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Arohan Financial Services Senior Customer Service Representative Interview Questions and Answers

Updated 6 Mar 2024

Arohan Financial Services Senior Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. Why you joining with us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about anything.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About self introduction and work experience and background.
  • Q2. What do you know about our company..??
  • Q3. Salary and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Enter into a company with minimum basic knowledge of work whatever the company needs and dont hesitate to ask your doubts in the interview about the work and company rules.Once you get into the company you have to face all do's and dont's..and accept the challenges for the bright future.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About self introduction and work experience and background.
  • Q2. What do you know about our company..??
  • Q3. Salary and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Enter into a company with minimum basic knowledge of work whatever the company needs and dont hesitate to ask your doubts in the interview about the work and company rules.Once you get into the company you have to face all do's and dont's..and accept the challenges for the bright future.

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction and why hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level and polite attitude

Interview Questionnaire 

2 Questions

  • Q1. What is key role of customer service
  • Ans. 

    The key role of customer service is to provide assistance and support to customers, ensuring their satisfaction and loyalty.

    • Customer service plays a crucial role in building and maintaining strong relationships with customers.

    • It involves addressing customer inquiries, concerns, and complaints in a timely and efficient manner.

    • Customer service representatives act as the face of the company, representing its values and br...

  • Answered by AI
  • Q2. Customer service is a big area of business in all fields

Arohan Financial Services Interview FAQs

How many rounds are there in Arohan Financial Services Senior Customer Service Representative interview?
Arohan Financial Services interview process usually has 1 rounds. The most common rounds in the Arohan Financial Services interview process are HR.

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Arohan Financial Services Senior Customer Service Representative Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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40% less than the average Senior Customer Service Representative Salary in India
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Arohan Financial Services Senior Customer Service Representative Reviews and Ratings

based on 16 reviews

4.4/5

Rating in categories

4.1

Skill development

3.6

Work-life balance

4.1

Salary

3.4

Job security

4.0

Company culture

3.2

Promotions

4.0

Work satisfaction

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