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3M Itsm Consultant Interview Questions and Answers
3M Itsm Consultant Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. ITIL V4 related questions and situation based questions
(1 Question)
- Q1. Based on ITIL V4 in depth questions
(1 Question)
- Q1. Salary expectations and other info
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.
(1 Question)
- Q1. Brief background about your experiences
(1 Question)
- Q1. Panel interview, more on behavioral questions
I was interviewed in Apr 2017.
Interview Questionnaire
15 Questions
- Q1. What are you currently doing in your job profile?
- Ans.
I am currently responsible for designing, implementing, and maintaining system infrastructure for our organization.
Designing system architecture to meet business requirements
Implementing new technologies and solutions to improve system performance
Maintaining system infrastructure to ensure high availability and security
Troubleshooting and resolving system issues as they arise
- Q2. What is system configuration?
- Ans.
System configuration refers to the process of setting up and arranging hardware and software components to work together efficiently.
System configuration involves setting up hardware and software components to work together efficiently
It includes configuring network settings, installing drivers, and setting up user accounts
Examples of system configuration tools include Microsoft System Center Configuration Manager and ...
- Q3. What is the disadvantage or drawback in S7 controller?
- Ans.
The S7 controller has limited scalability and flexibility compared to other controllers.
Limited number of I/O points
Limited memory capacity
Limited processing power
Limited communication options
Limited support for advanced programming languages
Limited compatibility with third-party devices
Limited ability to handle complex control algorithms
Limited fault diagnostics capabilities
- Q4. Same question but in depth.
- Q5. Like draw system configuration
- Q6. Explain topologies used/protocol etc
- Ans.
Topologies and protocols used in networking
Topologies: Bus, Star, Ring, Mesh, Hybrid
Protocols: TCP/IP, HTTP, FTP, SMTP, DNS
Ethernet, Wi-Fi, Bluetooth are common networking technologies
Network security protocols: SSL, TLS, IPSec
Routing protocols: OSPF, BGP, RIP
- Q7. Tell me about your self?
- Ans.
I am a dedicated and experienced System Engineer with a strong background in network infrastructure and troubleshooting.
Over 5 years of experience in designing, implementing, and maintaining complex systems
Proficient in network protocols such as TCP/IP, DNS, DHCP
Skilled in troubleshooting hardware and software issues
Certified in Cisco CCNA and CompTIA Network+
Strong communication and problem-solving skills
- Q8. Family condition and persons?
- Ans.
I come from a close-knit family of four, including my parents and younger sister.
Family of four: parents and younger sister
Close-knit family
Supportive family members
Regular family gatherings and activities
- Q9. Why you want to join us?
- Ans.
I am passionate about utilizing my technical skills to contribute to innovative projects and collaborate with a talented team.
Passionate about technology and innovation
Excited to work with a talented team
Looking for opportunities to utilize technical skills
- Q10. Are you sure this profile matches to your career goal.
- Ans.
Yes, this profile aligns with my career goal as a System Engineer.
My career goal is to work in the field of system engineering
I have relevant education and experience in system engineering
I am passionate about technology and problem-solving, which are key aspects of system engineering
- Q11. Why you want to switch?
- Ans.
I want to switch to explore new challenges and opportunities for growth in my career.
Seeking new challenges to enhance my skills and knowledge
Opportunity for career growth and advancement
Interested in working with new technologies or industries
- Q12. What is that thing which attract you for this job?
- Ans.
The opportunity to work on complex systems and solve challenging problems in a dynamic environment.
Opportunity to work on complex systems
Solving challenging problems
Dynamic work environment
- Q13. What is the reason you left your current job profile?,because my profile was Automation engineer.
- Q14. Your family baackground?
- Ans.
My family background is diverse and includes a mix of professions and interests.
My parents are both engineers, which inspired me to pursue a career in the same field.
I have siblings who are in the medical field, providing a different perspective on healthcare.
We have a strong emphasis on education and continuous learning in our family.
Family gatherings often involve discussions about technology, science, and current ev...
- Q15. What is that quality in you which suits this job?
- Ans.
My problem-solving skills and attention to detail make me a perfect fit for this role.
Strong problem-solving skills
Attention to detail
Ability to work well under pressure
Experience with troubleshooting complex systems
Strong communication skills
Interview Preparation Tips
Experience: First of all i applied through india's most famous job portal naukri.com.
This opening comes through a consultant [ pacific IT solutions ],first my resume was shortlisted by this consultant,after that they contact me on my mobile number verified with naukri.com,for avalibility and interest for change and tell me that they forward ,y resume to siemens HR and if they will shortlist you then you will get a mail for F2F round from them.
Tips: Special tips for this round are:-
Always update your profile daily and try to follow up more n more consultant/recruiter.
Round: Technical Interview
Experience: I reached interview location on time,then i submit my resume in reception ,after 30 min my interview starts with all these question given above,then they told me to wait outside.
Tips: 1)Be confident and in formal look.
2)What ever is written in your resume you must be familier with this.
3)Dont put all the certification/courses/skill in your resume.try to put only those things which you know vwry well.
4)Make your resume as per job demand.Heighlight your those skills which matches to job.
5)Dont be over smart if you know the answer of given question.
Round: Technical Interview
Experience: After Clearing my first round ,interviewer call me for second round on the same day,after fiew hour,the interviewer is very frank,they ask same questions and they were little bit checking my interest also towards job.
Tips: In this round the interviewer in more experienced so for him it is very easy to catch you knolwdge level.So be confident,try to answer with little bit diplomatic,and try to explain with practical experiances as musch as possible.
Round: Behavioural Interview
Experience: This Round name is Managerial round.In this round they checked my interest towards job.my family condition and dependent person.
Tips: Be confident
Listen question carefully because this round is completely diplomatic.
Try to answer smartly and diplomatic.
And try to win the trust of interviewer.
Round: HR Interview
Experience: After clearing managerial round.hr called me for this,HR is very frank and make a very comfort atmosphere at the time of interview.little bit discussing about jonb profile and then discuss salary,and finall shaking hand said.if you will get selected then we will inform you before xyz day.
I after 4 days i get a call from hr about my selection with a offer letter.
Tips: Be frank
But Not over confident
Skills evaluated in this interview
I was interviewed before Mar 2021.
(7 Questions)
Round duration - 60 Minutes
Round difficulty - Medium
This round started with some questions from Programmable Logic Controllers or PLC followed by some basic questions from Intel 8051 Microcontroller.
- Q1. What are the general functions of a Programmable Logic Controller (PLC)?
- Ans.
PLCs are used to control machinery and automate processes in industrial settings.
Monitoring inputs from sensors
Executing control algorithms
Communicating with other devices
Logging data for analysis
Implementing safety functions
Examples: controlling a conveyor belt, regulating temperature in a furnace
- Q2. Can you describe the basic elements in Ladder logic programming?
- Ans.
Ladder logic programming is a graphical programming language used for PLCs, with basic elements like contacts, coils, timers, and counters.
Ladder logic consists of rungs, which are made up of inputs (contacts) and outputs (coils).
Contacts represent conditions that must be met for the output to be energized.
Coils are outputs that are energized when the conditions of the contacts are met.
Timers and counters are used to c...
- Q3. What are the different types of PLC inputs and outputs?
- Ans.
PLC inputs and outputs include digital inputs, digital outputs, analog inputs, and analog outputs.
Digital inputs: used for receiving binary signals (on/off, high/low). Examples: push buttons, limit switches.
Digital outputs: used for sending binary signals. Examples: relays, solenoids.
Analog inputs: used for receiving continuous signals. Examples: temperature sensors, pressure transducers.
Analog outputs: used for sendin...
- Q4. What are the advantages and disadvantages of the S7 controller?
- Ans.
The S7 controller offers high performance and flexibility but can be complex to program and expensive.
Advantages: high performance, flexibility, scalability
Disadvantages: complexity in programming, expensive
Example: S7-1200 offers fast processing speeds and can be easily expanded with additional modules
Example: Programming for S7 controllers may require specialized training and expertise
- Q5. Can you explain the time stamp available in the S7-200 PLC?
- Ans.
The time stamp in S7-200 PLC is used to record the time when a specific event occurs.
Time stamp is a feature in S7-200 PLC that records the time when a specific event happens.
It helps in tracking the sequence of events and troubleshooting issues.
Time stamp can be used to monitor the performance of the PLC system.
Example: A time stamp can be recorded when a sensor detects a change in temperature.
Example: Time stamp can ...
- Q6. Could you explain Jnc in the context of microcontrollers?
- Ans.
Jnc stands for Jump and Call in the context of microcontrollers.
Jnc is an instruction used in microcontrollers to jump to a specified address if the carry flag is not set.
It is commonly used in conditional branching operations in microcontroller programming.
For example, in 8051 microcontroller assembly language, the instruction JNC label will jump to the specified label if the carry flag is not set.
- Q7. What are the types of interrupts in the Intel 8051 microcontroller?
- Ans.
The types of interrupts in the Intel 8051 microcontroller include external hardware interrupts, timer interrupts, and serial communication interrupts.
External hardware interrupts are triggered by external devices connected to the microcontroller.
Timer interrupts are generated by the internal timers of the microcontroller.
Serial communication interrupts occur when data is received or transmitted through the serial port.
...
(6 Questions)
Round duration - 50 Minutes
Round difficulty - Medium
This round was heavily inclined towards Operating System and Computer Networks and the interviewer asked questions revolving around the fundamentals of the subject.
- Q1. What is a bootstrap program in an operating system?
- Ans.
A bootstrap program is a small program that initializes the operating system on a computer.
Bootstrap program is stored in ROM or EEPROM and is executed when the computer is powered on.
It loads the operating system kernel into memory and starts its execution.
Bootstrap program is responsible for setting up the initial state of the operating system.
Examples include BIOS (Basic Input/Output System) in PCs and UEFI (Unified
- Q2. Can you explain demand paging?
- Ans.
Demand paging is a memory management scheme where pages are only brought into memory when they are demanded by the program.
Pages are loaded into memory only when needed
Helps in reducing the amount of physical memory required
Improves overall system performance by allowing more processes to run simultaneously
Commonly used in virtual memory systems
- Q3. Can you explain any 5 essential UNIX commands?
- Ans.
Five essential UNIX commands are ls, cd, pwd, mkdir, and rm.
ls - list directory contents
cd - change directory
pwd - print working directory
mkdir - make directory
rm - remove files or directories
- Q4. What are the different types of VPN?
- Ans.
Different types of VPN include remote access VPN, site-to-site VPN, and client-to-site VPN.
Remote access VPN allows individual users to connect to a private network from a remote location.
Site-to-site VPN connects entire networks together over the internet.
Client-to-site VPN allows individual devices to connect to a private network.
Examples include OpenVPN, IPsec, and SSL VPN.
- Q5. Can you describe the OSI Reference Model?
- Ans.
The OSI Reference Model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
The OSI Reference Model stands for Open Systems Interconnection Reference Model.
It consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific functions and communicates with the adjacent layers for data trans...
- Q6. Can you explain the TCP and UDP protocols?
- Ans.
TCP is a connection-oriented protocol that ensures reliable data delivery, while UDP is a connectionless protocol that focuses on speed.
TCP stands for Transmission Control Protocol and is used for reliable data transmission.
TCP establishes a connection between sender and receiver before data transfer.
TCP uses sequencing and acknowledgment to ensure data integrity.
UDP stands for User Datagram Protocol and is used for fa...
(1 Question)
Round duration - 30 Minutes
Round difficulty - Easy
This is a cultural fitment testing round .HR was very frank and asked standard questions. Then we discussed about my
role.
- Q1. What is something about you that is not included in your resume?
Interview Preparation Tips
Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.
Skills evaluated in this interview
Ujjwal Mukherjee
I applied via Referral
Interview Questionnaire
1 Question
- Q1. A windmill manufacturer in Scandinavia wants to expand but has no labor pool for recruitment and is constrained by it. (Case Type- Expansion / Growth)
- Ans.
The windmill manufacturer in Scandinavia is facing labor pool shortage and needs to expand.
The manufacturer can consider outsourcing labor from other countries.
They can also invest in training programs to develop local talent.
The manufacturer can offer incentives to attract skilled workers to relocate.
They can also consider automating some of their processes to reduce the need for labor.
The manufacturer can partner wit...
Interview Preparation Tips
Experience: Broke it into attracting required labor at the site or outsourcing Within outsourcing talked about factors by which I would identify countries for this task.
In the end was just asked to recommend 2 industries from where I could use skills of existing engineers and I came up with other power generation industries and aerospace for blade design
Tips: What was good: PI, Involving the interviewer in case discussion What could be better: Quicker solution of case, he gave me a lot of hints and nudges for the solution After the final interview, I was also asked to rank each performance to check self-awareness. Overall, SMC checks a lot on cultural awareness, fit in their culture and personality traits.
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. What are the factors you would consider when building a plant? (Case Type- General business acumen)
Interview Preparation Tips
Experience: Recommended Approach
Broke it into financial and non-financial and said ROI seems to be the best metric in financial. Went ahead after getting her buy-in and looked at various cost components in detail like labor, overheads etc. Throughout the interview, I was asked to go deeper and even when I was asked to move horizontally to other cost components, there was no closure of an issue. In the end, was just asked to summarize whatever we had done so far with 2 concluding statements
PI questions
Totally work and CV related cross questioning Why did you do this ELP and what did you learn Why SMC now This was a kind of stress interview where questions would start before I finished my answer. The same tone carried on in the case where scoping questions were frowned upon
Tips: What was good: Cool under pressure, confident What could be better: Take the hint if the interviewer is not giving data and lay out a structure and then ask questions explaining their relevance
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. You as a consultant have made a mistake and need to go back to your client’s CFO who is not co-operative and the final presentation is due tomorrow to the board
- Ans.
Consultant must approach the CFO calmly, explain the mistake, offer solutions, and emphasize the importance of their cooperation for the success of the project.
Approach the CFO calmly and professionally
Explain the mistake honestly and take responsibility
Offer solutions to rectify the mistake and ensure it does not happen again
Emphasize the importance of the CFO's cooperation for the success of the project
Request for an...
Interview Preparation Tips
Experience: Recommended Approach
Depends on the interviewer and his discussion
PI questions
About yourself
Something that is not on your resume
Example of Learning from an achievement
Example of Learning from your work experience and what could you have don
Tips: What was good: PI, Patience to go on during the role play What could be better: I got caught up in the role play when he gave excuses not to cooperate
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. He gave me a slide which had 50 potential projects and asked me how I would choose.(Case Type-Cost-benefit)
Interview Preparation Tips
Experience: Recommended Approach
Started with a Cost – Benefit – Risk and was asked to mainly consider capability building under major costs
Was given numbers for 2-3 projects and the case ended after straightforward calculations
PI questions
Talk about a personality trait that has evolved over time
An example of personal and professional success and cross questions on that In hindsight what could you have done better at work
Tips: What was good: PI, Calculations accuracy What could be better: I was given feedback to engage the interviewer more so that I could start with a more refined structure instead of a conventional structure
Skills:
College Name: Indian School Of Business (ISB)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. He gave me a slide which had 50 potential projects and asked me how I would choose.(Case Type :-Cost-benefit)
Interview Preparation Tips
Experience: Started with a Cost – Benefit – Risk and was asked to mainly consider capability building under major costs Was given numbers for 2-3 projects and the case ended after straightforward calculations
Tips: What was good: PI, Calculations accuracy What could be better: I was given feedback to engage the interviewer more so that I could start with a more refined structure instead of a conventional structure
Skills:
College Name: Indian School Of Business (ISB)
I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Please Tell me about yourself
- Q2. Please describe brake system architecture for Locomotives
- Ans.
The brake system architecture for locomotives includes air brakes, mechanical brakes, and electronic brakes.
Air brakes use compressed air to apply and release brakes
Mechanical brakes use friction to slow down or stop the train
Electronic brakes use sensors and computer systems to control the braking process
The brake system also includes brake shoes, brake discs, brake pads, and brake calipers
The brake system is designed
- Q3. Please perform Emergency Brake Distance calculation for a Locomotive
- Ans.
Emergency brake distance calculation for a locomotive.
Determine the speed of the locomotive
Find the deceleration rate of the locomotive
Calculate the stopping distance using the formula: (speed^2) / (2 x deceleration rate)
Consider factors such as track conditions and weather
Perform regular maintenance to ensure brakes are functioning properly
- Q4. What are the projects you have worked in the past?
- Ans.
I have worked on various projects including network infrastructure, cloud migration, and software development.
Designed and implemented a new network infrastructure for a small business
Migrated on-premise servers to AWS cloud for a healthcare company
Developed a web application for a non-profit organization to manage volunteers
Implemented security measures for a financial institution's IT systems
Upgraded and maintained s...
- Q5. What was your specific role in those projects?
Interview Preparation Tips
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3M Itsm Consultant Interview Process
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