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Engaged Employer

Arohan Financial Services

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3.9

based on 733 Reviews

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Arohan Financial Services Senior Customer Service Representative Reviews

Updated 19 Dec, 2024

Overall Rating

4.4/5

based on 16 reviews

Rating distribution

8 (50.0%)

3 (18.8%)

4 (25.0%)

0 (0%)

1 (6.3%)

Category Ratings

4.1

Salary

4.1

Skill development

4.0

Company culture

4.0

Work satisfaction

3.6

Work-life balance

3.4

Job security

3.2

Promotions

What employees say about Arohan Financial Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

42% employees reported

Flexible timing

23% employees reported

Within city

85% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.3

Rated by Men

13 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Senior Customer Service Representative in Pataudi

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2024

Likes

Overall average

Salary - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Supervisor are treating team as a Labour not professional ways

Job security - Poor
Promotions - Poor

Senior Customer Service Representative in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2024

Likes

It’s good platform to work

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Senior Customer Service Representative in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

All is good in the company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

One thing I don't like promotion system

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Ramkrishna Nagar

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Apr 2023

Likes

Nothing

Dislikes

Everything is very bed

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Representative in Kolkata

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2022

Likes

Arohan financial service overall very good and best organization

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Leave problem

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Medininagar

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 07 Jan 2022

Likes

Skills development,

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

Working time verry hard

Work Details

Good experience

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Lakhimpur, Assam

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2023

Likes

Unity, growth, financial support.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some unqualified selection of field staff. They misbehave with clients.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Arohan Financial Services.

Senior Customer Service Representative in Chandankiyari

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Company's has a poor mindset about Holidays.Here is horrible culture about Holidays.

Skill development - Good
Work satisfaction - Good

Dislikes

Working in holidays.

Work-life balance - Bad

Work Details

Something good something bad.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Customer Service Representative (working remotely)

Not good Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 18 Nov 2022

Likes

Company culture is very bad because senior behaviour are very bad

Work satisfaction - Good

Dislikes

Very bad culture

Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Arambagh

Customer Service representative Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 15 Aug 2021

Likes

Skill development - Good
Job security - Good

Dislikes

Poor work satisfaction

Salary - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Senior Customer Service Representative in Irongmara

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Mar 2023

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Customer hears ment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Golaghat Branch

Audit & Control Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 08 Dec 2020

Likes

There is a very good work culture.

Dislikes

There is a lot of pressures and very low salary,and not provid weekly off for the field level employees

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

I learnt everything on the job.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Goreakothi

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Oct 2020

Likes

Very good

Dislikes

Here is a problem of little management but the handing is very good

Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

My work life is very good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gopalganj

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Dec 2020

Likes

I m happy to work with Arohan financial services ,

Dislikes

Not good not bad

Work Details

Average

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Goalpara

Loan Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 May 2021

Likes

Good

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Good

Work Details

Good

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative

Finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Sep 2018

Likes

It is good for those who don't need career growth

Skill development - Good
Job security - Good

Dislikes

24×7 on duty job no leave even u have leave balance

Salary - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

I work here as senior customer service representative who do recovery , and business at same time

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Arohan Financial Services reviews submitted by Arohan Financial Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Arohan Financial Services is the right company ...Read more