Amazon Senior Supervisor Interview Questions and Answers

Trauma is a psychological response to a distressing event that overwhelms an individual's ability to cope.

• Trauma can result from experiences such as accidents, abuse, natural disasters, or violence

• It can lead to symptoms like anxiety, depression, flashbacks, and difficulty sleeping

• Treatment for trauma often involves therapy, medication, and support from loved ones

I once made a mistake by misinterpreting a client's request, but I learned the importance of active listening and clarifying details.

• Misinterpreted a client's request due to lack of clarity

• Resulted in delivering the wrong product to the client

• Learned the importance of active listening and clarifying details before proceeding

• Implemented a process of repeating back instructions to ensure understanding