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Teleperformance
3.9
based on 29.8k Reviews
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Teleperformance Customer Care Associate Benefits
Updated on 14 Jul, 2024
Employee reported benefits
Benefits Rating
5.0
based on 1 rating
10 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Financial Benefits
Time Off
Office Perks
11 total responses
Office cab/shuttle
2 total responses
Cafeteria
2 total responses
Recreational activities
1 total response
Child care facility
1 total response
Professional Support & Learning
9 total responses
Job/Soft skill training
3 total responses
International/On-site exposure
2 total responses
Professional degree assistance
2 total responses
Rewards & recognition
1 total response
Health & Insurance
7 total responses
Health insurance
3 total responses
Annual health checkup
1 total response
Life insurance
1 total response
Mental health wellbeing
1 total response
Financial Benefits
7 total responses
Relocation bonus
1 total response
Retirement benefits
1 total response
Stock options
1 total response
Joining bonus
1 total response
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Teleperformance Customer Care Associate Benefit Reviews by Employees
Customer Care Associate in IndoreCustomer Success, Service & Operationsposted on 9 Sep 2020Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Care Associate Reviews and Ratings
based on 47 reviews
3.6/5
Rating in categories
3.5
Skill development
3.2
Work-life balance
3.3
Salary
3.2
Job security
3.2
Company culture
3.1
Promotions
3.2
Work satisfaction
Reviews
Office politics
Explore 47 Reviews and Ratings
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