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American Express Customer Executive Interview Questions and Answers

Updated 23 Feb 2022

American Express Customer Executive Interview Experiences

1 interview found

I applied via Referral

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - Case Study 
Round 4 - Aptitude Test 
Round 5 - HR 

(3 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
Round 6 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company and is reputed company

Interview questions from similar companies

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer executive 

(2 Questions)

  • Q1. Do you have any experience?
  • Ans. 

    Yes. Already working on veranda race Institute for tele calling job.. So that work are very interesting and work free job.. I can doing this job

  • Answered by Arul Selvan
  • Q2. Tell me what is a customer executive?
  • Ans. 

    Customer executive is a professional responsible for proper communicating..kindly approach the customer. customer satisfaction is must,, including answering phons, responding to customer questions and assisting with customer issues.

  • Answered by Arul Selvan

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. First of all good communicate the customer. Because customer satisfaction is most important in this work..

Interview Questionnaire 

1 Question

  • Q1. Related to share market. How it works etc
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Future and Option trading
Round 3 - One-on-one 

(1 Question)

  • Q1. Derivative trading
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Moderate level ,problem solving questions and basics knowledge of finance

Round 2 - Group Discussion 

Difference between FINANCIAL MARKET AND STOCK MARKET

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be up-to-date

I appeared for an interview in May 2017.

Interview Questionnaire 

6 Questions

  • Q1. Can string class be extended
  • Ans. 

    Yes, the string class can be extended in most programming languages.

    • Inheritance can be used to extend the functionality of the string class.

    • By creating a new class that inherits from the string class, additional methods and properties can be added.

    • Extending the string class allows for customization and adding specific functionality to strings.

    • Example: In Python, the string class can be extended by creating a new class

  • Answered by AI
  • Q2. What are the implecit object in JSP
  • Ans. 

    Implicit objects in JSP are predefined objects that are available for use without any declaration or initialization.

    • Implicit objects in JSP include request, response, session, application, out, config, pageContext, page, exception, and others.

    • These objects provide access to various aspects of the JSP environment and can be used to perform common tasks.

    • For example, the request object allows access to HTTP request parame...

  • Answered by AI
  • Q3. How does hash map works
  • Ans. 

    A hash map is a data structure that uses a hash function to map keys to values.

    • Hash map stores key-value pairs

    • It uses a hash function to compute an index for each key

    • Collisions can occur when two keys hash to the same index

    • Hash maps provide fast access to values based on their keys

  • Answered by AI
  • Q4. Difference between string buffer and string builder
  • Ans. 

    StringBuffer and StringBuilder are both used to manipulate strings, but StringBuffer is thread-safe while StringBuilder is not.

    • StringBuffer is synchronized, making it safe for use in multi-threaded environments.

    • StringBuilder is not synchronized, making it faster but not thread-safe.

    • StringBuffer is preferred when multiple threads are involved, while StringBuilder is preferred for single-threaded scenarios.

    • Both classes p...

  • Answered by AI
  • Q5. What is MVC
  • Ans. 

    MVC is a software architectural pattern that separates an application into three main components: Model, View, and Controller.

    • Model represents the data and business logic of the application.

    • View is responsible for displaying the user interface.

    • Controller handles user input, updates the model, and interacts with the view.

    • MVC promotes separation of concerns and modularity in software development.

    • Example: In a web applica...

  • Answered by AI
  • Q6. What are the annotation used in RESTFULL web services
  • Ans. 

    Annotations used in RESTful web services

    • 1. @Path - Specifies the URI path for the resource

    • 2. @GET - Specifies that the method handles HTTP GET requests

    • 3. @POST - Specifies that the method handles HTTP POST requests

    • 4. @PUT - Specifies that the method handles HTTP PUT requests

    • 5. @DELETE - Specifies that the method handles HTTP DELETE requests

    • 6. @PathParam - Binds the value of a URI template parameter to a method paramete...

  • Answered by AI

Interview Preparation Tips

Skills: Java Application Development

Skills evaluated in this interview

I appeared for an interview in Jan 2017.

Interview Questionnaire 

3 Questions

  • Q1. 1. Why do you want to join Citi?
  • Ans. 

    I want to join Citi because of its global presence, strong reputation, and opportunities for growth.

    • Citi is a global company with a presence in over 100 countries, which provides an opportunity to work with diverse teams and gain international exposure.

    • Citi has a strong reputation in the financial industry, known for its expertise and innovative solutions.

    • Citi offers excellent career development opportunities, includin...

  • Answered by AI
  • Q2. 2. Why do you want a career in banking? And not consulting or finance?
  • Ans. 

    I am interested in a career in banking because of the opportunities for growth, the dynamic nature of the industry, and my passion for financial analysis.

    • Opportunities for growth: Banking offers a wide range of career paths and opportunities for advancement. I am excited about the potential to develop my skills and progress within the industry.

    • Dynamic nature of the industry: Banking is constantly evolving, with new tec...

  • Answered by AI
  • Q3. 3. How has the Indian Economy performed in the past 2 years?
  • Ans. 

    The Indian economy has experienced mixed performance in the past 2 years.

    • GDP growth rate has fluctuated

    • Demonetization and GST implementation impacted the economy

    • Unemployment rate has been a concern

    • Inflation has remained relatively low

    • Foreign direct investment has increased

    • Agricultural sector faced challenges due to weather conditions

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume had gotten shortlisted for the profile of an Analyst. This was the first stage.

Round: Group Discussion
Duration: 20 minutes

College Name: Lady Shri Ram College

Interview Preparation Tips

Round: Technical Interview
Experience: Technical on paper test questions:(dis was only for 12 among d 26 shortlisted ppl after apti...others directly had interviews)
5 wer selected in this test who wer nw sent for interviews
TECHNICAL INTERVIEW: (pls list the questions asked in all the rounds)
26 shortlisted after apti (14 directly for interviews & 12 had one more technical on paper test...mentioned above)
der wer min 2 technical rounds for each of them...max were 5

- You are given course dependencies
A->B,C
B->D
C->A
D->nothing
The above dependencies mean...if you want to take course A...you should take courses B and C first....To take B,Course D must be taken first....D is an independent course and can be taken without any prior requirements.
Now you are told these dependencies.Come up with an appropriate data structure to represent these dependencies.Then write a code that finds out all the courses that the student can take up...in this case the student can first take course D because its independent.Now that course D has been taken he can next take up B as it depends on B alone...But the courses A and C can never be taken because they depend on each other...So here all the courses that can be taken are B and D.
After i wrote the code....he asked for all possible test cases
-Given an array of length N....It can be filled with nos. only from 1 to N....find which nos are repeated in the array
-Given pointers to two nodes in a binary tree....find their least common ancestor...each node has pointer to only the parent node...not the left and right child..
-In a binary tree(Not necessarily a BST)...suppose the weight of any node is defined as the product of the key value of the node and the level of the node(Root at level 1)...find the node with maximum weight in the binary tree
-A sorted array of size n is right circularly rotated k times and this rotated array is given to you as input...Find out the value of k in log n time .
-There are some processes running at time T....and there are processes running at time T+30.
You have to find out
1)Which processes died at time T+30,which were alive at time T
2)Which are the new processes at time T+30,which were not there at time T
3)Which are the processes that were there at time T and are still running at time T+30
What data structure will you use to represent the process lists and write code to find out the answers to the 3 questions above
-Given a binary search tree...and a target sum...starting at the root...which all paths add up to the target sum?...if there are multiple paths....return the path with least no. of nodes.


College Name: Veermata Jijabai Technological Institute, Mumbai [ VJTI ]

Interview Questionnaire 

1 Question

  • Q1. Asked many Dbsa questions. You need to be thorough about the joins in the databases.

Interview Preparation Tips

Round: Test
Experience: Practice questions on Indiabix.

Round: Technical Interview
Experience: Operating Systems basics, Dbsa basics

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Make sure you do a course on object oriented programming
Skills: C, Sql, Java
College Name: BITS PILANI
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

Interview Preparation Tips

Round: Test
Experience: There were 25 MCQs and 2 case studies (one was guesstimate and other was a strategy case).

Round: Other Interview
Experience: We had 4 rounds of interviews, each lasting for about 15 minutes. In each one, they asked something from the resume and some puzzles, probability questions and this was again because I told them I like Maths. Last one was telephonic and they asked me about my family background.

General Tips: Be yourself. Prepare everything from your resume. Take a good sleep before the interview. Don't pretend to be over-smart and DO NOT argue with them.
Skills: Puzzle solving skills, Probability
College Name: IIT KANPUR

American Express Interview FAQs

How many rounds are there in American Express Customer Executive interview?
American Express interview process usually has 6 rounds. The most common rounds in the American Express interview process are Aptitude Test, HR and Group Discussion.

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American Express Customer Executive Salary
based on 4 salaries
₹3.8 L/yr - ₹6.5 L/yr
22% more than the average Customer Executive Salary in India
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American Express Customer Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.4

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5.0

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5.0

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5.0

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5.0

Company culture

4.4

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5.0

Work satisfaction

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