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Technical support refers to providing assistance and troubleshooting for technical issues related to hardware, software, or other technology.
Assisting users with hardware and software issues
Troubleshooting technical problems
Providing guidance on how to use technology effectively
Resolving network connectivity issues
Offering support for system upgrades and installations
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
Identifying the issue or problem
Gathering information and data related to the issue
Analyzing the information to determine possible causes
Testing and implementing solutions to resolve the issue
Verifying that the issue has been resolved
Troubleshooting steps involve identifying the issue, gathering information, isolating the problem, implementing a solution, and testing the solution.
Identify the issue reported by the user
Gather information about the issue such as error messages or recent changes
Isolate the problem by narrowing down possible causes
Implement a solution based on the identified cause
Test the solution to ensure the issue is resolved
The aim of an organization is to achieve its goals and objectives, fulfill its mission, and provide value to its stakeholders.
To achieve its goals and objectives
To fulfill its mission
To provide value to its stakeholders
I applied via Campus Placement and was interviewed in Mar 2024. There were 3 interview rounds.
Life insurance is a financial product that provides a lump sum payment to beneficiaries upon the insured's death.
Provides financial protection for loved ones in case of the insured's death
Premiums are paid regularly to maintain coverage
Can also include additional benefits like critical illness or disability coverage
Types include term life, whole life, and universal life insurance
Documents required for claim fulfillment include proof of loss, policy details, claim form, and supporting documents.
Proof of loss (e.g. police report, photos)
Policy details (e.g. insurance policy)
Claim form (e.g. filled out and signed)
Supporting documents (e.g. receipts, invoices)
I will fulfill skills in data entry, record keeping, and administrative support in this organization.
Proficient in data entry and maintaining accurate records
Strong organizational skills to handle administrative tasks efficiently
Ability to prioritize tasks and meet deadlines
Experience with back office software and systems
Excellent communication skills for interacting with team members and clients
Firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.
Firewall acts as a barrier between a trusted internal network and untrusted external network.
It can be implemented in hardware, software, or a combination of both.
Firewalls can filter traffic based on IP addresses, port numbers, protocols, and other criteria.
Examples of firewalls ...
Active Directory (AD) is a directory service used by organizations to manage and secure resources such as computers, users, and groups.
Centralized management of network resources
Authentication and authorization of users and computers
Group policy management for enforcing security settings
Single sign-on for users to access multiple resources
Integration with other services like DNS and DHCP
Example: Creating user accounts,
Some of the most trending antivirus software currently include Bitdefender, Norton, and Kaspersky.
Bitdefender
Norton
Kaspersky
Windows Server is a brand name for a group of server operating systems released by Microsoft.
Windows Server is designed to provide services such as user authentication, file sharing, web services, and more.
It allows multiple users to access shared resources on a network.
Examples of Windows Server operating systems include Windows Server 2016, Windows Server 2019, etc.
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
I have worked on projects involving sentiment analysis, predictive modeling, and natural language processing.
Developed a sentiment analysis model using machine learning algorithms
Built predictive models for sales forecasting using time series analysis
Implemented natural language processing techniques for text classification
Digital Image Processing is the manipulation of digital images using algorithms to enhance, analyze, or extract information.
It involves techniques like image enhancement, restoration, segmentation, and compression.
Common applications include medical imaging, satellite imaging, facial recognition, and object detection.
Algorithms like edge detection, noise reduction, and image stitching are used in digital image processi...
OOP in Python is a programming paradigm where objects are created that contain data and methods to manipulate that data.
Classes are used to create objects in Python
Objects have attributes (data) and methods (functions)
Inheritance allows classes to inherit attributes and methods from other classes
Encapsulation allows data to be hidden and only accessed through methods
Polymorphism allows objects to be treated as instance
3i Infotech interview questions for popular designations
posted on 25 Jan 2025
I was interviewed before Jan 2024.
Compression engine compresses air before fuel is added, while combustion engine mixes air and fuel before compression.
Compression engine compresses air before fuel is added
Combustion engine mixes air and fuel before compression
Compression engines are typically found in diesel vehicles
Combustion engines are found in gasoline vehicles
Combustion engine is a type of internal combustion engine that generates power by burning fuel within a combustion chamber.
Combustion engine converts chemical energy from fuel into mechanical energy.
Air and fuel are mixed in the combustion chamber and ignited by a spark plug.
Examples include gasoline engines in cars and diesel engines in trucks.
The combustion process creates high pressure gases that push pistons, which...
Get interview-ready with Top 3i Infotech Interview Questions
I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.
I distribute my salary by allocating a portion for savings, expenses, investments, and personal needs.
Allocate a percentage for savings to build a financial cushion
Set aside a portion for monthly expenses such as rent, bills, and groceries
Invest a percentage in long-term investments like stocks or retirement accounts
Keep some for personal needs and leisure activities
I applied via LinkedIn and was interviewed in Jun 2024. There was 1 interview round.
30 min each set also coding round
I applied via Naukri.com and was interviewed in Apr 2023. There were 4 interview rounds.
Dependency Injection is a design pattern that allows objects to receive dependencies rather than creating them internally.
DI is a way to achieve loose coupling between objects
It helps in creating more testable and maintainable code
DI can be implemented using constructor injection, property injection, or method injection
Example: Instead of creating a database connection object inside a class, we can inject it from outsi...
Design patterns are reusable solutions to common software development problems.
Design patterns provide proven solutions to recurring problems in software development.
They help in creating code that is more flexible, reusable, and maintainable.
Some common design patterns include Singleton, Factory, Observer, and Decorator.
Design patterns can be categorized into three types: Creational, Structural, and Behavioral.
The main difference is that .NET Core is open-source and cross-platform while .NET Framework is Windows-only.
Both are used for building Windows applications, but .NET Core can also be used for web and cloud applications.
.NET Core has a smaller runtime and can be deployed as a single executable file.
.NET Core supports Docker containers and can be used on Linux and macOS.
.NET Framework has a larger runtime and requires i...
Expected CTC depends on various factors such as experience, skills, location, and company policies.
Expected CTC can vary based on the candidate's experience and skills.
Location can also play a role in determining the Expected CTC.
Company policies and budget can also impact the Expected CTC.
It is important to research industry standards and negotiate based on market rates.
Providing a specific number may limit negotiatio
I was interviewed in Mar 2023.
IP stands for Internet Protocol. It is a set of rules that governs the format of data packets sent over the internet.
IP is a fundamental protocol in computer networking.
It provides the addressing scheme used to identify devices on a network.
IP packets contain both the source and destination IP addresses.
IPv4 and IPv6 are the two main versions of IP.
Example: 192.168.0.1 is an IPv4 address.
Active Directory is a directory service developed by Microsoft for Windows domain networks.
It stores information about network resources such as computers, users, and groups.
It provides authentication and authorization services for Windows-based computers.
It allows administrators to manage network resources from a central location.
It uses a hierarchical structure of domains and organizational units (OUs) to organize re...
Static routing can be configured by manually adding routes to the routing table.
Identify the destination network and subnet mask
Identify the next-hop router or exit interface
Add the route to the routing table using the 'ip route' command
Verify the routing table using the 'show ip route' command
Extension Outlook refers to the file extension used by Microsoft Outlook to save email messages and other data.
Extension Outlook is commonly used for saving email messages, contacts, calendar entries, and other data in Microsoft Outlook.
The file extension for Outlook data files is .pst (Personal Storage Table) for Outlook data files and .ost (Offline Storage Table) for offline data files.
Outlook also uses other file ex...
To backup in Outlook, go to File > Open & Export > Import/Export > Export to a file > Outlook Data File (.pst)
Open Outlook and click on File
Select Open & Export and then click on Import/Export
Choose Export to a file and click on Next
Select Outlook Data File (.pst) and click on Next
Choose the folder you want to backup and click on Next
Select a location to save the backup file and click on Finish
I was interviewed before Mar 2024.
As an Associate SQL Developer, I design, implement, and maintain database solutions to support business applications and data analysis.
Develop and optimize SQL queries for data retrieval and manipulation, ensuring efficiency and performance.
Design and maintain database schemas, ensuring data integrity and normalization.
Collaborate with application developers to integrate database solutions into software applications.
Pe...
I possess strong SQL skills, focusing on database design, querying, and optimization through formal education and practical experience.
Completed a Bachelor's degree in Computer Science with a focus on database management.
Studied SQL through online courses, mastering SELECT, JOIN, and GROUP BY statements.
Worked on projects involving data extraction and reporting using SQL Server.
Gained experience in writing stored proce...
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The duration of 3i Infotech interview process can vary, but typically it takes about less than 2 weeks to complete.
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