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astTECS Communications Technical Support Engineer Interview Questions and Answers

Updated 21 Sep 2023

astTECS Communications Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Actually it was about the general knowledge questions and some of the technical questions

Round 3 - Technical 

(3 Questions)

  • Q1. 1. What is the PRI and SIP line
  • Ans. 

    PRI and SIP lines are types of telecommunication lines used for voice and data transmission.

    • PRI (Primary Rate Interface) is a digital telecommunication line used for carrying multiple voice and data channels over a single line.

    • SIP (Session Initiation Protocol) is a signaling protocol used for initiating, maintaining, and terminating real-time sessions like voice and video calls over IP networks.

    • PRI lines are typically ...

  • Answered by AI
  • Q2. What is Linux and what is the use
  • Ans. 

    Linux is an open-source operating system based on Unix, known for its stability, security, and flexibility.

    • Linux is a free and open-source operating system that can be customized and modified by users.

    • It is based on Unix and is known for its stability, security, and flexibility.

    • Linux is widely used in servers, supercomputers, embedded systems, and mobile devices.

    • Popular distributions of Linux include Ubuntu, Fedora, an

  • Answered by AI
  • Q3. What is the Interconnection between the PBX to another PBX
  • Ans. 

    Interconnection between PBX systems allows for seamless communication between different locations or departments.

    • PBX to PBX interconnection can be achieved through dedicated T1/E1 lines, SIP trunks, or VoIP gateways.

    • Interconnection enables extension dialing between different PBX systems.

    • It allows for centralized management of calls and facilitates cost savings by routing calls over internal networks.

    • Interconnection can...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Actually it’s General Manager round

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of antivirus used in your company?
  • Q2. Latest version of antivirus?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
  • Q2. Your designation in company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of reporting manager?
  • Q2. Write down team leader responsibilities?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Total work experience?

astTECS Communications Interview FAQs

How many rounds are there in astTECS Communications Technical Support Engineer interview?
astTECS Communications interview process usually has 4 rounds. The most common rounds in the astTECS Communications interview process are Resume Shortlist, Aptitude Test and Technical.
What are the top questions asked in astTECS Communications Technical Support Engineer interview?

Some of the top questions asked at the astTECS Communications Technical Support Engineer interview -

  1. What is the Interconnection between the PBX to another ...read more
  2. 1. What is the PRI and SIP l...read more
  3. What is Linux and what is the ...read more

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astTECS Communications Technical Support Engineer Salary
based on 12 salaries
₹2.1 L/yr - ₹5.7 L/yr
14% less than the average Technical Support Engineer Salary in India
View more details

astTECS Communications Technical Support Engineer Reviews and Ratings

based on 2 reviews

3.6/5

Rating in categories

5.0

Skill development

4.6

Work-Life balance

3.1

Salary & Benefits

3.6

Job Security

2.7

Company culture

2.1

Promotions/Appraisal

3.6

Work Satisfaction

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