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Amazon Customer Service Interview Questions and Answers
Updated
17 Jul 2024
Amazon Customer Service Interview Experiences
11 interviews found
Anonymous
I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study
Amazon give a case to study and ask me to what we do for coustomer help and give advice. I show the way to provide help for coustomer
Interview Preparation Tips
Interview preparation tips for other job seekers - Work with your Full faith and do friendly behaviour with all.
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service interview?
Amazon interview process usually has 3-4 rounds. The most common rounds in the Amazon interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Amazon Customer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, bpo, voice process, Communication Skills and inbound voice process.
What are the top questions asked in Amazon Customer Service interview?
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Amazon Interviews By Designations
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People are getting interviews through
based on 10 Amazon interviews
Company Website
Job Portal
Campus Placement
Referral
30%
30%
10%
10%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
14%
more
than the average Customer Service Salary in India
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Amazon Customer Service Reviews and Ratings
based on 37 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.5 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.7 L/yr |
|
Senior Associate
2.4k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹9 L/yr - ₹36 L/yr |
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