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Allianz B.P.O Interview Questions and Answers

Updated 8 Jul 2017

Allianz B.P.O Interview Experiences

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B.P.O Interview Questions & Answers

user image Tony Michael

posted on 8 Jul 2017

I was interviewed in Nov 2016.

Interview Questionnaire 

5 Questions

  • Q1. What would you like to do here...?
  • Ans. 

    I would like to contribute my skills and knowledge to help the team achieve its goals.

    • I am eager to learn new things and take on challenging tasks

    • I want to collaborate with my colleagues and share ideas

    • I aim to improve processes and contribute to the success of the team

  • Answered by AI
  • Q2. What is your qualification for this job..?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on customer service and communication skills.

    • Bachelor's degree in Business Administration

    • Focus on customer service

    • Strong communication skills

  • Answered by AI
  • Q3. What you got from your career...?
  • Ans. 

    I have gained valuable experience, skills, and personal growth from my career.

    • Developed strong communication and problem-solving skills through handling customer inquiries in a fast-paced environment.

    • Learned to work effectively in a team and collaborate with colleagues to achieve common goals.

    • Acquired industry-specific knowledge and expertise that has helped me excel in my role.

    • Gained confidence in my abilities and dec...

  • Answered by AI
  • Q4. They ask me to attend a call from a customer...?
  • Q5. They ask me to welcome all...

Interview Preparation Tips

Round: Resume Shortlist
Experience: They ask me to tell them about me and my life...

Round: HR Interview
Experience: They ask so many questions like this and i was answered for the questions and they told me to wait for the results

Skills: Speaking Skill, Learning Ability, Listening Skills

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Walk me through your resume. About insurance process what is policy life cycle.
  • Q2. Tell me about your previous role.
  • Ans. 

    I was responsible for analyzing and improving processes to increase efficiency and productivity.

    • Led process improvement initiatives to streamline operations

    • Identified bottlenecks and implemented solutions to optimize workflows

    • Collaborated with cross-functional teams to gather data and feedback

    • Utilized data analysis tools to track performance metrics

    • Developed and implemented process documentation and training materials

  • Answered by AI
Round 2 - Aptitude Test 

Yet to complete the test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Asked about Gallagher.
  • Q2. What do you know about Gallagher.
  • Ans. 

    Gallagher is a global insurance brokerage, risk management, and consulting firm.

    • Founded in 1927 by Arthur J. Gallagher

    • Headquartered in Rolling Meadows, Illinois

    • Provides insurance, risk management, and consulting services globally

    • Offers services in areas such as commercial insurance, employee benefits, and personal insurance

    • Has a strong focus on client relationships and personalized service

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Situation based questions were asked.
  • Q2. How would you built the trust with the stakeholders
  • Ans. 

    Building trust with stakeholders involves open communication, transparency, and delivering on commitments.

    • Establish open lines of communication with stakeholders to address concerns and provide updates

    • Be transparent about project progress, challenges, and decisions

    • Deliver on commitments and follow through on promises to build credibility

    • Seek feedback from stakeholders and incorporate their input into decision-making pr...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and detail-oriented Process Specialist with a strong background in optimizing workflows and improving efficiency.

    • Experienced in analyzing processes and identifying areas for improvement

    • Skilled in implementing solutions to streamline operations

    • Strong attention to detail and ability to prioritize tasks effectively

  • Answered by AI
  • Q2. Company overview
Round 2 - Technical 

(2 Questions)

  • Q1. Process relates
  • Q2. Family background
Round 3 - One-on-one 

(2 Questions)

  • Q1. Close ended questions
  • Q2. Senario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Previous experience
  • Q2. Why do you want to relocate
Round 2 - Technical 

(2 Questions)

  • Q1. What is medical summary process
  • Q2. What is automation
  • Ans. 

    Automation is the use of technology to perform tasks with minimal human intervention.

    • Automation involves using machines, software, or other technology to complete tasks automatically.

    • It helps increase efficiency, accuracy, and consistency in operations.

    • Examples include automated email responses, robotic assembly lines, and self-driving cars.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What life insurance
  • Ans. 

    Life insurance provides financial protection to beneficiaries in the event of the policyholder's death.

    • Life insurance pays out a lump sum to beneficiaries upon the death of the policyholder.

    • There are different types of life insurance policies such as term life, whole life, and universal life.

    • Premiums for life insurance are based on factors such as age, health, and coverage amount.

    • Life insurance can help cover funeral e...

  • Answered by AI
  • Q2. What benefits bajaj life insurance
  • Ans. 

    Bajaj Life Insurance offers financial protection, savings, and investment opportunities for policyholders.

    • Provides financial protection to policyholders and their families in case of unexpected events

    • Offers savings and investment opportunities to help policyholders achieve their financial goals

    • Provides tax benefits to policyholders under Section 80C of the Income Tax Act

    • Offers various types of insurance plans such as t

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction and roles and responsibilities
  • Q2. Attrition and shrinkage

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Management related questions
  • Q2. Why should we promote you as Team Leader
  • Ans. 

    I should be promoted as Team Leader because of my strong leadership skills, extensive experience in operations, and ability to drive team performance.

    • I have demonstrated strong leadership skills in my current role, where I have successfully managed a team of 10 members and consistently achieved targets.

    • I have a proven track record of improving operational efficiency and implementing process improvements, resulting in c...

  • Answered by AI
  • Q3. What you will do in case of short staffing
  • Ans. 

    In case of short staffing, I will take immediate action to address the issue and ensure smooth operations.

    • Assess the situation and determine the critical areas that need immediate attention

    • Prioritize tasks and redistribute workload among the available staff

    • Communicate with the team to inform them about the situation and seek their support

    • Identify potential temporary staffing solutions such as hiring temporary employees...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good communication was good and we should be well versed in Hr policy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to join our organisation?
Round 2 - Aptitude Test 

Questions were about Accounting, English grammar, Maths and Reasoning

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about Yourself?
  • Q2. Why do you want to join our organisation?
  • Q3. What you have done except from your job role?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience giving interview at Gallagher
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Numerical, Reasoning

Round 2 - Technical 

(2 Questions)

  • Q1. Situational questions were asked and confidence was checked
  • Q2. What if you don’t want to see movie of hero that you don’t like
Round 3 - HR 

(1 Question)

  • Q1. Family background question
Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Tell me about Your Self? 2. What Do you know about Insurance? 3. What is Life Insurance?
  • Ans. 

    I am an experienced Team Lead Operations with knowledge in insurance and life insurance.

    • I have worked in the insurance industry for several years and have a good understanding of its operations.

    • Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Life insurance is a type of insurance that pays out a sum of money upon the death of the insured person.

    • There are different...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - When they told me my responsibility, I understand it is type of network marketing. They asked a sum of money for IRDAI exam (which is common in Insurance Company). And I had to sell 4-5 insurance on my own, which was not possible for me. So I walked out.

Allianz Interview FAQs

What are the top questions asked in Allianz B.P.O interview?

Some of the top questions asked at the Allianz B.P.O interview -

  1. they ask me to attend a call from a customer....read more
  2. They ask me to welcome all...read more

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