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Agarwal Packers and Movers Limited Customer Relationship Management Executive Interview Questions and Answers
Agarwal Packers and Movers Limited Customer Relationship Management Executive Interview Experiences
1 interview found
Customer Relationship Management Executive Interview Questions & Answers
Harshit Bhardwaj
posted on 24 Jul 2022
I applied via Hirect and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Why do you want to join APML?
- Q2. Why we should hire you?
(2 Questions)
- Q1. If you recieved a call from client who have suffered through many problems and extremely hyper because of us! What will you do?
- Ans.
I would listen to the client's concerns, empathize with their situation, apologize for any inconvenience caused, and work towards finding a solution to their problems.
Listen actively to the client's concerns and let them vent their frustrations
Empathize with their situation and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for the issue
Assure the client that their concerns wil...
- Q2. Basic things about you and your background
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