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American Express Customer Executive Interview Questions and Answers

Updated 23 Feb 2022

American Express Customer Executive Interview Experiences

1 interview found

I applied via Referral

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - Case Study 
Round 4 - Aptitude Test 
Round 5 - HR 

(3 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
Round 6 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company and is reputed company

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Related to share market. How it works etc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Moderate level ,problem solving questions and basics knowledge of finance

Round 2 - Group Discussion 

Difference between FINANCIAL MARKET AND STOCK MARKET

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be up-to-date
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Future and Option trading
Round 3 - One-on-one 

(1 Question)

  • Q1. Derivative trading

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer executive 

(2 Questions)

  • Q1. Do you have any experience?
  • Ans. 

    Yes. Already working on veranda race Institute for tele calling job.. So that work are very interesting and work free job.. I can doing this job

  • Answered by Arul Selvan
  • Q2. Tell me what is a customer executive?
  • Ans. 

    Customer executive is a professional responsible for proper communicating..kindly approach the customer. customer satisfaction is must,, including answering phons, responding to customer questions and assisting with customer issues.

  • Answered by Arul Selvan

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. First of all good communicate the customer. Because customer satisfaction is most important in this work..

I applied via Company Website and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Conflict management
  • Q2. Financial forecasting and vendor management
  • Q3. Alteryx, SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - - Be prepared.
- Read the JD to understand the probable questions.
- Ask your queries and understanding about the requirements.
- Smile
- Be yourself
- Prepare introduction in line with the job

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Check palindrome , anagram of string with O(n)
  • Ans. 

    To check palindrome and anagram of a string with O(n), use a hash table to store character frequencies.

    • Create a hash table to store the frequency of each character in the string.

    • For palindrome, check that no more than one character has an odd frequency.

    • For anagram, compare the hash tables of the two strings.

    • If the hash tables are equal, the strings are anagrams.

    • If the hash tables differ by only one character, the strin...

  • Answered by AI
  • Q2. Optimized solutions and core principles applied in OOPS
  • Ans. 

    Optimized solutions and core principles applied in OOPS

    • Encapsulation, Inheritance, Polymorphism, Abstraction are core principles of OOPS

    • Optimized solutions can be achieved through efficient algorithms and data structures

    • Design patterns like Singleton, Factory, Observer can also be used for optimized solutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They are looking for best possible solutions. and they are not using that in project then also they ask

Skills evaluated in this interview

I appeared for an interview before May 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 45 Minutes
Round difficulty - Hard

  • Q1. 

    Find the Duplicate Number Problem Statement

    Given an integer array 'ARR' of size 'N' containing numbers from 0 to (N - 2). Each number appears at least once, and there is one number that appears twice. Yo...

  • Ans. 

    Find the duplicate number in an integer array containing numbers from 0 to (N - 2).

    • Iterate through the array and keep track of the frequency of each number using a hashmap.

    • Return the number that appears twice in the array.

    • The duplicate number is always present in the given array.

  • Answered by AI
Round 2 - Coding Test 

(1 Question)

Round duration - 50 Minutes
Round difficulty - Easy

  • Q1. 

    Bubble Sort Problem Statement

    Sort an unsorted array of non-negative integers using the Bubble Sort algorithm, which swaps adjacent elements if they are not in the correct order to sort the array in non-d...

  • Ans. 

    Bubble Sort is used to sort an array of non-negative integers in non-decreasing order by swapping adjacent elements if they are not in the correct order.

    • Iterate through the array and compare adjacent elements, swapping them if they are in the wrong order.

    • Repeat this process until the array is sorted in non-decreasing order.

    • Time complexity of Bubble Sort is O(n^2) in worst case.

    • Example: For input [6, 2, 8, 4, 10], the o

  • Answered by AI
Round 3 - Coding Test 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

  • Q1. 

    Unweighted Graph Shortest Path Problem

    You are tasked with finding the shortest path between two houses in the city of Ninjaland, represented as an unweighted graph. The city has N houses numbered from 1 ...

  • Ans. 

    Find the shortest path between two houses in a city represented as an unweighted graph.

    • Use breadth-first search (BFS) algorithm to find the shortest path in an unweighted graph.

    • Start BFS from the source house and keep track of the shortest path to each house.

    • Once the destination house is reached, backtrack to find the shortest path.

    • Consider using a queue data structure to implement BFS efficiently.

  • Answered by AI
Round 4 - HR 

Round duration - 60 Minutes
Round difficulty - Easy

Interview Preparation Tips

Eligibility criteria7Morgan Stanley interview preparation:Topics to prepare for the interview - Java , spring, aws,azure, Algorithm, computer Architecture, compiler designTime required to prepare for the interview - 6 MonthsInterview preparation tips for other job seekers

Tip 1 : online resources
Tip 2 : cracking the coding interview by Gayle laykemann this is one of the best book for learning the concept at the initial level. Start practicing the approaches mention in the book once done apply the same to similar level pattern questions.
Tip 3 : geeks for geeks start from school level and then move towards easy medium and hard once done practice the previous year questions

Application resume tips for other job seekers

Tip 1 : precise clear concise and well written 
Tip 2 : mentions the skills sets along with the projects

Final outcome of the interviewSelected

Skills evaluated in this interview

Analyst Interview Questions & Answers

UBS user image Anonymous

posted on 17 Oct 2021

I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked mostly about my profile and there expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - There were two technical rounds and it was of 30 - 40 mins long and interviewer was friendly and made me confortable with them.

Analyst Interview Questions & Answers

UBS user image Anonymous

posted on 22 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you know about hedge funds?
  • Ans. 

    Hedge funds are investment funds that use various strategies to generate high returns for their investors.

    • Hedge funds are typically only available to accredited investors due to their high-risk nature.

    • They often use leverage and derivatives to amplify returns.

    • Hedge funds can invest in a wide range of assets, including stocks, bonds, commodities, and currencies.

    • Some famous hedge funds include Bridgewater Associates, Ren...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Show good interest in learning new things

American Express Interview FAQs

How many rounds are there in American Express Customer Executive interview?
American Express interview process usually has 6 rounds. The most common rounds in the American Express interview process are HR, Aptitude Test and Case Study.

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American Express Customer Executive Salary
based on 4 salaries
₹3.8 L/yr - ₹6.5 L/yr
22% more than the average Customer Executive Salary in India
View more details

American Express Customer Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.4

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.4

Promotions

5.0

Work satisfaction

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