ADNH Compass Housekeeper Interview Questions and Answers

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Simple Aptitude and Case study

Q1. What did you learn in your internship
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Q1. How will you handle veg nonveg concern ?
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Q2. How to handle angary customer?
Ans. 
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e
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Q1. Tell me about yourself.
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Q1. Basic Information
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Q2. What is your current salary?
Ans. 
I am currently earning $50,000 per year.
• Provide the exact salary amount without hesitation.

• Be honest and transparent about your current salary.

• Avoid providing a range or vague answer.

• Example: My current salary is $50,000 per year.
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Q3. Why to join JW Marriot?
Ans. 
JW Marriott offers a prestigious brand, excellent career growth opportunities, and a supportive work environment.
• Prestigious brand known for luxury and exceptional service

• Opportunities for career growth and advancement within the company

• Supportive work environment with a focus on employee well-being and development
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Q4. What's salary expectation?
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My salary expectation is in line with industry standards for a Housekeeping Manager position.
• Research average salaries for Housekeeping Managers in the area

• Consider years of experience and level of responsibility

• Be prepared to negotiate based on benefits and perks offered
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Job knowledge of current

Q1. Why to join this property?
Ans. 
I am drawn to this property for its reputation for exceptional service and commitment to guest satisfaction.
• Strong reputation for exceptional service

• Commitment to guest satisfaction

• Opportunities for growth and development

• Desire to be part of a successful team
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Q2. Salary expectation
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Q1. What are the basic principles and golden rules of accounting?
Ans. 
Basic principles of accounting ensure accurate financial reporting and consistency in financial statements.
• 1. Accrual Principle: Revenue is recognized when earned, not when received. Example: A service provided in December is recorded in December, even if payment is received in January.

• 2. Consistency Principle: Once an accounting method is adopted, it should be used consistently. Example: If a company uses straight-lin...read more
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Q2. Could you provide a brief self-introduction?
Ans. 
Dynamic executive with over 15 years of experience in strategic leadership, driving innovation, and fostering team collaboration.
• Proven track record in leading cross-functional teams to achieve organizational goals, such as increasing revenue by 30% in two years.

• Expertise in developing and implementing strategic initiatives that enhance operational efficiency, exemplified by a 25% reduction in costs through process opt...read more
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Q3. We need to ready help 3 property
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Q1. What your expected salary
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Q2. Introduce about yourself
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