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Amica Financial Technologies

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3.2

based on 10 Reviews

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Amica Financial Technologies Interview Questions and Answers

Updated 11 Dec 2023

Amica Financial Technologies Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Juel Mariam mathew

posted on 11 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Essay writing on any one of the given topics.

Round 3 - HR 

(1 Question)

  • Q1. Language knowledge
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Any cx scenario like payment processing etc...
    • Add your answer
  • Q2. Why did u choose a bank sector
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic grammar and fluency in English

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Self introduction and basic grammar
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and that's all it takes

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
Got a question about Amica Financial Technologies ?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Oct 2021

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

    • Answered by AI
    Add your answer
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. If we keep you in a company What will you do for the company
    • Add your answer
  • Q2. Tell me about you and your family background .
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. There asked me what are you thinking about your salary is going to be
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have some knowledge about the company that you are going to give a interviews

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
    • View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. I gave interview for techm bpo vizag.
    • View 23 more answers
  • Q2. 1.tell me about your self.
    • View 17 more answers
  • Q3. What is your previous experience
    • View 12 more answers
  • Q4. Most difficult customer issue situation you have faced
    • View 11 more answers
  • Q5. Versant and typing test
    • View 9 more answers
  • Q6. Manager round
    • View 4 more answers
  • Q7. Telephonic conversation
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to excel in your job profile and looking for professional growth please don’t go to techm vizag site because 9 out of 10 times you will hate it the reason is that higher management like team lead, assistant manager, managers will make you leave the company as soon as possible. Those people feel that Techm vizag their own company. Even the gate security and cab drivers feel the same. I felt like a slave after working for 8 months where i got paid 12-13000 per month but those mind less shift timings makes you annoying anyway so don’t give interview here Please.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Feb 2021

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to join this job because I want to start my career in non voices process there for I am here for this company

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualifications and experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Situation questions, language proficiency
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Commitment to work for the company for a long term
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

Customer Service Executive Interview Questions & Answers

HCLTech user image Ritesh Kumar. R

posted on 28 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Yeah! The GD round was about checked ng your communication skills where you are good at speaking or not and also they allow you to talk for 2 mins

Round 2 - Versant test 

(1 Question)

  • Q1. 2nd round was versant test and should good in talking writing and listening
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. A round with the manager and I spoke confidently and they check you are fit for this job or not
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold be confident and good communication skills that's it you can clear any type of round

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q2. Your views on women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

Amica Financial Technologies Interview FAQs

How many rounds are there in Amica Financial Technologies interview?
Amica Financial Technologies interview process usually has 3-4 rounds. The most common rounds in the Amica Financial Technologies interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Amica Financial Technologies interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amica Financial Technologies . The most common topics and skills that interviewers at Amica Financial Technologies expect are Engineering Management, Kubernetes, AWS, Application Testing and Automation Testing.
What are the top questions asked in Amica Financial Technologies interview?

Some of the top questions asked at the Amica Financial Technologies interview -

  1. Any cx scenario like payment processing etc...read more
  2. Self introduction and basic gram...read more
  3. Language knowle...read more

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Interview Questions for Popular Designations

Amica Financial Technologies Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Amica Financial Technologies Reviews and Ratings

based on 10 reviews

3.2/5

Rating in categories

2.3

Skill development

2.7

Work-life balance

3.4

Salary

3.2

Job security

3.1

Company culture

2.2

Promotions

2.7

Work satisfaction

Explore 10 Reviews and Ratings
Amica Financial Technologies Salaries in India
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₹30 L/yr - ₹33 L/yr

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₹3 L/yr - ₹7 L/yr

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