Associate Desktop Support Engineer

Associate Desktop Support Engineer Interview Questions and Answers

Updated 16 Apr 2023

Q1. 1. What is IP ?

Ans.

IP stands for Internet Protocol. It is a set of rules that governs the format of data packets sent over the internet.

  • IP is a fundamental protocol in computer networking.

  • It provides the addressing scheme used to identify devices on a network.

  • IP packets contain both the source and destination IP addresses.

  • IPv4 and IPv6 are the two main versions of IP.

  • Example: 192.168.0.1 is an IPv4 address.

Q2. 3. How can configure Static Routing ?

Ans.

Static routing can be configured by manually adding routes to the routing table.

  • Identify the destination network and subnet mask

  • Identify the next-hop router or exit interface

  • Add the route to the routing table using the 'ip route' command

  • Verify the routing table using the 'show ip route' command

Associate Desktop Support Engineer Interview Questions and Answers for Freshers

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Q3. 2. What is ACTIVE DIRECTORY ?

Ans.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

  • It stores information about network resources such as computers, users, and groups.

  • It provides authentication and authorization services for Windows-based computers.

  • It allows administrators to manage network resources from a central location.

  • It uses a hierarchical structure of domains and organizational units (OUs) to organize resources.

  • Examples of tasks that can be performed with Activ...read more

Q4. How to backup in outlook ?

Ans.

To backup in Outlook, go to File > Open & Export > Import/Export > Export to a file > Outlook Data File (.pst)

  • Open Outlook and click on File

  • Select Open & Export and then click on Import/Export

  • Choose Export to a file and click on Next

  • Select Outlook Data File (.pst) and click on Next

  • Choose the folder you want to backup and click on Next

  • Select a location to save the backup file and click on Finish

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Q5. What is extension outlook ?

Ans.

Extension Outlook refers to the file extension used by Microsoft Outlook to save email messages and other data.

  • Extension Outlook is commonly used for saving email messages, contacts, calendar entries, and other data in Microsoft Outlook.

  • The file extension for Outlook data files is .pst (Personal Storage Table) for Outlook data files and .ost (Offline Storage Table) for offline data files.

  • Outlook also uses other file extensions such as .msg for individual email messages and .o...read more

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