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posted on 22 Dec 2024
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
Inbound refers to receiving calls, while outbound refers to making calls.
Inbound calls are received by the customer care executive, while outbound calls are made by the executive.
Inbound calls are usually from customers seeking assistance or information, while outbound calls are made for sales or follow-ups.
Inbound calls are typically toll-free for the customer, while outbound calls may incur charges.
Examples: Inbound ...
Handle customers with empathy, active listening, problem-solving skills, and professionalism.
Practice active listening to understand customer concerns
Show empathy and understanding towards customer's situation
Use problem-solving skills to address customer issues effectively
Maintain professionalism and remain calm, even in challenging situations
I was interviewed in Dec 2024.
English test and basic knowledge test
posted on 30 Jul 2024
Handled customer inquiries, resolved issues, and provided product information in a fast-paced retail environment.
Managed high volume of incoming calls and emails
Assisted customers with troubleshooting and problem-solving
Processed orders and returns efficiently
Maintained positive relationships with customers to ensure satisfaction
posted on 10 Oct 2024
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
I have X years of experience in customer service roles
I have a strong ability to communicate effectively with customers and resolve issues efficiently
I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately
posted on 17 Jul 2024
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.
posted on 13 May 2024
Accounting and loical
Sub ledger is a detailed record of specific accounts, while ledger is a summary of all accounts.
Sub ledger contains detailed transactions for specific accounts, while ledger summarizes all accounts.
Sub ledger is used for tracking individual transactions, while ledger is used for overall financial reporting.
Examples of sub ledgers include accounts receivable, accounts payable, and inventory, while the ledger includes al
based on 1 interview
Interview experience
Sales Executive
49
salaries
| ₹1.1 L/yr - ₹3.3 L/yr |
Customer Care Executive
49
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Team Lead
45
salaries
| ₹1.6 L/yr - ₹4 L/yr |
Tele Sales Executive
41
salaries
| ₹1 L/yr - ₹2.7 L/yr |
Quality Analyst
38
salaries
| ₹2 L/yr - ₹4 L/yr |
Infosys
TCS
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