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JPMorgan Chase & Co. Customer Executive Interview Questions and Answers

Updated 5 Oct 2022

JPMorgan Chase & Co. Customer Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer executive 

(2 Questions)

  • Q1. Do you have any experience?
  • Ans. 

    Yes. Already working on veranda race Institute for tele calling job.. So that work are very interesting and work free job.. I can doing this job

  • Answered by Arul Selvan
  • Q2. Tell me what is a customer executive?
  • Ans. 

    Customer executive is a professional responsible for proper communicating..kindly approach the customer. customer satisfaction is must,, including answering phons, responding to customer questions and assisting with customer issues.

  • Answered by Arul Selvan

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. First of all good communicate the customer. Because customer satisfaction is most important in this work..

Interview questions from similar companies

Team Lead Interview Questions & Answers

UBS user image Anonymous

posted on 11 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Related to kyc
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic question such as salary expectation family back ground
  • Ans. Basic question like salary expectation and family background
  • Answered Anonymously
  • Q2. Basic question like family background
  • Ans. Basic question like family back ground
  • Answered Anonymously
  • Q3. What inspire you to work in capital market

Interview Preparation Tips

Interview preparation tips for other job seekers - be your self , be yourself be your self be your self
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Recent global issues
  • Ans. 

    Recent global issues

    • COVID-19 pandemic and its impact on healthcare systems and economies worldwide

    • Climate change and its effects on the environment and communities

    • Political unrest and conflicts in various regions

    • Racial and social justice movements

    • Global economic inequality and poverty

    • Cybersecurity threats and data breaches

    • Natural disasters like hurricanes, earthquakes, and wildfires

    • Global migration and refugee crisis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share whatever you knows.

Team Lead Interview Questions & Answers

UBS user image Anonymous

posted on 18 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Jan 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Exhaustive group discussion make sure you are confident

Round 3 - Technical 

(2 Questions)

  • Q1. Study basics, risk concepts
  • Q2. What is Var! And what are different methods
  • Ans. 

    Var! is a keyword used in VBA to declare a variable with a specific data type.

    • Var! is used to declare a variable as Single data type.

    • It is a shorthand notation for declaring a variable with a specific data type.

    • Other shorthand notations include Var%, Var&, and Var$ for Integer, Long, and String data types respectively.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don’t fake. Ensure that you give examole

I applied via Referral and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Base on the profile which was shortlisted
Round 3 - Technical 

(1 Question)

  • Q1. Online assessment which includes analytical grammes and calculation
Round 4 - HR 

(1 Question)

  • Q1. Discussion about the package details and other joining process

Interview Preparation Tips

Topics to prepare for Citicorp Team Lead interview:
  • Credit Cards
  • Retail Operations
  • Reconciliation
Interview preparation tips for other job seekers - Be prepared before attending interview. Be confident on your experience
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Your fundamental should be clear
  • Q2. Basic oops and azure questions
  • Q3. Basic c# questions vvc cdd
  • Q4. Basic sql questions cc ccc ccc
  • Q5. Basic questions hjhjh shjs
  • Q6. Bsic c c c c

Interview Preparation Tips

Interview preparation tips for other job seekers - work hard and keep your focus on answering to he point

Team Lead Interview Questions & Answers

Citicorp user image Nikhil Andhare

posted on 15 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Testing terminologies
  • Q2. Automation tool uses
  • Ans. 

    We primarily use Selenium for automation testing, along with tools like JUnit and TestNG for test execution and reporting.

    • Selenium is the main automation tool used for web application testing

    • JUnit and TestNG are used for test execution and reporting

    • We also utilize tools like Cucumber for behavior-driven development

  • Answered by AI
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join American Express
Round 3 - English Test 

(2 Questions)

  • Q1. It was a English test
  • Q2. They will ask any question related to your hobby
Round 4 - Typing Test 

(1 Question)

  • Q1. It was a typing test
Round 5 - Behavioral 

(1 Question)

  • Q1. All sorts of questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes advice should be great in English, typing and excel

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round is of aptitude consist of 10 Microsoft excel questions, vlookup , sumifs and hlookups, HR will send you the test and you have complete it in 5-10 hours.

Round 2 - Technical 

(3 Questions)

  • Q1. What is vlookup, how to dashboards, pivot table use, difference btw hlookup and vlookup, if you have some knowledge of VBA then its a plus.
  • Ans. 

    VLOOKUP is a function in Excel used to search for a specific value in a table and return a corresponding value.

    • Dashboards are visual representations of data that allow users to quickly analyze and make decisions based on the information presented.

    • Pivot tables are used to summarize and analyze large amounts of data in a table format.

    • HLOOKUP is similar to VLOOKUP, but searches for a value in a row instead of a column.

    • VBA...

  • Answered by AI
  • Q2. Case studies question
  • Q3. Behavioral questions, questions related to previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the excel questions and case studies, there are lots of excel tips and tricks on YouTube as well.

Skills evaluated in this interview

JPMorgan Chase & Co. Interview FAQs

How many rounds are there in JPMorgan Chase & Co. Customer Executive interview?
JPMorgan Chase & Co. interview process usually has 2 rounds. The most common rounds in the JPMorgan Chase & Co. interview process are Resume Shortlist.

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