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ARCIS e Services Customer Care Executive Interview Questions and Answers
ARCIS e Services Customer Care Executive Interview Experiences
1 interview found
I applied via AmbitionBox and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Customer service. Collection. Retention
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I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. How to handle the customer anger
- Ans.
Handle customer anger by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.
Stay calm and composed to de-escalate the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Apologize sincerely for any inconvenience caused
Offer solutions or alternatives to address the customer's issue
Follow up with the custo
Customer Care Executive Interview Questions & Answers
Vishnu Solutions
Anonymous
posted on 6 Jun 2024
(1 Question)
- Q1. Introduce yourself
Customer Care Executive Interview Questions & Answers
Altius Customer Services
Anonymous
posted on 7 May 2022
I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.
An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity
Interview Preparation Tips
- C language
- MS Office Tools
2)Apply even if you're not fully qualified.
3)Job search like it's your job. ...
Customer Care Executive Interview Questions & Answers
Vcare Call Center
Anonymous
posted on 10 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Indroduce my self , my apttitue, qualification
- Q2. Job role related questions
- Q3. How work in job role
(4 Questions)
- Q1. Indroduce my self, my qualification
- Q2. How to work my job role
- Q3. Working details foe related the job
- Q4. My knowledge test, apptitute
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.
(1 Question)
- Q1. The very first question is same for all about yourself Second one they want to check communication so they asked questions like how you spend ur last day abhiut experience.thats it
Most probably they give you typing test if you clear then may be versant .
(1 Question)
- Q1. This is main round or we can say it is a client or technical round . In this they firstly start with intro then ask about job role , ask about your experience and give a topic to speak for 2 min.
Interview Preparation Tips
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.
Customer Care Executive Interview Questions & Answers
Vcare Call Center
Anonymous
posted on 16 May 2018
Interview Questionnaire
1 Question
- Q1. Formal Introduction,education, work experience
Interview Preparation Tips
Experience: ,Voice&accent,Aptitude
Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping
I applied via Internshala and was interviewed in Nov 2022. There were 3 interview rounds.
I had to do a assignment in which i had to make a video towards the explaining the company product
(4 Questions)
- Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
- Q2. Why did i choose this profession
- Q3. Because bpo makes my communication skills better
- Q4. Why do you choose bpo
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
See basically they want to assess you
So they will be asking you tell something about any social media platform or any destination which you have went recently. Note : they asked me this so i don't know how other company takes the interview.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Tell me about business process outsourcing?
- Ans.
Business process outsourcing (BPO) is the practice of hiring a third-party company to handle specific business processes.
BPO is a cost-effective way for companies to handle non-core business functions such as customer service, accounting, and human resources.
BPO companies are typically located in countries with lower labor costs, such as India and the Philippines.
BPO can be done onshore, nearshore, or offshore dependin...
(5 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Where do you see yourself in 5 years?
- Q3. Why should we hire you?
- Q4. What are your qualities?
- Q5. How many years you will commit for this company?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.
Customer satisfaction is most important
Interview Preparation Tips
- Communication Skills
- Computer
- Comp
Thankyou
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ARCIS e Services Customer Care Executive Reviews and Ratings
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Rating in categories
|
Team Member
122
salaries
|  ₹1.2 L/yr - ₹4 L/yr |
|
Customer Service Executive
29
salaries
| ₹1.2 L/yr - ₹3 L/yr |
|
Team Lead
24
salaries
| ₹3 L/yr - ₹5.2 L/yr |
|
Telecaller
17
salaries
| ₹1.7 L/yr - ₹2.4 L/yr |
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Assistant Team Leader
17
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
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