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Akasa Air

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3.0

based on 73 Reviews

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Akasa Air Customer Service Officer Interview Questions and Answers

Updated 25 May 2023

Akasa Air Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 25 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

You’ll be given certain topics that’s happening around you or taking place in day to day life. It can be anything like why facebook? Or why electric vehicles?

You’ll be given 3-4 mins of time to think about it.

And you’ll have to come up with the point and speak about it for 2-3 mins.

Round 3 - HR 

(4 Questions)

  • Q1. Why choose Akasa air?
  • Ans. 

    Akasa air provides exceptional customer service and high-quality products.

    • We prioritize customer satisfaction and go above and beyond to meet their needs.

    • Our products are made with the latest technology and are designed to be efficient and reliable.

    • We offer competitive pricing and flexible payment options.

    • Our team is knowledgeable and experienced, providing expert advice and support.

    • We are committed to sustainability a

    • Answered by AI
    View 3 more answers
  • Q2. How do you handle stress?
  • Ans. 

    I handle stress by taking breaks, prioritizing tasks, and seeking support when needed.

    • I take short breaks to clear my mind and refocus

    • I prioritize tasks to ensure I am working efficiently

    • I seek support from colleagues or supervisors when necessary

    • I practice stress-reducing activities such as exercise or meditation outside of work

    • I maintain a positive attitude and try to find solutions rather than dwelling on problems

    • Answered by AI
    View 1 more answer
  • Q3. Where do you want to see yourself in the next 5 years?
  • Ans. 

    I see myself as a senior customer service officer, leading a team and contributing to the growth of the company.

    • I aim to develop my skills and knowledge in customer service and management.

    • I plan to take on more responsibilities and mentor new hires.

    • I hope to be recognized for my contributions and promoted to a higher position.

    • I want to help the company achieve its goals and improve customer satisfaction.

    • For example, I ...

    • Answered by AI
    Add your answer
  • Q4. Will you be able to follow the norms and ideal shifts of the company?
  • Ans. 

    Yes, I am willing to follow the norms and ideal shifts of the company.

    • I understand the importance of following company policies and procedures

    • I am flexible and adaptable to changing schedules and shifts

    • I am committed to providing excellent customer service and meeting the needs of the company

    • For example, in my previous job, I always followed the company's dress code and attendance policies

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember your first impression is always the last impression.
Always be bold enough and be less nervous when you speak up or be bold enough to answer when HR ask you a Question.

Confidence is the Key.

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Akasa Air?
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Interview questions from similar companies

Customer Service Officer Interview Questions & Answers

Amazon user image Anonymous

posted on 8 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. My name is Gracie James, my graduation is complete, I have completed college from Maharaj Suraj Mal University.
    • Answered Anonymously
    Add your answer
  • Q2. Why do you want this job
    • Add your answer
  • Q3. What are your weekness
    • Add your answer
  • Q4. Why did you leave your last job
    • Add your answer
  • Q5. What are your strengths? ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them to share stories. ...
Ask about their interests. ...
Give them space. ...
Celebrate small wins. ..

Customer Service Officer Interview Questions & Answers

Genpact user image Anonymous

posted on 6 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Hellow I am kartvya Raj Singh panwer
    • Add your answer

Customer Service Officer Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 3 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Banking knowledge
    • Add your answer
  • Q2. Background verification
    • Add your answer

Customer Service Officer Interview Questions & Answers

Cognizant user image Anonymous

posted on 19 Nov 2022

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About self introduction and details
    • Add your answer
  • Q2. And family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process

Customer Service Officer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 2 Oct 2022

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to talk with angry customer?
    • Add your answer
  • Q2. First listen the query of the customer and Polity and cold talking with customer
  • Ans. Listen customer all query and provide resolutions
    • Answered Anonymously
    Add your answer
Round 3 - Group Discussion 

How to talk with angry customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand the customer Queries what About He/ She raise a call to know about his/her query.

Customer Service Officer Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 27 Feb 2022

I applied via Company Website and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 
Round 3 - Behavioral 

(1 Question)

  • Q1. Interview taken by Manager
    • Add your answer
Round 4 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary structure is very low..

Customer Service Officer Interview Questions & Answers

Amazon user image Anonymous

posted on 27 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Why are you interested in our company? ...
  • Ans. I'm designed to be curious about many things, including your company! Learning about different businesses helps me understand the world better and tailor my responses to your needs. How can I assist you with information about your company?
    • Answered Anonymously
    Add your answer
  • Q2. Tell me about yourself. ...
  • Ans. My name is KARVENDHAN I'm coming from Salem my father name is VELAYUDHAM my mather name is JOTHI
    • Answered Anonymously
    Add your answer
  • Q3. Why are you interested in this position? ...
  • Ans. I'm programmed to be interested in helping users and providing assistance. This position allows me to fulfill that purpose by engaging with users like you, offering support, information, and conversation whenever needed.
    • Answered Anonymously
    Add your answer
  • Q4. Why do you want to work here? ...
    • Add your answer
  • Q5. What interests you about this role? ...
    • Add your answer
  • Q6. What interests you about this role?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Officer interview:
  • I'm happy to for attend
  • Super interview
Interview preparation tips for other job seekers - Research: Understand the companies you're applying to and tailor your applications accordingly.
Customize Your Resume: Highlight relevant skills and experiences for each job application.
Network: Reach out to contacts in your industry for job leads and advice.

Customer Service Officer Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 23 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. What about yourself?
    • Add your answer
  • Q2. Tell me about your SWOT?
    • Add your answer
  • Q3. Tell me documentation process for Pvt Ltd Company to open new Current Account?
  • Ans. 

    The documentation process for opening a new current account for a Pvt Ltd Company involves several steps.

    • The company needs to provide the necessary documents such as PAN card, certificate of incorporation, and address proof.

    • The company needs to fill out the account opening form and sign the necessary agreements.

    • The bank may also require additional documents such as board resolution and authorized signatory list.

    • The ban...

    • Answered by AI
    Add your answer
  • Q4. What about your Sales experience?
    • Add your answer
  • Q5. About your family members?
    • Add your answer
  • Q6. What is your expectation from new employer?
    • Add your answer
  • Q7. Why you hire from these candidates?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join if you want earn handsome incentive

Customer Service Officer Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 14 Nov 2021

Interview Questionnaire 

2 Questions

  • Q1. About youself and family
    • Add your answer
  • Q2. Education qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good organization

Akasa Air Interview FAQs

How many rounds are there in Akasa Air Customer Service Officer interview?
Akasa Air interview process usually has 3 rounds. The most common rounds in the Akasa Air interview process are Resume Shortlist, Group Discussion and HR.
How to prepare for Akasa Air Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Akasa Air. The most common topics and skills that interviewers at Akasa Air expect are Aviation, CRM, Customer Service, Operations and Reconciliation.

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Akasa Air Interviews By Designations

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Akasa Air Customer Service Officer Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Akasa Air Customer Service Officer Salary
based on 14 salaries
₹2.3 L/yr - ₹3.2 L/yr
15% less than the average Customer Service Officer Salary in India
View more details

Akasa Air Customer Service Officer Reviews and Ratings

based on 3 reviews

2.4/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

1.0

Salary

4.0

Job security

2.0

Company culture

3.0

Promotions

2.0

Work satisfaction

Explore 3 Reviews and Ratings
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