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3M Itsm Consultant Interview Questions and Answers

Updated 15 Jul 2024

3M Itsm Consultant Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. ITIL V4 related questions and situation based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Based on ITIL V4 in depth questions
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations and other info

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good knowledge based on your skills and experience

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

30 mins some aptitude &logical reasoning&some supply chain related question

Round 3 - One-on-one 

(1 Question)

  • Q1. Related to core question (ECE)
Round 4 - HR 

(1 Question)

  • Q1. About salary package ,relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - please arrive the interview before 15 mins

I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What methodology you use to find root cause of an issue?
  • Ans. 

    I use a structured approach to identify the underlying cause of an issue.

    • I gather all available information related to the issue.

    • I analyze the data to identify patterns and trends.

    • I use tools such as fishbone diagrams, 5 whys, and Pareto charts to narrow down the root cause.

    • I validate my findings by testing and verifying the root cause.

    • I develop and implement a plan to address the root cause and prevent future occurren

  • Answered by AI
  • Q2. I use 5 why's, That's make sense where we can find the rootcause by questioning paralyzed why's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank, And be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Why do choose this domain?
  • Q2. What we know about procurement and supply chain management?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - Aptitude Test 

Fundamentals of Supply Chain, Mathematics, Logical Reasoning, Verbal Reasoning.

Round 2 - Technical 

(3 Questions)

  • Q1. What is procurement?
  • Ans. 

    Procurement is the process of obtaining goods or services from external sources.

    • Procurement involves sourcing, purchasing, and negotiating contracts for goods and services.

    • It includes activities such as supplier selection, price negotiation, and contract management.

    • Examples of procurement activities include purchasing office supplies, hiring contractors for construction projects, and sourcing raw materials for manufact...

  • Answered by AI
  • Q2. What is logistics & its modes?
  • Ans. 

    Logistics is the management of the flow of goods and services from the point of origin to the point of consumption.

    • Logistics involves planning, implementing, and controlling the efficient movement and storage of goods, services, and information.

    • Modes of logistics include transportation (road, rail, air, sea), warehousing, inventory management, and packaging.

    • Examples of logistics modes include trucking companies, shippi...

  • Answered by AI
  • Q3. What are Incoterms and what types are available?
  • Ans. 

    Incoterms are international commercial terms used in international trade to define the responsibilities of buyers and sellers.

    • Incoterms are standardized terms published by the International Chamber of Commerce (ICC)

    • There are 11 main types of Incoterms, such as EXW, FOB, CIF, DAP, etc.

    • Each Incoterm specifies the responsibilities and obligations of the buyer and seller in terms of transportation, insurance, customs clear...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. What is advanced Excel?
  • Ans. 

    Advanced Excel refers to the use of complex functions, formulas, and tools to analyze and manipulate data efficiently.

    • Involves using advanced functions like VLOOKUP, INDEX-MATCH, and PivotTables

    • Utilizes macros and VBA programming for automation

    • Includes data visualization techniques using charts and graphs

    • Incorporates complex data analysis tools like Power Query and Power Pivot

    • Requires proficiency in managing large data

  • Answered by AI
  • Q2. What are the different functions available in Excel?
  • Ans. 

    Excel has various functions for calculations, data analysis, and manipulation.

    • Math & Trig functions (e.g. SUM, AVERAGE, MAX, MIN)

    • Logical functions (e.g. IF, AND, OR)

    • Text functions (e.g. CONCATENATE, LEFT, RIGHT)

    • Date & Time functions (e.g. TODAY, NOW, DATE)

    • Lookup & Reference functions (e.g. VLOOKUP, INDEX, MATCH)

    • Statistical functions (e.g. COUNT, AVERAGE, STDEV)

    • Financial functions (e.g. PV, FV, PMT)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about the basic functions of Excel effectively.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was very simple, general knowledge and few mathematical questions

Round 2 - One-on-one 

(5 Questions)

  • Q1. What is you aim
  • Ans. 

    My aim is to utilize my analytical skills and experience to provide valuable insights and recommendations for strategic decision-making.

    • Utilize analytical skills to analyze data and identify trends

    • Provide valuable insights and recommendations for strategic decision-making

    • Continuously improve skills and knowledge in the field

  • Answered by AI
  • Q2. How do you find supply chain best for you
  • Ans. 

    I find supply chain best for me by leveraging my analytical skills, attention to detail, and ability to optimize processes.

    • Utilizing analytical skills to identify inefficiencies and areas for improvement

    • Attention to detail in tracking inventory, managing logistics, and ensuring timely delivery

    • Optimizing processes to streamline operations and reduce costs

    • Collaborating with cross-functional teams to enhance communication

  • Answered by AI
  • Q3. What are your achievements and how would you use those in the current role
  • Ans. 

    I have successfully led multiple cross-functional projects resulting in cost savings and process improvements.

    • Led a team in implementing a new data analysis tool, resulting in a 20% reduction in data processing time

    • Developed a forecasting model that improved accuracy by 15% and saved the company $100,000 in inventory costs

    • Received recognition for outstanding performance and leadership in annual performance reviews

  • Answered by AI
  • Q4. What do you know about flex
  • Ans. 

    Flex is a flexible work arrangement that allows employees to choose when and where they work.

    • Flex refers to flexible work arrangements that give employees more control over their work schedule and location.

    • Examples of flex options include telecommuting, flexible hours, and compressed workweeks.

    • Flexibility can help improve work-life balance, increase productivity, and boost employee satisfaction.

  • Answered by AI
  • Q5. Tell me something about your final year project
  • Ans. 

    Developed a machine learning model to predict stock prices using historical data

    • Used Python programming language for data preprocessing and model development

    • Implemented various machine learning algorithms such as Random Forest and LSTM

    • Evaluated model performance using metrics like RMSE and MAE

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Flex is a good company to work to start your career

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About supply chain management, excel formulae, behavior questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare in every concept of supply chain management and excel, verbal

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Salary and shift discussion.
  • Q2. Asked about my UG project and few
  • Q3. Journal entries of accrual , depreciation , deferred revenue , bad debts. be strong in journal

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack , be confident and be bold while speaking.
Don't sit silent if you don't know the answer try giving answers.

I applied via Referral and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic supply chain questions with quantitative sessions

Round 2 - Technical 

(3 Questions)

  • Q1. What is supply chain management ?
  • Q2. Define procurement, incoterms, eco, mco
  • Q3. Types of inventory and explanation
  • Ans. 

    Inventory can be classified into three types: raw materials, work-in-progress, and finished goods.

    • Raw materials: materials that are used to create a product, such as wood for furniture or fabric for clothing.

    • Work-in-progress: partially completed products that are still being worked on, such as a car that is being assembled.

    • Finished goods: completed products that are ready to be sold, such as a fully assembled car or a ...

  • Answered by AI
Round 3 - One-on-one 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. What is procure to pay?
  • Ans. 

    Procure to pay is the process of acquiring goods and services from a vendor and paying for them.

    • Procure to pay involves the entire process from identifying the need for goods or services to paying the vendor.

    • It includes steps such as requisitioning, sourcing, purchasing, receiving, and invoicing.

    • Procure to pay aims to streamline the purchasing process and ensure timely and accurate payments to vendors.

    • Examples of procu...

  • Answered by AI
  • Q3. What is indirect procurement?
  • Ans. 

    Indirect procurement refers to the purchase of goods and services that are not directly related to the production of goods or services.

    • Indirect procurement includes items such as office supplies, IT equipment, and travel expenses.

    • It is often managed separately from direct procurement to ensure better control and cost savings.

    • Indirect procurement can be a significant expense for companies and requires careful management...

  • Answered by AI
  • Q4. What is bill of material?
  • Ans. 

    A bill of material is a comprehensive list of materials, components, and sub-assemblies required to manufacture a product.

    • It includes all the raw materials, parts, and sub-assemblies needed to produce a finished product.

    • It specifies the quantity of each item required for production.

    • It helps in estimating the cost of production and managing inventory.

    • It is commonly used in manufacturing, construction, and engineering in...

  • Answered by AI
  • Q5. What is bill of ladding
  • Ans. 

    A document that serves as a receipt of goods and a contract of carriage between a shipper and a carrier.

    • Bill of lading is a legal document that details the type, quantity, and destination of goods being shipped.

    • It serves as a receipt of goods and a contract of carriage between a shipper and a carrier.

    • It is used in international trade to ensure that goods are transported and delivered to the correct recipient.

    • It can als...

  • Answered by AI
  • Q6. What is transit and lead time?
  • Ans. 

    Transit time is the duration taken for goods to be transported from one location to another, while lead time is the duration between placing an order and receiving the goods.

    • Transit time is the time taken for goods to be transported from one location to another

    • Lead time is the time between placing an order and receiving the goods

    • Transit time can be affected by factors such as distance, mode of transportation, and custo...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Salary expectations?

Interview Preparation Tips

Topics to prepare for Flex Senior Analyst interview:
  • Supply Chain Management
Interview preparation tips for other job seekers - Speak boldly and read complete job description
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Questions related to supply chain management

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic Questions on Supply chain Management, simple case related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. General sof skill questions

3M Interview FAQs

How many rounds are there in 3M Itsm Consultant interview?
3M interview process usually has 3 rounds. The most common rounds in the 3M interview process are Technical, One-on-one Round and HR.
What are the top questions asked in 3M Itsm Consultant interview?

Some of the top questions asked at the 3M Itsm Consultant interview -

  1. ITIL V4 related questions and situation based questi...read more
  2. Based on ITIL V4 in depth questi...read more

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3M Itsm Consultant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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