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3M Customer Support Executive Interview Questions and Answers

Updated 21 Oct 2024

3M Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction on myself and work background
  • Q2. Discussion on experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction on work background
  • Q2. Discussed about experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. About my studes
  • Q2. Causal questions
  • Q3. About my family
  • Q4. Tel me about you self
  • Q5. How much salary you want
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself and your hobies bla bla
  • Q2. How will you manage study and work K

I applied via Approached by Company and was interviewed in Sep 2018. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me About your self?
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Strong strategic planning and decision-making skills

    • Proven ability to drive revenue growth and increase profitability

    • Effective team leader with a focus on collaboration and communication

  • Answered by AI
  • Q2. What are problems your angling in your carrier
  • Ans. 

    I have faced challenges in managing teams and adapting to new technologies.

    • Managing teams with diverse skill sets and personalities

    • Adapting to new technologies and processes

    • Balancing short-term goals with long-term vision

    • Dealing with unexpected setbacks and crises

    • Maintaining work-life balance

  • Answered by AI
  • Q3. What is your achievement
  • Ans. 

    Led a cross-functional team to increase company revenue by 30% in one year.

    • Led a cross-functional team to identify new market opportunities

    • Implemented strategic marketing campaigns to target new customer segments

    • Optimized sales processes to improve conversion rates

    • Collaborated with product development team to launch successful new products

  • Answered by AI
  • Q4. Tell me your positive and negative
  • Ans. 

    Positive - Strategic thinker, strong leadership skills. Negative - Can be overly critical at times.

    • Positive: Strategic thinker - always looking at the big picture and long-term goals

    • Positive: Strong leadership skills - able to inspire and motivate teams to achieve success

    • Negative: Can be overly critical at times - may focus too much on flaws and not enough on strengths

  • Answered by AI
  • Q5. Salary expectation Notice period

Interview Preparation Tips

Round: Resume Shortlist
Experience: SCM and logistics carrier is suitable for the position

General Tips: Prepare your problem solving skill.

Skills: Communication
Duration: 1-3 Months
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Questions related core functions
  • Q2. What is energy Auditing, functions envoled in Auditing?
  • Ans. 

    Energy auditing is the process of assessing energy usage in a building or facility to identify opportunities for energy efficiency improvements.

    • Identifying energy consumption patterns

    • Assessing energy efficiency of equipment and systems

    • Recommendations for energy saving measures

    • Cost-benefit analysis of proposed improvements

  • Answered by AI
  • Q3. What kind of energy meters used in utilities , how to reading is taken , meter specification
  • Ans. 

    Energy meters used in utilities measure the amount of electricity consumed by a household or business.

    • Types of energy meters include electromechanical meters, electronic meters, and smart meters

    • Reading is taken by recording the numbers displayed on the meter, usually in kilowatt-hours

    • Meter specifications include accuracy class, voltage range, current range, and communication protocols

    • Examples of energy meter manufactur...

  • Answered by AI
Round 2 - Case Study 

Case study questions for specific role

Round 3 - HR 

(1 Question)

  • Q1. Related to work and salary discussion
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Company's Daily Work Routine
Round 3 - Technical 

(1 Question)

  • Q1. Introduce Yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. How to handle scenarios as PM
  • Ans. 

    As a PM, handle scenarios by staying calm, analyzing the situation, communicating effectively, and making informed decisions.

    • Stay calm and composed under pressure

    • Analyze the situation thoroughly to understand the root cause

    • Communicate effectively with team members, stakeholders, and clients

    • Make informed decisions based on available information and data

    • Adapt quickly to changes and be flexible in your approach

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Past experience
  • Q2. Salary and work life balance
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is expected salary
  • Ans. 

    Negotiable based on the responsibilities and benefits offered by the position.

    • Salary expectations are flexible and dependent on the specific responsibilities and benefits of the role.

    • Open to discussing salary range during the interview process.

    • Seeking a competitive salary that aligns with industry standards and the level of expertise required for the position.

  • Answered by AI
  • Q2. When you join in our organisation
  • Ans. 

    I will bring my expertise, leadership skills, and passion for driving growth to your organization.

    • I have a proven track record of successfully leading teams and achieving business objectives.

    • I am excited about the opportunity to contribute to the success of your organization.

    • I am confident that my experience and skills make me a strong fit for this role.

  • Answered by AI

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About supply chain management, excel formulae, behavior questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare in every concept of supply chain management and excel, verbal

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Salary and shift discussion.
  • Q2. Asked about my UG project and few
  • Q3. Journal entries of accrual , depreciation , deferred revenue , bad debts. be strong in journal

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack , be confident and be bold while speaking.
Don't sit silent if you don't know the answer try giving answers.

3M Interview FAQs

How many rounds are there in 3M Customer Support Executive interview?
3M interview process usually has 2 rounds. The most common rounds in the 3M interview process are One-on-one Round.
How to prepare for 3M Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3M. The most common topics and skills that interviewers at 3M expect are Account Management, Analytics, Billing, Compliance and Customer Engagement.

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3M Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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3M Customer Support Executive Salary
based on 8 salaries
₹2.4 L/yr - ₹5 L/yr
17% more than the average Customer Support Executive Salary in India
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