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posted on 24 Jul 2022
I applied via Hirect and was interviewed in Jan 2022. There were 3 interview rounds.
I would listen to the client's concerns, empathize with their situation, apologize for any inconvenience caused, and work towards finding a solution to their problems.
Listen actively to the client's concerns and let them vent their frustrations
Empathize with their situation and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for the issue
Assure the client that their concerns wil...
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I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
Gati-KWE is a logistics and supply chain solutions company in India.
Gati-KWE was formed as a joint venture between Gati Ltd. and Kintetsu World Express (KWE) in 2011.
It offers services such as express distribution, freight forwarding, warehousing, and e-commerce logistics.
Gati-KWE has a network of over 5,000 delivery locations and 7000+ employees across India.
It serves various industries including automotive, healthcar...
Customer service is the assistance and support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing information about products or services
Resolving complaints and issues
Ensuring customer satisfaction and loyalty
Examples include answering phone calls, responding to emails, and providing in-person assistance
I handle customers with patience, empathy, and effective communication.
Listen actively to their concerns and needs
Acknowledge their emotions and show empathy
Offer solutions and alternatives
Follow up to ensure satisfaction
Maintain a positive and professional attitude
Adapt communication style to fit the customer's personality and needs
I listen actively, empathize with their concerns, and provide clear and concise solutions.
Listen actively to understand the customer's concern
Empathize with the customer to build rapport
Provide clear and concise solutions to resolve the issue
Offer additional assistance or follow-up if necessary
posted on 16 Jan 2021
I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.
I applied via Approached by Company
posted on 25 May 2018
Sales Executive
71
salaries
| ₹1.7 L/yr - ₹3.5 L/yr |
Operations Executive
50
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
Assistant Manager
39
salaries
| ₹2.4 L/yr - ₹7.5 L/yr |
Key Account Manager
35
salaries
| ₹2 L/yr - ₹4.6 L/yr |
Desk Officer
33
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
Delhivery
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