Amazon Senior Executive Operations Interview Questions and Answers for Experienced

50 question in 12 minute , ex reasoning questions and related your fields

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Q1. How to manage inventory and what are the key areas to work in ?
Ans. 
Effective inventory management involves forecasting demand, optimizing stock levels, and monitoring performance.
• Forecast demand accurately to avoid stockouts or overstocking

• Optimize stock levels by setting reorder points and safety stock levels

• Monitor inventory performance through metrics such as inventory turnover and carrying costs

• Implement inventory management software to automate processes and improve accuracy

• Regul...read more
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Q2. What are the main KPIs?
Ans. 
KPIs are key performance indicators that measure the success of an organization in achieving its goals.
• Revenue growth

• Cost reduction

• Customer satisfaction

• Employee engagement

• Quality of products/services

• Market share

• Return on investment (ROI)

• Operational efficiency
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Q1. How to manage shrink? And control damage in aisles?
Ans. 
To manage shrink and control damage in aisles, implement strict inventory management, train employees, and use technology.
• Implement strict inventory management to track products and identify any discrepancies

• Train employees on proper handling and storage of products to prevent damage

• Use technology such as CCTV cameras and RFID tags to monitor and prevent theft and damage

• Regularly conduct audits to identify any issues a...read more
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Q1. What is SCM? What is lean Supply chain? What is GRN, crossdock? Diff between Cross dock and outbound.
Ans. 
SCM stands for Supply Chain Management, lean Supply chain focuses on minimizing waste, GRN is Goods Receipt Note, crossdock is a logistics strategy, and the main difference between cross dock and outbound is the direction of movement.
• SCM involves the management of the flow of goods and services from the point of origin to the point of consumption.

• Lean Supply chain aims to minimize waste and increase efficiency by elimi...read more
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Q1. Tell about yourself Strength and Weakness Salary expectation.
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Q1. About your self
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Q2. Job Experience
Ans. 
I have over 10 years of experience in operations management, leading teams to achieve strategic goals and improve efficiency.
• Led cross-functional teams to streamline processes and reduce costs

• Implemented new technologies to enhance productivity and performance

• Developed and executed strategic plans to meet organizational objectives

• Managed budgets and resources effectively to drive operational success
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I hope instore timing and complaints and putway process is also done

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Q2. What is the exactive
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Q3. I am applying to store managers post
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Q4. Where apply the store managers post
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Q1. Roles and responsibility
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Q2. Yesterday routine
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Q3. How you handle pressure
Ans. 
I thrive under pressure by staying organized, prioritizing tasks, and maintaining a positive attitude.
• Stay organized by creating to-do lists and setting deadlines

• Prioritize tasks based on importance and urgency

• Maintain a positive attitude by focusing on solutions rather than problems

• Practice stress-relieving techniques such as deep breathing or taking short breaks

• Seek support from colleagues or mentors when needed
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Q4. How you manage irate client or user
Ans. 
I address their concerns calmly, listen actively, empathize, apologize if necessary, offer solutions, and follow up to ensure satisfaction.
• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with their situation

• Apologize if necessary, even if it's not your fault

• Offer solutions or alternatives to resolve the issue

• Follow up to ensure their satisfaction
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Q5. Paytm full form
Ans. 
Paytm stands for Pay Through Mobile.
• Paytm is a digital payment platform in India.

• It allows users to make payments, recharge their mobile phones, book flights, and more.

• Paytm was founded in 2010 by Vijay Shekhar Sharma.

• The full form of Paytm is Pay Through Mobile.
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Q6. What is cell in excel
Ans. 
A cell in Excel is a rectangular box where you can enter data, perform calculations, and store information.
• Cells are identified by a combination of a letter and a number, such as A1 or B2.

• You can enter text, numbers, formulas, and functions into cells.

• Cells can be formatted to change the appearance of the data they contain.

• Cells can be used to create tables, charts, and graphs in Excel.
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