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AT&T Customer Service Agent Interview Questions and Answers
AT&T Customer Service Agent Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Firstly, we have to know the knowledge of how to gain the customer experience.
- Q2. Secondly, understand the customer concern.
- Q3. Eventually, we have to acknowledge, give assurance and give the appropriate response to cx.
Interview Preparation Tips
Interview questions from similar companies
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why do you want to join this company
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Aug 2023. There were 2 interview rounds.
Online assessment ( coding , aptitude , mcq)
(1 Question)
- Q1. Dsa , project , OS
Interview Preparation Tips
I applied via Campus Placement
Easy questions consisted of aptitude technical and one coding
(1 Question)
- Q1. How can you implement oops using python?
- Ans.
Python supports object-oriented programming through classes and objects.
Define a class using the 'class' keyword
Create objects of the class using the class name followed by parentheses
Use inheritance, encapsulation, and polymorphism to implement OOP concepts
Example: class Person: def __init__(self, name, age): self.name = name self.age = age person1 = Person('Alice', 30)
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.
General aptitude ,os,DBMS,coding output
(2 Questions)
- Q1. Simple coding on python lists
- Q2. List comprehension
The test had 3 sections involving aptitude , english , critical thinking
(2 Questions)
- Q1. Question on basics of pyhton
- Q2. Question on basics of dsa
Interview Preparation Tips
Shivam Jaiswal
I applied via Campus Placement
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(2 Questions)
- Q1. Chhiqwebchiqe ihcebchbehjc beicbewb
- Q2. Jhqebchebchiebc ieqbnciuen erniuwrehurw
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed in May 2024. There was 1 interview round.
English communication test
Interview Preparation Tips
(1 Question)
- Q1. OSI model, netwroking concepts
Selected
I applied via Campus Placement and was interviewed before Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What is modulation
- Ans.
Modulation is the process of varying a carrier signal's properties to encode information.
Modulation is used in telecommunications to transmit information over long distances.
There are different types of modulation such as amplitude modulation (AM), frequency modulation (FM), and phase modulation (PM).
In AM, the amplitude of the carrier signal is varied in proportion to the waveform being transmitted.
In FM, the frequenc...
- Q2. Types of modulation
- Ans.
Modulation is the process of varying a carrier signal's properties to transmit information.
Types of modulation include amplitude modulation (AM), frequency modulation (FM), and phase modulation (PM)
AM involves varying the amplitude of the carrier signal to encode information
FM involves varying the frequency of the carrier signal
PM involves varying the phase of the carrier signal
Other types of modulation include quadrat...
(2 Questions)
- Q1. Are you willing to relocate
- Q2. Salrary negotiations
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