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3M Customer Care Manager Interview Questions and Answers

Updated 26 Oct 2024

3M Customer Care Manager Interview Experiences

1 interview found

Customer Care Manager Interview Questions & Answers

user image Dhana Beatrice Celon

posted on 26 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How did you handle a difficult situation

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell about the pervious experience ? why you join BASF
Round 3 - Technical 

(1 Question)

  • Q1. Tell me about pervious work process in software's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your Answer

I applied via Recruitment Consultant and was interviewed in Nov 2017. There were 8 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical Interview on Power Systems/Switchgear & Control System. Detailed discussion on Switchgear and Protection. Discussion on IEC and IS standards.
  • Q2. HR interview on experience and Pay scale
  • Q3. Detailed discussion on experience and expectations.
  • Q4. Baground & Certificate verification

Interview Preparation Tips

Round: Resume Shortlist
Experience: Engineering Degree & Suitable profile

Round: Group Discussion
Experience: Topic : Switchgear & Control System.

I have actively participated in technical discussion.

Round: Second level of technical round with higher authority
Experience: Details analysis on market segment

Round: Case Study Interview
Experience: Case study on my interest and profile interested in.

General Tips: Prepare and answer correctly to the questions you asked, do not lead interviewer in wrong way. Interviewers will easily guess what we are delivering.

Be 100% interested on your profile & role, Don't attend interview for the shake of job.

Skills: Technical Knowledge(ML, Communication, Body Language, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: 1-3 Months

I applied via Other and was interviewed before Oct 2017. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Internal vacancy

General Tips: It was a technical and test in writing then after shortlisting interview with HR and Department head for personal and general topics and knowledge of the company if any and to test stress level
Then Medical test
Posting in the respective plant where vacancy was there as allotted by the departmental head
Skills: Language, Communication, Presentation Skills
Duration: 1-4 weeks

I applied via Naukri.com and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is calibration? What will you do if instrument is out of calibration?
  • Ans. 

    Calibration is the process of adjusting and verifying the accuracy of an instrument or equipment.

    • Calibration ensures that the instrument is providing accurate and reliable measurements.

    • If an instrument is found to be out of calibration, it should be taken out of service immediately.

    • The instrument should be sent to a qualified calibration laboratory for adjustment and recalibration.

    • During the calibration process, the in...

  • Answered by AI
  • Q2. What do you know about electronics card and protection?
  • Ans. 

    Electronics card protection refers to measures taken to safeguard electronic components from damage or malfunction.

    • Electronics card protection involves protecting electronic components from environmental factors such as moisture, dust, and temperature fluctuations.

    • This can be achieved through the use of protective coatings, enclosures, and proper ventilation.

    • Protection can also involve measures to prevent damage from e...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What will you do if you have to perform testing on site on pole?
  • Ans. 

    If I have to perform testing on site on a pole, I will follow a systematic approach to ensure safety and accuracy.

    • Assess the testing requirements and gather necessary equipment

    • Ensure personal safety by wearing appropriate protective gear

    • Climb the pole using proper climbing techniques and safety measures

    • Perform the required testing procedures accurately

    • Document the test results and any observations

    • Report any issues or a...

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Why you want to change the job?
  • Ans. 

    I am seeking new challenges and opportunities for growth in my career.

    • Looking for a more challenging role

    • Seeking opportunities for career advancement

    • Want to broaden my skill set

    • Desire to work in a different industry or company culture

    • Need for better work-life balance

    • Unsatisfied with current job environment or management

  • Answered by AI
  • Q2. What are your ambition with our company?
  • Ans. 

    My ambition with your company is to grow and advance my career while contributing to the success of the organization.

    • I am eager to take on more responsibilities and challenges as an Assistant Manager.

    • I want to develop my leadership skills and become a valuable asset to the team.

    • I am committed to achieving the company's goals and objectives.

    • I aim to build strong relationships with colleagues and foster a positive work e...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Schneider Electric Assistant Manager interview:
  • Technical Skills
  • Communication
Interview preparation tips for other job seekers - Be technically competent and be polite and honest with interviewer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I was interviewed in Apr 2024.

Round 1 - Technical 

(1 Question)

  • Q1. What is diff in IATF and ISO 9001
  • Ans. 

    IATF focuses on automotive industry requirements while ISO 9001 is a generic quality management standard.

    • IATF 16949 is specifically designed for automotive industry suppliers

    • ISO 9001 is a generic quality management standard applicable to any industry

    • IATF 16949 includes additional automotive-specific requirements such as production part approval process (PPAP)

    • Both standards emphasize continual improvement and customer s

  • Answered by AI

I applied via Approached by Company and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Its an online test for 30 mins.

Round 2 - One-on-one 

(1 Question)

  • Q1. Was asked about past expericent. employee life cycle management
Round 3 - One-on-one 

(1 Question)

  • Q1. Past experience and employee life cycle management and shared services exp

Interview Preparation Tips

Topics to prepare for DuPont Operations Manager interview:
  • Communication
  • Employee Life Cycle management
Interview preparation tips for other job seekers - Upload your resume directly on portal as candidate sourcing is done by dupont internal team.
Come with a can-do attitude. Skill are secondary but character is primary for dupont

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Asked question related basic electronics.

Round 2 - Technical 

(1 Question)

  • Q1. Question related to college project and Master thesis.

Interview Preparation Tips

Topics to prepare for Schneider Electric Deputy Manager interview:
  • Power Electronics
  • Analog Electronics
Interview preparation tips for other job seekers - Prepare fundamentals for electrical and electronics thoroughly

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic mathematics, elementary aptitude questions, followed by psychometric test

Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join P&G?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck, prepare well for P&G behavioral interview with real life examples (preferably work related)

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. One of the interviewer asked me to draw An eye and explain parts of it since i was from an eye care industry and also was asked how will i cope up with the challanges of handling big city like Delhi as i h...

Interview Preparation Tips

Interview preparation tips for other job seekers - Good deep knowledge of your subject and domain is must
Attire should be nice and professional
Never loose your cool while answering coz they test your composure
Be firm on questions related to profit vs welfare and your answer must lean towards welfare
Integrity is highest requirement in this company so be sure on your answers related to integrity questions
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3M Interview FAQs

How many rounds are there in 3M Customer Care Manager interview?
3M interview process usually has 1 rounds. The most common rounds in the 3M interview process are One-on-one Round.

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3M Customer Care Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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