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One of the 14 principles of Amazon is 'Customer Obsession'.
Customer Obsession means putting the customer first in everything Amazon does.
It involves listening to customers, understanding their needs, and exceeding their expectations.
Amazon strives to provide the best customer experience possible, even if it means taking short-term losses.
Examples of customer obsession at Amazon include their 24/7 customer service, free...
I applied via Naukri.com and was interviewed before Mar 2020. There was 1 interview round.
based on 10 interviews
2 Interview rounds
based on 52 reviews
Rating in categories
Customer Service Associate
2.8k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Transaction Risk Investigator
1.4k
salaries
| ₹2.1 L/yr - ₹6.5 L/yr |
Customer Service Executive
887
salaries
| ₹1.2 L/yr - ₹6 L/yr |
Senior Associate
828
salaries
| ₹2.5 L/yr - ₹9 L/yr |
Associate
629
salaries
| ₹1.6 L/yr - ₹6 L/yr |
Amazon
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