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ATS Share Brokers Customer Service Executive Interview Questions and Answers

Updated 22 Feb 2022

ATS Share Brokers Customer Service Executive Interview Experiences

1 interview found

Round 1 - Aptitude Test 
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Ans. 

    My family background is diverse and supportive.

    • My family consists of individuals from different cultural and professional backgrounds.

    • We have always been supportive of each other's goals and aspirations.

    • My parents have instilled values of hard work, empathy, and integrity in me.

    • Growing up, I learned the importance of effective communication and problem-solving from my siblings.

    • Our diverse background has taught me to ap...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Service Executives in the industry.

    • I have considered my qualifications, experience, and the responsibilities of the role.

    • I am open to negotiation and willing to discuss the salary package.

    • I value fair compensation for my contributions to the company.

    • I am confident that my skills and experience justify...

  • Answered by AI
  • Q3. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong background in providing exceptional customer support.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Skilled in building positive relationships with customers

    • Excellent communication and problem-solving skills

    • Ability to work well under pressure and in a fast-paced envir...

  • Answered by AI

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tell me about yourself within 5 minutes in the 5min of audio recording.

Round 2 - HR 

(2 Questions)

  • Q1. Write an Email for an frustrated customers query!
  • Ans. 

    Email response to frustrated customer query

    • Acknowledge the customer's frustration

    • Apologize for any inconvenience caused

    • Provide a solution or offer assistance to resolve the issue

    • Ensure the customer that their feedback is valued

    • Thank the customer for bringing the issue to your attention

  • Answered by AI
  • Q2. Write an essay on recent pandemic era by your point of view.
  • Ans. 

    The recent pandemic era has brought about significant changes in various aspects of life.

    • The pandemic has led to widespread lockdowns and restrictions, impacting businesses and economies globally.

    • Remote work and virtual communication have become the new norm, changing the way we work and interact with others.

    • Healthcare systems have been overwhelmed, leading to a focus on public health measures and vaccination efforts.

    • T...

  • Answered by AI

Customer Service Executive Interview Questions Asked at Other Companies

Q1. How would you handle a situation where a customer receives non-ve ... read more
Q2. How would you handle a customer complaint that a delivery person ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you receive a call from a very frustrated customer, how will y ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell pervious company experience

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. API testing questions, database questions, manual testing, team lead experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I got a call via an agency, first there was telephonic interview with manager where team lead experience, manual testing, activities you performed, database and API testing questions were asked

Then had face to face with almost similar questions

Make sure you are aware about the JD and well prepared with basic fundamentals
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

DSA round. DP and Gaph

Round 3 - Technical 

(1 Question)

  • Q1. Java,Springboot,Hibernate,JPA
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I appeared for an interview in Jul 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

3 programs to write in arrays linked lists and trees

Round 3 - Technical 

(1 Question)

  • Q1. Was asked questions on core Java, spring framework, apis and micro services
Round 4 - HR 

(2 Questions)

  • Q1. What expertise will you bring to cme group of you join?
  • Q2. Why are you quitting your current company?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me more about your experience
  • Ans. 

    I have over 8 years of experience in software development, specializing in scalable web applications and team leadership.

    • Led a team of 5 engineers to develop a microservices architecture for an e-commerce platform, improving scalability by 40%.

    • Implemented CI/CD pipelines using Jenkins and Docker, reducing deployment time from hours to minutes.

    • Worked extensively with cloud technologies, migrating legacy systems to AWS, ...

  • Answered by AI

ATS Share Brokers Interview FAQs

How many rounds are there in ATS Share Brokers Customer Service Executive interview?
ATS Share Brokers interview process usually has 2 rounds. The most common rounds in the ATS Share Brokers interview process are Aptitude Test and HR.
What are the most common questions asked in ATS Share Brokers Customer Service Executive HR round?

The most common HR questions asked in ATS Share Brokers Customer Service Executive interview are -

  1. What is your family backgrou...read more
  2. What are your salary expectatio...read more
  3. Tell me about yourse...read more

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ATS Share Brokers Customer Service Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

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5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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