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Atidiv Process Trainer Interview Questions and Answers

Updated 23 Oct 2021

Atidiv Process Trainer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What activities did you manage?
  • Ans. Training NH batches, First pass accuracy (FPA), Throughput (number of agents handed over to operations/number agents in training), TNI, TNA, KC, DIP check, update dessimination.
  • Answered Anonymously
  • Q2. What all challenges did you face while handling a batch and what did you do to overcome?
  • Ans. Honestly we faced electricity issue for virtual training and also agents not paying attention. For electricity
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when giving presentation round. Need to present in front of 4-5 managers as of we are training to new agents. Ask questions to them basis topic being discussed. Presentation skills are very important.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell about your previous company experience ?
  • Ans. 

    I worked as a Process Associate at XYZ Pvt. Ltd.

    • Handled customer queries and complaints through email and phone calls

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with cross-functional teams to resolve customer issues

    • Achieved 95% customer satisfaction rating

    • Trained new hires on company policies and procedures

  • Answered by AI
  • Q2. Technical Questions & some logical math questions were asked.
  • Q3. Lot more questions were asked from my Resume ! so make sure you are strong enough in things that you mentioned in your resume.
  • Q4. Some sensitive questions were asked like 1. How long will you be able to stay if I select you ? 2. What do you think of your previous company's weakness ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills. This plays major role in any industries in the world.

Prepare your resumes for the job you are applying for. Don't use the same resume for all the jobs.

Atidiv Interview FAQs

How to prepare for Atidiv Process Trainer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Atidiv. The most common topics and skills that interviewers at Atidiv expect are Process Training, Training, TNA, TNI and Communication Skills.

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₹3.2 L/yr - ₹6 L/yr
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