Adani Green Energy Interview Questions, Process, and Tips

Dealing with customers requires active listening, empathy, and problem-solving skills.

• Listen actively to the customer's concerns and needs

• Show empathy and understanding towards their situation

• Offer solutions and options to resolve their issue

• Follow up with the customer to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction

Talking friendly with customers requires active listening, positive language, empathy, and a willingness to help.

• Use positive language and avoid negative words or phrases

• Listen actively to the customer's concerns and show empathy

• Be patient and avoid interrupting the customer

• Offer solutions or alternatives to the customer's problem

• Thank the customer for their business and offer assistance in the future

• Use the customer's

JSA stands for Job Safety Analysis, a process of identifying potential hazards in a job task. HIRA stands for Hazard Identification and Risk Assessment, a systematic approach to identifying and managing risks.

• JSA involves breaking down a job task into steps, identifying potential hazards at each step, and implementing controls to mitigate the risks.

• HIRA involves identifying hazards, assessing the associated risks, and ...read more

UA/UC stands for Unsafe Acts/Unsafe Conditions, which are factors contributing to accidents in the workplace.

• UA refers to unsafe acts, which are actions or behaviors that increase the risk of accidents (e.g. not wearing proper PPE, horseplay)

• UC refers to unsafe conditions, which are environmental factors that increase the risk of accidents (e.g. faulty equipment, poor lighting)

• Identifying and addressing UA/UC is crucia...read more