upkeep of equipment

• Effective communication and teamwork among employees

• Adequate resources and budget for production needs

To check if any job failed, we can use monitoring tools and logs. ITIL recommends incident management process.

• Use monitoring tools like Nagios, Zabbix, etc. to check job status

• Check logs for any error messages or exceptions

• ITIL recommends following the incident management process to resolve the issue

• Incident management process includes identifying, logging, categorizing, prioritizing, diagnosing, resolving, and closing