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3M Itsm Consultant Interview Questions and Answers
3M Itsm Consultant Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. ITIL V4 related questions and situation based questions
(1 Question)
- Q1. Based on ITIL V4 in depth questions
(1 Question)
- Q1. Salary expectations and other info
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.
(1 Question)
- Q1. Brief background about your experiences
(1 Question)
- Q1. Panel interview, more on behavioral questions
Ujjwal Mukherjee
I applied via Referral
Interview Questionnaire
1 Question
- Q1. What are the factors you would consider when building a plant? (Case Type- General business acumen)
Interview Preparation Tips
Experience: Recommended Approach
Broke it into financial and non-financial and said ROI seems to be the best metric in financial. Went ahead after getting her buy-in and looked at various cost components in detail like labor, overheads etc. Throughout the interview, I was asked to go deeper and even when I was asked to move horizontally to other cost components, there was no closure of an issue. In the end, was just asked to summarize whatever we had done so far with 2 concluding statements
PI questions
Totally work and CV related cross questioning Why did you do this ELP and what did you learn Why SMC now This was a kind of stress interview where questions would start before I finished my answer. The same tone carried on in the case where scoping questions were frowned upon
Tips: What was good: Cool under pressure, confident What could be better: Take the hint if the interviewer is not giving data and lay out a structure and then ask questions explaining their relevance
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. You as a consultant have made a mistake and need to go back to your client’s CFO who is not co-operative and the final presentation is due tomorrow to the board
- Ans.
Consultant must approach the CFO calmly, explain the mistake, offer solutions, and emphasize the importance of their cooperation for the success of the project.
Approach the CFO calmly and professionally
Explain the mistake honestly and take responsibility
Offer solutions to rectify the mistake and ensure it does not happen again
Emphasize the importance of the CFO's cooperation for the success of the project
Request for an...
Interview Preparation Tips
Experience: Recommended Approach
Depends on the interviewer and his discussion
PI questions
About yourself
Something that is not on your resume
Example of Learning from an achievement
Example of Learning from your work experience and what could you have don
Tips: What was good: PI, Patience to go on during the role play What could be better: I got caught up in the role play when he gave excuses not to cooperate
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. He gave me a slide which had 50 potential projects and asked me how I would choose.(Case Type-Cost-benefit)
Interview Preparation Tips
Experience: Recommended Approach
Started with a Cost – Benefit – Risk and was asked to mainly consider capability building under major costs
Was given numbers for 2-3 projects and the case ended after straightforward calculations
PI questions
Talk about a personality trait that has evolved over time
An example of personal and professional success and cross questions on that In hindsight what could you have done better at work
Tips: What was good: PI, Calculations accuracy What could be better: I was given feedback to engage the interviewer more so that I could start with a more refined structure instead of a conventional structure
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. He gave me a slide which had 50 potential projects and asked me how I would choose.(Case Type :-Cost-benefit)
Interview Preparation Tips
Experience: Started with a Cost – Benefit – Risk and was asked to mainly consider capability building under major costs Was given numbers for 2-3 projects and the case ended after straightforward calculations
Tips: What was good: PI, Calculations accuracy What could be better: I was given feedback to engage the interviewer more so that I could start with a more refined structure instead of a conventional structure
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. A windmill manufacturer in Scandinavia wants to expand but has no labor pool for recruitment and is constrained by it. (Case Type- Expansion / Growth)
- Ans.
The windmill manufacturer in Scandinavia is facing labor pool shortage and needs to expand.
The manufacturer can consider outsourcing labor from other countries.
They can also invest in training programs to develop local talent.
The manufacturer can offer incentives to attract skilled workers to relocate.
They can also consider automating some of their processes to reduce the need for labor.
The manufacturer can partner wit...
Interview Preparation Tips
Experience: Broke it into attracting required labor at the site or outsourcing Within outsourcing talked about factors by which I would identify countries for this task.
In the end was just asked to recommend 2 industries from where I could use skills of existing engineers and I came up with other power generation industries and aerospace for blade design
Tips: What was good: PI, Involving the interviewer in case discussion What could be better: Quicker solution of case, he gave me a lot of hints and nudges for the solution After the final interview, I was also asked to rank each performance to check self-awareness. Overall, SMC checks a lot on cultural awareness, fit in their culture and personality traits.
Skills:
College Name: Indian School Of Business (ISB)
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
It was based on core knowledge
(1 Question)
- Q1. What is you name
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
(4 Questions)
- Q1. What are the types of AHU modes
- Ans.
The types of AHU modes include cooling mode, heating mode, and ventilation mode.
Cooling mode: AHU cools the air before circulating it throughout the building.
Heating mode: AHU heats the air before circulating it throughout the building.
Ventilation mode: AHU circulates fresh air throughout the building without heating or cooling.
- Q2. Difference between Heatwheel and Energy wheel
- Ans.
Heatwheel and Energy wheel are both types of energy recovery ventilation systems used in HVAC systems, but they differ in their specific mechanisms and applications.
Heatwheel uses a rotating wheel with a desiccant coating to transfer heat and moisture between incoming and outgoing air streams, while Energy wheel uses a rotating wheel with a matrix of heat-absorbing material to transfer heat only.
Heatwheel is more effec...
- Q3. What to we use in primary pump systems if we don't have bypass valve
- Ans.
In primary pump systems without a bypass valve, we can use a variable frequency drive (VFD) to control the pump speed.
Use a variable frequency drive (VFD) to adjust the speed of the pump based on system demand
VFDs can help maintain system pressure and flow without the need for a bypass valve
VFDs can also improve energy efficiency by matching pump speed to actual system requirements
- Q4. Types of chiller operating mode
- Ans.
Types of chiller operating modes include constant speed, variable speed, and hybrid mode.
Constant speed mode: Chiller operates at a fixed speed regardless of load.
Variable speed mode: Chiller adjusts speed based on load requirements for energy efficiency.
Hybrid mode: Combines constant and variable speed modes for optimal performance.
Examples: Centrifugal chillers often operate in variable speed mode for energy savings.
Interview Preparation Tips
(1 Question)
- Q1. Basic engineering, HW And SW
(1 Question)
- Q1. PLC, DCS, Communication protocols
Interview Preparation Tips
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3M Itsm Consultant Interview Process
based on 1 interview
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