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Amdocs Production Support Analyst Interview Questions and Answers

Updated 25 Mar 2023

Amdocs Production Support Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They are getting apti for fresher

Round 2 - Technical 

(1 Question)

  • Q1. If you are using linux then tell me 10 commands in your daily work
  • Ans. 

    10 commonly used Linux commands in daily work

    • ls - list directory contents

    • cd - change directory

    • grep - search for a pattern in a file

    • tail - display the last part of a file

    • cat - concatenate and display files

    • chmod - change file permissions

    • sudo - execute a command as a superuser

    • ps - display information about running processes

    • kill - terminate a process

    • ssh - connect to a remote server securely

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. What is your day to day work

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep update always if you want to get job in IT field

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. What is a stack?
  • Ans. 

    A stack is a data structure that follows the Last In, First Out (LIFO) principle, where elements are added and removed from the top.

    • Elements are added to the top of the stack and removed from the top as well

    • Common operations on a stack include push (add element) and pop (remove element)

    • Examples of stacks include the call stack in programming and a stack of plates

  • Answered by AI
  • Q2. What is vpc and why it is needed
  • Ans. 

    VPC stands for Virtual Private Cloud, it is needed to securely isolate resources within the cloud environment.

    • VPC allows you to create a private network in the cloud.

    • It provides control over network settings such as IP address range, subnets, route tables, and network gateways.

    • VPC helps in securing resources by setting up security groups and network access control lists.

    • It enables you to connect your on-premises networ...

  • Answered by AI
  • Q3. What is load balancer
  • Ans. 

    A load balancer is a device or software that distributes network or application traffic across multiple servers to ensure no single server is overwhelmed.

    • Balances traffic across multiple servers

    • Improves performance and reliability

    • Can be hardware or software based

    • Examples: F5 BIG-IP, NGINX, HAProxy

  • Answered by AI
  • Q4. What is IAM and policies
  • Ans. 

    IAM stands for Identity and Access Management. Policies are rules that determine who has access to what resources.

    • IAM is a framework for managing digital identities and controlling access to resources

    • IAM policies are rules that define the permissions and access levels for different users or groups

    • IAM policies can be attached to users, groups, or resources to control access

    • IAM helps organizations ensure that only author...

  • Answered by AI
  • Q5. What is DNS server
  • Ans. 

    DNS server is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.

    • DNS servers store a database of domain names and their corresponding IP addresses.

    • When a user enters a domain name in a web browser, the DNS server is queried to find the corresponding IP address.

    • DNS servers help in the efficient routing of internet traffic by translating domain names to IP ...

  • Answered by AI
  • Q6. What are the types of lookup tables
  • Ans. 

    Types of lookup tables include direct mapping, associative arrays, and hash tables.

    • Direct mapping: uses a key to directly access the corresponding value in the table

    • Associative arrays: store key-value pairs where keys are unique

    • Hash tables: use a hash function to map keys to values for efficient retrieval

  • Answered by AI
  • Q7. What are troubleshooting steps for network
  • Ans. 

    Troubleshooting steps for network issues

    • Check physical connections (cables, ports)

    • Verify network settings (IP address, subnet mask)

    • Restart networking devices (modem, router)

    • Run network diagnostics tools (ping, traceroute)

    • Check for software conflicts or firewall issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - get to know more on networking troubleshoot and cloud architecture

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Product ideation how would you plan a product

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

90 mins duration, Maths, apti, Reasoning, English, CAT level questions

Round 2 - Coding Test 

3 hours, Data Structure and Algorithm related questions

Round 3 - Group Discussion 

Indian GDP -30 mins, will india become a trillion dollar company?

Round 4 - Technical 

(2 Questions)

  • Q1. How would you improve microsoft team?
  • Ans. 

    I would improve Microsoft Teams by enhancing collaboration features, improving user interface, and integrating more third-party apps.

    • Enhance collaboration features such as real-time co-authoring and interactive whiteboards

    • Improve user interface for better user experience and easier navigation

    • Integrate more third-party apps to increase productivity and streamline workflows

  • Answered by AI
  • Q2. What are the metrics spotify use?
  • Ans. 

    Spotify uses metrics such as Monthly Active Users, Daily Active Users, Churn Rate, and Listening Hours.

    • Monthly Active Users (MAU) - Number of unique users who engage with the platform in a month.

    • Daily Active Users (DAU) - Number of unique users who engage with the platform in a day.

    • Churn Rate - Percentage of users who stop using the platform over a certain period of time.

    • Listening Hours - Total number of hours users sp

  • Answered by AI
Round 5 - HR 

(2 Questions)

  • Q1. Long term short term goal
  • Ans. 

    My short-term goal is to streamline production processes and increase efficiency. My long-term goal is to implement sustainable practices and drive continuous improvement.

    • Short-term goal: Implement lean manufacturing principles to reduce waste and improve productivity

    • Short-term goal: Develop and implement training programs to upskill production staff

    • Long-term goal: Implement renewable energy sources to reduce carbon fo...

  • Answered by AI
  • Q2. If you were the PM of India
  • Ans. 

    If I were the PM of India, I would focus on economic growth, social welfare, and diplomatic relations.

    • Implement policies to boost manufacturing and infrastructure development

    • Invest in education and healthcare to improve human capital

    • Strengthen ties with neighboring countries and major global powers

    • Promote sustainable development and environmental conservation

    • Combat corruption and promote transparency in governance

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Dsa questions, oops, recursion, how js works,

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Was some abstract asked to complete it

Round 2 - One-on-one 

(1 Question)

  • Q1. Behavioral interview more focused on personality
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Project explanation,security concept question,integration basics,what are debug logs
  • Q2. Lwc lifecycle hooks and one trigger to code

Interview Preparation Tips

Topics to prepare for Salesforce Application Support Engineer interview:
  • Java
  • Lwc
Interview preparation tips for other job seekers - It's also like normal interview don't get pressure
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Opera cloud itil. How to handle support
  • Ans. 

    To handle support for Opera cloud ITIL, follow ITIL best practices and prioritize incidents based on impact and urgency.

    • Follow ITIL best practices for incident management

    • Prioritize incidents based on impact and urgency

    • Ensure timely resolution and communication with stakeholders

    • Maintain documentation and knowledge base for future reference

    • Continuously improve support processes through feedback and analysis

  • Answered by AI
  • Q2. How was the server working in the hotels
  • Ans. 

    The server in hotels was working efficiently and reliably.

    • The server was able to handle high traffic and data volume without any major issues.

    • Regular maintenance and updates were performed to ensure optimal performance.

    • The server was also equipped with backup and disaster recovery systems to prevent any data loss or downtime.

    • Examples of applications running on the server include reservation systems, billing systems, an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Every thing was fine. There is issue during interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic qns were asked related to process
Round 2 - One-on-one 

(1 Question)

  • Q1. Direct one to one discussion
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced production manager with a background in overseeing manufacturing processes and optimizing efficiency.

    • Managed production schedules to meet deadlines

    • Implemented lean manufacturing principles to reduce waste

    • Led cross-functional teams to improve productivity

    • Ensured quality control measures were in place

    • Trained and mentored staff to enhance performance

  • Answered by AI
  • Q2. Instagram UI CHANGES

Amdocs Interview FAQs

How many rounds are there in Amdocs Production Support Analyst interview?
Amdocs interview process usually has 4 rounds. The most common rounds in the Amdocs interview process are Resume Shortlist, Aptitude Test and Technical.

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Amdocs Production Support Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Amdocs Production Support Analyst Salary
based on 16 salaries
₹3 L/yr - ₹10.5 L/yr
6% less than the average Production Support Analyst Salary in India
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based on 2 reviews

4.3/5

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4.0

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4.0

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