3M Customer Care Manager Interview Questions and Answers

Q1. What is calibration? What will you do if instrument is out of calibration?
Ans. 
Calibration is the process of adjusting and verifying the accuracy of an instrument or equipment.
• Calibration ensures that the instrument is providing accurate and reliable measurements.

• If an instrument is found to be out of calibration, it should be taken out of service immediately.

• The instrument should be sent to a qualified calibration laboratory for adjustment and recalibration.

• During the calibration process, the in...read more
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Q2. What do you know about electronics card and protection?
Ans. 
Electronics card protection refers to measures taken to safeguard electronic components from damage or malfunction.
• Electronics card protection involves protecting electronic components from environmental factors such as moisture, dust, and temperature fluctuations.

• This can be achieved through the use of protective coatings, enclosures, and proper ventilation.

• Protection can also involve measures to prevent damage from e...read more
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Q1. What will you do if you have to perform testing on site on pole?
Ans. 
If I have to perform testing on site on a pole, I will follow a systematic approach to ensure safety and accuracy.
• Assess the testing requirements and gather necessary equipment

• Ensure personal safety by wearing appropriate protective gear

• Climb the pole using proper climbing techniques and safety measures

• Perform the required testing procedures accurately

• Document the test results and any observations

• Report any issues or a...read more
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Q1. Why you want to change the job?
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for a more challenging role

• Seeking opportunities for career advancement

• Want to broaden my skill set

• Desire to work in a different industry or company culture

• Need for better work-life balance

• Unsatisfied with current job environment or management
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Q2. What are your ambition with our company?
Ans. 
My ambition with your company is to grow and advance my career while contributing to the success of the organization.
• I am eager to take on more responsibilities and challenges as an Assistant Manager.

• I want to develop my leadership skills and become a valuable asset to the team.

• I am committed to achieving the company's goals and objectives.

• I aim to build strong relationships with colleagues and foster a positive work e...read more
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Q1. What is diff in IATF and ISO 9001
Ans. 
IATF focuses on automotive industry requirements while ISO 9001 is a generic quality management standard.
• IATF 16949 is specifically designed for automotive industry suppliers

• ISO 9001 is a generic quality management standard applicable to any industry

• IATF 16949 includes additional automotive-specific requirements such as production part approval process (PPAP)

• Both standards emphasize continual improvement and customer s
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Its an online test for 30 mins.

Q1. Was asked about past expericent. employee life cycle management
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Q1. Past experience and employee life cycle management and shared services exp
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Asked question related basic electronics.

Q1. Question related to college project and Master thesis.
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Basic mathematics, elementary aptitude questions, followed by psychometric test

Q1. Why do you want to join P&G?
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