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I applied via Naukri.com and was interviewed in Nov 2023. There were 4 interview rounds.
Essay writing on any one of the given topics.
I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
Basic grammar and fluency in English
I applied via LinkedIn and was interviewed in Jun 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.
Mobikwik zip code contact with payment refund related contact now, XXXXX
Call ? XXXXX all issue with
I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.
The toll-free customer service number for helpline is 1-800-XXX-XXXX.
Dial 1-800-XXX-XXXX to reach the helpline customer service.
The helpline customer service is available 24/7.
The customer service representatives are trained to assist with any queries or issues.
The helpline customer service can provide information on products, services, and policies.
The customer service can also assist with placing orders, tracking shi
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
posted on 29 Jan 2025
posted on 29 Mar 2023
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.
In aptitude test there was 10 questions and each questions get 5 marks.
posted on 6 Aug 2024
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems to track customer interactions
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
I am passionate about helping others and enjoy problem-solving.
I enjoy interacting with people and providing assistance.
I find satisfaction in resolving issues and making customers happy.
I believe in the importance of building strong relationships with customers.
I have a natural ability to empathize and understand the needs of others.
Policybazaar is an online platform that helps customers compare and buy insurance policies from various companies.
Policybazaar offers a wide range of insurance products including health, life, car, and travel insurance.
Customers can compare different insurance plans based on coverage, premium, and other features before making a purchase.
The platform provides a convenient and transparent way for customers to buy insuran...
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
Listen actively to understand their concerns.
Empathize with their situation and show understanding.
Stay calm and composed to de-escalate the situation.
Apologize for any inconvenience caused, even if it's not your fault.
Offer solutions or alternatives to address their issue.
Follow up to ensure the problem has been resolved to their satisfaction
based on 2 interviews
Interview experience
based on 9 reviews
Rating in categories
Customer Service Associate
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Manager- Corporate Sales
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Telecalling Executive
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Associate Director Finance
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Quality Analyst
3
salaries
| ₹0 L/yr - ₹0 L/yr |
Paytm
PhonePe
Mobikwik
PolicyBazaar