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ACKO Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top ACKO Interview Questions and Answers

View all 39 questions

ACKO Interview Experiences

Popular Designations

48 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(6 Questions)

  • Q1. What has been your overall journey in field operations under customer facing services?
  • Ans. 

    I have over 10 years of experience in field operations within customer facing services.

    • Started as a customer service representative and worked my way up to operations manager

    • Implemented strategies to improve customer satisfaction and streamline operations

    • Managed a team of field technicians to ensure timely and efficient service delivery

    • Utilized data analytics to identify areas for improvement and optimize processes

  • Answered by AI
  • Q2. What were your responsibilities in your last role?
  • Ans. 

    Managed daily operations, oversaw staff, optimized processes, and ensured efficiency.

    • Oversaw daily operations to ensure smooth functioning

    • Managed a team of staff members and delegated tasks effectively

    • Optimized processes to improve efficiency and reduce costs

    • Ensured compliance with company policies and regulations

    • Implemented new strategies to enhance productivity and customer satisfaction

  • Answered by AI
  • Q3. What is the largest team size you have ever managed, and what team building initiatives did you implement?
  • Ans. 

    I have managed a team of 50 individuals and implemented team building initiatives such as regular team meetings, team building activities, and recognition programs.

    • Managed a team of 50 individuals

    • Implemented regular team meetings to improve communication and collaboration

    • Organized team building activities to foster teamwork and trust

    • Implemented recognition programs to motivate team members

  • Answered by AI
  • Q4. What critical or challenging scenarios have you encountered while managing ground operations, and how did you handle those situations?
  • Ans. 

    Encountered challenging scenarios in managing ground operations and handled them effectively.

    • Dealing with unexpected weather disruptions and coordinating alternative plans

    • Managing a sudden increase in passenger volume and ensuring smooth operations

    • Resolving conflicts between team members to maintain a positive work environment

    • Handling equipment malfunctions and quickly finding solutions to minimize downtime

  • Answered by AI
  • Q5. What value do you believe you could contribute if given the opportunity to work with Acko?
  • Ans. 

    I believe I can contribute by optimizing operations, improving efficiency, and implementing cost-saving measures at Acko.

    • Implementing process improvements to streamline operations

    • Identifying and resolving bottlenecks in workflows

    • Reducing operational costs through strategic planning and resource allocation

    • Enhancing team productivity and performance through effective leadership

    • Implementing technology solutions to automat

  • Answered by AI
  • Q6. Could you describe a few projects or strategic initiatives you have been involved in, along with their success rates?
  • Ans. 

    I have led projects to improve operational efficiency and streamline processes, resulting in cost savings and increased productivity.

    • Implemented a new inventory management system that reduced stockouts by 30%

    • Developed and implemented a training program for staff that improved customer service satisfaction rates by 20%

    • Led a cross-functional team to redesign the production process, resulting in a 15% increase in output

  • Answered by AI
Round 2 - One-on-one 

(5 Questions)

  • Q1. How do you apply your expertise in fostering a customer-centric mindset within your team to enhance the customer experience?
  • Ans. 

    I foster a customer-centric mindset by leading by example, providing training and resources, and regularly seeking feedback from customers.

    • Lead by example by consistently prioritizing customer needs and demonstrating excellent customer service skills

    • Provide training and resources to help team members understand the importance of customer satisfaction and how to effectively meet customer needs

    • Regularly seek feedback fro...

  • Answered by AI
  • Q2. How do you contribute to ensuring that the right individuals are selected for the team to achieve the desired performance outcomes?
  • Ans. 

    I contribute to selecting the right individuals by utilizing a thorough recruitment process and assessing candidates based on their skills and experience.

    • Utilize a comprehensive recruitment process to attract a diverse pool of candidates

    • Conduct thorough interviews to assess candidates' skills, experience, and cultural fit

    • Utilize assessments or tests to evaluate candidates' competencies and potential for success

    • Consider...

  • Answered by AI
  • Q3. How do you assist your team in upskilling their knowledge and abilities to facilitate personal growth?
  • Ans. 

    I regularly assess the skills and knowledge gaps within my team and provide opportunities for training and development.

    • Conduct regular skills assessments to identify areas for improvement

    • Offer training programs, workshops, and seminars to enhance skills

    • Encourage team members to pursue certifications or further education

    • Provide mentorship and coaching to support personal growth

    • Recognize and reward team members for their

  • Answered by AI
  • Q4. Would you be able to handle multiple roles simultaneously?
  • Ans. 

    Yes, I have experience handling multiple roles simultaneously.

    • I have successfully managed multiple projects at once in my previous roles

    • I am skilled at prioritizing tasks and delegating responsibilities to ensure all roles are handled effectively

    • I have strong organizational skills that allow me to juggle multiple responsibilities without compromising on quality

  • Answered by AI
  • Q5. What are the effective approaches in operations to improve customer experience?
  • Ans. 

    Effective approaches in operations to improve customer experience include streamlining processes, implementing technology, and focusing on employee training.

    • Streamline processes to reduce wait times and improve efficiency

    • Implement technology such as self-service kiosks or online ordering systems

    • Focus on employee training to ensure consistent and high-quality service

    • Collect and analyze customer feedback to make data-dri...

  • Answered by AI
Round 3 - HR 

(7 Questions)

  • Q1. What are the details of your last organization and your role there?
  • Ans. 

    I worked at a manufacturing company as a Production Manager overseeing daily operations.

    • Managed a team of 50+ employees in the production department

    • Implemented new efficiency strategies resulting in a 15% increase in productivity

    • Collaborated with other departments to ensure smooth workflow and timely delivery

    • Responsible for inventory management and quality control

  • Answered by AI
  • Q2. How do you promote work ethics among team members?
  • Ans. 

    I promote work ethics among team members by setting a positive example, providing clear expectations, offering regular feedback, and recognizing and rewarding good behavior.

    • Lead by example by demonstrating strong work ethics in your own behavior

    • Communicate clear expectations regarding work ethics and behavior standards

    • Provide regular feedback on performance and behavior, addressing any issues promptly

    • Recognize and rewa...

  • Answered by AI
  • Q3. What is the best organizational culture for employee orientation initiatives, in your opinion?
  • Ans. 

    A supportive and inclusive organizational culture is best for employee orientation initiatives.

    • Encourage open communication and feedback between new employees and management.

    • Provide mentorship programs to help new employees acclimate to the company culture.

    • Promote teamwork and collaboration among employees to foster a sense of belonging.

    • Celebrate diversity and inclusion to create a welcoming environment for all employe

  • Answered by AI
  • Q4. How do you manage conflicts between team members?
  • Ans. 

    I address conflicts by promoting open communication, active listening, and facilitating constructive discussions.

    • Encourage open communication among team members to address issues early on

    • Practice active listening to understand all perspectives involved

    • Facilitate constructive discussions to find mutually beneficial solutions

    • Implement team-building activities to improve relationships and prevent conflicts

    • Seek mediation o...

  • Answered by AI
  • Q5. What is your preference regarding work timings?
  • Ans. 

    I am flexible with work timings and can adapt to the needs of the job.

    • I am open to working flexible hours as needed to ensure smooth operations.

    • I can work early mornings, late evenings, or weekends if required.

    • I prioritize the needs of the team and the organization over fixed work timings.

  • Answered by AI
  • Q6. What were your last drawn CTC and your expected CTC?
  • Ans. 

    My last drawn CTC was $80,000 and my expected CTC is $90,000.

    • Last drawn CTC: $80,000

    • Expected CTC: $90,000

  • Answered by AI
  • Q7. What is your notice period in your current organization?
  • Ans. 

    My notice period in my current organization is one month.

    • My notice period is one month

    • I am required to give a one month notice before leaving

    • I need to inform my current employer one month in advance before resigning

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to elaborate on your abilities and expertise that qualify you for the role you are interviewing for. Prepare yourself with relevant data points and aim to connect your responses with a specific example.

Operations Manager Interview Questions asked at other Companies

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more
View answer (5)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Coding Test 

It was a coding round of ReactJS and JS

Round 2 - Technical 

(1 Question)

  • Q1. Design Stopwatch in HTML CSS and JS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and tell if you are not comfortable in particular language.

Software Development Engineer II Interview Questions asked at other Companies

Q1. Given 2 large numeric comma seperated strings. You need to calculate their sum along with maintaining the correct position of commas. Example Test Case - s1 - "123,456,788" s2 - "1" output - "123,456,789" constraints - since the strings can... read more
View answer (1)
ACKO Interview Questions and Answers for Freshers
illustration image
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Managerial questions around autonomy and alignment
Round 2 - Technical 

(2 Questions)

  • Q1. Solution architecture
  • Q2. Design patterns
Round 3 - Technical 

(2 Questions)

  • Q1. Microservice debugging
  • Q2. Database migrations

Senior Engineering Manager Interview Questions asked at other Companies

Q1. How do you ensure a payment does get credited to wrong employee account?
View answer (1)

Senior Associate Interview Questions & Answers

user image Bijay Kumar Maharana

posted on 17 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to work with ACKO?
  • Ans. 

    I want to work with ACKO because of their innovative approach to insurance and their strong focus on customer satisfaction.

    • Innovative approach to insurance - ACKO's use of technology to simplify the insurance process is impressive.

    • Strong focus on customer satisfaction - ACKO's commitment to providing excellent customer service sets them apart from other insurance companies.

    • Opportunity for growth and learning - I believ...

  • Answered by AI
  • Q2. What is insurance?
  • Ans. 

    Insurance is a financial product that provides protection against financial losses resulting from unexpected events.

    • Insurance involves a contract between an individual or entity (the policyholder) and an insurance company.

    • The policyholder pays a premium in exchange for coverage and protection against specified risks.

    • Types of insurance include health, life, auto, home, and business insurance.

    • Insurance helps individuals ...

  • Answered by AI

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

ACKO interview questions for popular designations

 Software Developer Intern

 (4)

 Assistant Manager

 (3)

 Software Developer

 (2)

 Operations Manager

 (2)

 Senior Associate

 (1)

 Associate Product Manager

 (1)

 Customer Service Associate

 (1)

 Product Manager

 (1)

UI Developer Interview Questions & Answers

user image Anonymous

posted on 17 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Basic problem solving

Round 2 - Technical 

(2 Questions)

  • Q1. Implement drag and drop
  • Ans. 

    Implementing drag and drop functionality in UI development.

    • Use HTML5 drag and drop API

    • Add 'draggable' attribute to elements you want to drag

    • Implement 'dragstart', 'dragover', 'drop' events

    • Use CSS to style dragged elements

    • Consider using libraries like jQuery UI for more complex drag and drop interactions

  • Answered by AI
  • Q2. Basic JS questions
Round 3 - HR 

(1 Question)

  • Q1. Culture fit test

UI Developer Interview Questions asked at other Companies

Q1. Create 10 no. of Checkboxes in javascript and on-checked checkboxes count should be show at below. as you will un-check the checkbox count should also change. so means to say checked checkbox count should be print.
View answer (1)

Get interview-ready with Top ACKO Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Will you available 24*7 365 days ?

Procurement Specialist Interview Questions asked at other Companies

Q1. What is the first thing you consider when you are buying a product
View answer (2)

Jobs at ACKO

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. It will be as usual self describe questions for past experience
Round 2 - Aptitude Test 

Needs to have some knowledge in advance excel

MIS Specialist Interview Questions asked at other Companies

Q1. What is index+match
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Bloc, provider, widgets, listview vs listview.builder
Round 2 - Technical 

(4 Questions)

  • Q1. What is Bloc and its uses?
  • Ans. 

    Bloc is a state management library for Flutter that helps manage the flow of data and events.

    • Bloc stands for Business Logic Component.

    • It helps separate the presentation layer from the business logic.

    • Bloc is commonly used with Flutter to handle state management and data flow.

    • It uses streams to handle asynchronous data and events.

    • Bloc pattern consists of events, states, and a bloc class to handle the business logic.

  • Answered by AI
  • Q2. Different types of state management
  • Ans. 

    State management is a crucial aspect of app development to handle and update the state of the application.

    • Local State Management: Managing state within a widget using setState() method.

    • InheritedWidget: Sharing state across the widget tree using InheritedWidget.

    • Provider: A popular state management solution that uses InheritedWidget under the hood.

    • Redux: A predictable state container for managing the state of the app.

    • Blo...

  • Answered by AI
  • Q3. What is stateless
  • Ans. 

    Stateless refers to a widget in Flutter that does not have any mutable state.

    • Stateless widgets are immutable and their properties cannot change once they are initialized.

    • They are used for UI components that do not need to update or change based on user interactions.

    • Examples include static text labels, icons, and buttons that do not change appearance.

    • Stateless widgets are more efficient than stateful widgets as they do

  • Answered by AI
  • Q4. Lifecycle of stateful widget
  • Ans. 

    Stateful widgets in Flutter have a lifecycle that includes various methods being called at different stages.

    • Stateful widgets have methods like initState(), didChangeDependencies(), build(), and dispose() that are called at different points in the widget's lifecycle.

    • initState() is called when the widget is inserted into the tree, didChangeDependencies() is called when the widget's dependencies change, build() is called ...

  • Answered by AI

Skills evaluated in this interview

android and Flutter Developer Interview Questions asked at other Companies

Q1. How do you do state management in flutter ?
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Hiring manager : Question around past experience
Round 2 - Technical 

(1 Question)

  • Q1. Design Instagram for kids
  • Ans. 

    Design a kid-friendly version of Instagram

    • Implement strict age verification to ensure only kids can create accounts

    • Create a simplified user interface with larger icons and intuitive navigation

    • Enable parental controls to monitor and limit usage

    • Implement content filtering and moderation to ensure child-appropriate content

    • Introduce educational features like quizzes or challenges to promote learning

    • Encourage positive inter...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Engineering Manager : Stakeholder Management round
Round 4 - HR 

(1 Question)

  • Q1. Basic HR questions

Skills evaluated in this interview

Associate Product Manager Interview Questions asked at other Companies

Q1. 2. You have water filled Jar X and empty Jar Y. You transferred a portion of water from Jar X to Y using spunch which absorbs A% of water and it pours B% of water in Jar B. After one iteration, Z ml of water is present in Jar Y find water i... read more
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. HLD of Instagram
  • Ans. 

    High-level design of Instagram

    • User authentication and authorization

    • Photo and video uploading and sharing

    • Feed algorithm for displaying posts

    • Direct messaging feature

    • Explore page for discovering new content

  • Answered by AI

Software Engineer2 Interview Questions asked at other Companies

Q1. - Given a water -tight orientable 2-manifold, how to find if a point is inside or outside its volume? - Given a bunch of points with their coordinates, how to merge closeby points together? - How to determine if the normals of the two trian... read more
View answer (1)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. He asked to write a code on maintaining the parking and for 10min 10 rupees every 1 min 2 ruppes increase

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn data structures

Java Developer Interview Questions asked at other Companies

Q1. Sort 0 and 1 Problem Statement Given an integer array ARR of size N containing only integers 0 and 1, implement a function to sort this array. The solution should scan the array only once without using any additional arrays. Input: The firs... read more
View answer (3)
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ACKO Interview FAQs

How many rounds are there in ACKO interview?
ACKO interview process usually has 2-3 rounds. The most common rounds in the ACKO interview process are HR, One-on-one Round and Technical.
How to prepare for ACKO interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACKO. The most common topics and skills that interviewers at ACKO expect are Claims, Management, Analytical, Monitoring and Customer Experience.
What are the top questions asked in ACKO interview?

Some of the top questions asked at the ACKO interview -

  1. Can you chalk down a plan for employee engagement for all kind of employ...read more
  2. What are the effective approaches in operations to improve customer experien...read more
  3. What is the best organizational culture for employee orientation initiatives, i...read more
How long is the ACKO interview process?

The duration of ACKO interview process can vary, but typically it takes about less than 2 weeks to complete.

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ACKO Interview Process

based on 66 interviews

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