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Amazon Costumer Service Interview Questions and Answers
Updated
5 Sep 2024
7 interviews found
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Anonymous
2 Interview Rounds
1
Attitude test Round (3 Questions)
- Q1. They will test your pacency test that how you deal with coustomer while they were taking to very aggressively Add Answer
- Q2. Do you talk to the coustomer while they were saying their problem or after the completion of their problem Add Answer
- Q3. They test the answering to the customer Add Answer
2
Case Study Round
How do you study the case of coustomer while their order was to deliver before the expected date
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not speak with the confidence,and first Liston to coustomer problems about their order and speak to them very nice and impress them with your answer .
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Self introduction? Add Answer
- Q2. What able to work? Add Answer
- Q3. Do have knowledge computer? Add Answer
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via LinkedIn and was interviewed in May 2024.
1 Interview Round
1
Coustomer Round (2 Questions)
- Q1. Good customer service and bad customer service difference View Answers (1)
- Q2. What is the role of customer service associate ? View Answers (1)
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
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Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
My self interdiction my qualification
3
Case Study Round
Education per pass etc
4
Coding Test Round
Skill and strength weakness
Interview Preparation Tips
Interview preparation tips for other job seekers - I want to work from home
Amazon interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. Introduction and about bpo Add Answer
- Q2. About education background Add Answer
- Q3. About skills and experience Add Answer
I applied via Job Fair and was interviewed before Apr 2021.
2 Interview Rounds
1
Aptitude Test Round
2
One-on-one Round (2 Questions)
- Q1. English typing test and mcq Add Answer
- Q2. Mcq typing test with a gk Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Costomer service have a within to the handling
I applied via Company Website and was interviewed before Feb 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Yes I'm interested sir i have needed this job
Amazon Interview FAQs
How many rounds are there in Amazon Costumer Service interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Amazon Costumer Service interview?
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People are getting interviews through
based on 6 Amazon interviews
WalkIn
Job Portal
Company Website
33%
33%
17%
17% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
18%
more
than the average Costumer Service Salary in India
View more details
Amazon Costumer Service Reviews and Ratings
based on 36 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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