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Amazon Calling Agent Interview Questions and Answers

Updated 2 Mar 2024

Amazon Calling Agent Interview Experiences

6 interviews found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test conducted in through link questions are ok.

Round 3 - One-on-one 

(5 Questions)

  • Q1. One on one is worst. Interviewer doesn't speak in English properly. They give importance to those who knows Hindi. That's very disappointed.
  • Q2. I don't remember any questions.
  • Q3. Don't prefer those who not know Hindi. They don't give any respect other language people.
  • Q4. Don't remember any questions right now
  • Q5. Nothing to answer about it. Worst ever.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

  • Answered by AI
  • Q2. Do you interact with the customers with patient
  • Q3. For what purpose do you want this job ?
  • Q4. How do you like to spend your free time.?
  • Q5. What does your dream life look like.?

Calling Agent Interview Questions Asked at Other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak ba ... read more
asked in CRED
Q2. How would you convince your client to return the money or to comp ... read more
asked in Amazon
Q3. Do you have knowledge on communication skills ?
Q4. What is insurance and how many types of insurance
Q5. What is the calling agent means?

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your specilization
  • Ans. 

    I specialize in customer service and sales in the telecommunications industry.

    • Customer service

    • Sales

    • Telecommunications industry

  • Answered by AI
  • Q2. Degree and computer knowledge
Round 3 - Technical 

(2 Questions)

  • Q1. What is your qualifications
  • Q2. Graduation in andhra university
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Any wey of assignment

Round 3 - Aptitude Test 

Amazon company related

Round 4 - Aptitude Test 

Amazon company related

Interview Preparation Tips

Topics to prepare for Amazon Calling Agent interview:
  • Amazon
  • Oracle
  • C++
  • MS Office
  • Powerpoint
  • Tally
  • Painting
  • Exaal
  • nudi
Interview preparation tips for other job seekers - Yes

Amazon interview questions for designations

 Tele Calling Officer

 (1)

 Telecaller Agent

 (1)

 Baggage Service Agent

 (1)

 Senior Customer Service Agent

 (1)

 AR Caller

 (1)

 Senior AR Caller

 (1)

 Team Lead Operations

 (14)

 Process Specialist

 (5)

Calling Agent Interview Questions & Answers

user image Abbas jafri

posted on 28 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What do you want from company .
  • Q2. What is the work that you want here

Interview Preparation Tips

Topics to prepare for Amazon Calling Agent interview:
  • call center
  • Telecalling
Interview preparation tips for other job seekers - Listen to customer exactly what he is want to say you and you will answer sweetly and do that work or thing that he want as quick as possible

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Normal introduction
  • Q2. My hobbies nd my skills
  • Q3. Hard work on my field
  • Q4. M very panchayats
  • Q5. I m very pessimistic person..

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Nov 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Stake holder management
  • Q2. Prioritise multiple tasks
  • Ans. 

    Prioritizing multiple tasks involves assessing urgency, importance, and deadlines to determine the order of completion.

    • Evaluate the urgency and importance of each task

    • Consider deadlines and time constraints

    • Use tools like to-do lists or project management software to organize tasks

    • Communicate with stakeholders to clarify priorities

    • Adjust priorities as needed based on changing circumstances

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the hope and give your best

Amazon Interview FAQs

How many rounds are there in Amazon Calling Agent interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in Amazon Calling Agent interview?

Some of the top questions asked at the Amazon Calling Agent interview -

  1. Do you have knowledge on communication skill...read more
  2. What is your specilizat...read more
  3. One on one is worst. Interviewer doesn't speak in English properly. They give i...read more
How long is the Amazon Calling Agent interview process?

The duration of Amazon Calling Agent interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 6 Amazon interviews
Job Portal
WalkIn
Campus Placement
50%
17%
17%
16% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Calling Agent Reviews and Ratings

based on 23 reviews

4.1/5

Rating in categories

4.1

Skill development

3.9

Work-Life balance

4.0

Salary & Benefits

4.1

Job Security

4.2

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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